6/10 Okay
Richard H.
Feb 18, 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Nice new home
It’s a fairly new home with comfortable furnishings. When we arrived it was “tidy” but dirty. The floors and bathrooms were filthy and there were piles of garbage bags by the street that were broken open and scattered. The trash can up by the house was overflowing, and there were broken kids toys and bicycles laying in the driveway and yard. The owner called us shortly after we arrived and said the cleaning crew was a no show before we arrived but there would be a crew there btwn 12-1 the following day. We were ok with that… stuff happens. But, the following day was also a no show from the “cleaning crew” (This is a pet friendly rental and we had a small dog so we had to arrange our schedule to make sure we were there when cleaning crew arrived) The owner called again later that day and apologized and said the cleaning crew could be there btwn 8:30-9 the next day (day 3 of our 5 day stay). A cleaning crew did arrive on day 3, they were there 3 hours and did a great job cleaning the property. So… it was a nice house but under the circumstances was our worst ever experience with VRBO.
Richard H.
Stayed 5 nights in Jan 2025