Search Apart Hotels in Sterling Heights

"Great parking"

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"Great vibes and a good cafe."

"Nice hotel, great location, courteous staff. Would stay again. Thanks!"

"The entire staff was very accommodating. Be prepared for outside weekend night life sounds outside to engulf the rooms. Running the room fans helps mitigate the sounds a lot."

"Staff not very attentive or helpful. Rooms not clean at all"

"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."

"Room was clean and stocked. The staff was friendly and helpful."

"I ended up not completing my stay. Around 2 a.m., I felt unsafe due to someone outside my ground-floor window laughing and lingering nearby. Earlier, I had asked the staff to switch rooms because of how easily accessible the first-floor windows were, and I made them aware that I was uncomfortable with the situation. Unfortunately, the issue wasn’t resolved, and I ultimately had to call the police to have an officer escort me safely to my car."