Forfaits vacances – Sunmor

Correspondait à nos attentes

Notre séjour à l’hôtel était vraiment agréable

Pas d'ascenseur, il faut monter les valises en les portant, des prises us sauf près du lit et pas de branchements usb pour les téléphones. Et le plus grave c'est qu'il n'y a aucun rideau occultant on est réveillé au lever du soleil car les rayons donnent sur le lit. De ce fait la nuit est très courte. La douche donne sur le lac sans vitre brouillée, on est vu des maisons en face.

We are very disappointed with this trip: the reception by videoconference was mediocre, with a faulty system. Upon arrival, we were tormented by an inoperative room code, which forced us to wait a whole hour outside before getting the room at 11:00 p.m. No parking was available at the accommodation; we had to park on the street, then pick up the vehicle at 6:00 a.m. to prevent it from being removed. In addition, hotel assistance is non-existent. All this only concerns the first day. We vacated the room every day at 9:00 a.m. at the latest, without a cleaning lady; perhaps we should have left at 7:00 a.m., when we heard her bub and cart knocking in front of the door. The walls are indeed the thickness of a sheet of paper. The shower has dirty joints surrounded by yellow traces, and the bathroom is quite small. For a one-night stay, it's acceptable, and again. Fortunately, the location is correct and easy to access. We hope for compensation.