4/5 Good
CZ
Travelled with partner
24 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top-notch! All were highly professional and hospitable. The wait staff at the pool really worked very hard despite the heat and masks. The Ritz did adhere to all Covid-19 restrictions and requirements among the staff.
The rooms were beautiful and the infinity pool was warm and very inviting. There was another deep pool with a slide that I myself enjoyed. A kiddie pool and water spouts for children. The pool at the Residences was under construction.
There was a very casual restaurant on the Residence side called Coconut Cove that was low key and decent prices. The Blue Water was good for breakfast, but lacked the oppulance in the decor for an upscale lunch venue. We did not try the Italian restaurant, but heard that the food was subpar and overpriced. The Sails grill provided lunch served at the pool and was definitely Ritz prices, which we expected. A Rum punch that was watered down, and not like a Jamaican Rum punch, was $16. A burger was $25. Take the 5 minute taxi to Red Hook for mid-range restaurants such as XO Bistro or Agave. Try the fun "dives" too like Island Time and Taps and Still. Do not go to Caribbean grill unless you want to get overheated, annoyed for slowness and disappointed for food not available.
Also the beach at The Ritz was okay and the water was very calm, no waves. Go to Trunk Bay on St. John and eat at Cruz Bay.
Stayed 7 nights in Oct 2020