Struy Vacation Packages

Elizabeth sent me an email before I was checking in making sure i was aware that there would be no one present on site. Keys were left exactly where she said they would be and instructions for breakfast and everything else were easy to understand and locate. The Crossing is suitably located right next to the Kingussie railroad station and is close to the Barracks - one of the sites to see while we were there. Would highly recommend this place.

The apartment was very nice, clean, roomy and in a great location. The only staff we ever saw was a sweet housekeeper who stopped by on the first morning we were there. She asked if we needed anything and the only ? I had was about the lack of any hot water at all in the full bath. She offered to let management know and that night, whether by something they did or because we happened to find the right switch to push, the shower was great! The following night, after a 12 hour excursion, we returned to the apartment cold and tired with thoughts of another hot shower only to again have only frigid water. Brrrr! Other than 2 nights of freezing showers and a lot of guessing on which switches operate which lights and outlets, the apartment was great! We would def stay here again if the water problem was addressed.

Staff was great. Had some issues at check in but all were resolved immediately.

Everything about our stay was 5 star!! The staff, when checking in, was very accommodating and helpful. The restaurant staff were amazing. Their service was excellent. They were very friendly and outgoing. The place was immaculate. Very nicely decorated. The rooms were so beautiful!! If we were to visit again, I would definitely be booking this place again.

Room was clean when we arrived. Bed was comfortable. We were given the family apartment which had a bunk bed in the bedroom in addition to the queen which made it crowded. living area was comfortable and location was convenient to grocery, restaurants and shopping. Check in is not at the apartment which was unexpected. Apartment location is its best feature.