Sugar Island Tours and Activities

The staff and location were very welcoming and good location just far enough and close enogh to everything

The rooms were clean and modern. The pillows were comfortable, and the shower was nice. Our room did not have an iron or a coffee maker. Front desk did not explain the amenities such as snacks or coffee when we checked in. They seemed very poorly staffed. Even when we asked for a clothes iron, it was never brought up. Private beach access was advertised, but they did not have an on-site private beach. The extent of scenery was the lake across the street. Our room looked out into the parking lot. The closest public beach was an 8-minute drive away. That would have been okay if we weren't expecting an on-site beach, as advertised. Also, the hotel restaurant is closed on Mondays and Tuesdays, which was not what we expected.

Property looks new and is in very good condition. Rooms were very clean. Staff was friendly with the exception of the young man that was doing the breakfast area the first day (8/19/25) of our three day stay Both coffee machines were labeled as not working, there was no gravy for the biscuits and gravy, the pancake machine was off and there were a couple of other items missing. The young man was just lazy. Fortunately, another lady came in and turned the coffee machines on. The other two days the breakfast area was excellent because someone that cared was taking care of things. Hopefully that young man was fired or found some place else to goof off.