Title: Sugar Bay Resort and Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sugar Bay Resort and Spa Luxury hotel on the beach, with 3 outdoor pools ![3 outdoor pools](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/263fd221.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/5ea8bdad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/6908d56a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/bd4eb8ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, scuba diving, snorkeling](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/5eecdd4a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a tropical getaway at Sugar Bay Resort and Spa, where pristine beaches meet azure waters. Enjoy a manager's reception, scuba diving, hydrotherapy treatments, and fitness classes. Five on-site restaurants serve international cuisine to satisfy diverse palates. 7.2 Good ## Popular amenities - On private beach - Hot tub - Bar - Pool - All-inclusive - Spa ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9127018&PinnedHotelID=9127018&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/c631577d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mountain View Room Only ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/ab0d0f0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bay View Room Only ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/05c830cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View All Inclusive ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Balcony](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/be6c0c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Room Only ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/6a218b75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mountain View All Inclusive ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Mountain view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9130000/9127100/9127018/ab0d0f0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bay View All Inclusive ### Highlights Furnished balcony Separate sitting area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Renovated in 2014 Premium bedding - 475 sq ft - Bay view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Thomas-Hotels-Sugar-Bay-Resort-And-Spa.h9127018.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Thomas-Hotels-Sugar-Bay-Resort-And-Spa.h9127018.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.34363%2C-64.86221&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wihfs0SeSrHCFbzr2K20wxjEVvE=) 6500 Estate Smith Bay, St. Thomas, St. Thomas, 00802 #### What's nearby - Wyndham Sugar Bay Beach - 8 min walk - 0.7 km - Lindquist Beach - 3 min drive - 1.2 km - Sapphire Beach - 4 min drive - 1.8 km - Coki Point Beach - 6 min drive - 2.1 km - Coral World Ocean Park - 6 min drive - 2.1 km #### Getting around - St. Thomas (SPB-St. Thomas Seaplane Base) - 20 min drive #### Restaurants - ‪The Tap & Still - ‬5 min drive - ‪Sapphire Beach Bar   - ‬4 min drive - ‪Tarpon’s Table - ‬5 min drive - ‪Jimmy Buffett’s Margaritaville - ‬17 min walk - ‪Five O'Clock Somewhere Bar - ‬18 min walk ## About this property ### Sugar Bay Resort and Spa Luxury family-friendly hotel near Sapphire Beach Near Coki Point Beach, Sugar Bay Resort and Spa provides a swim-up bar, a poolside bar, and a free daily manager's reception. With a private beach, scuba diving, and snorkeling, this hotel is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a massage, or a body treatment at Sugar Bay Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include kayaking, basketball, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a hair salon. Other perks include: - 3 outdoor pools and a children's pool, along with a swim-up bar - Free self parking - Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge) - Luggage storage, a billiards/pool table, and a gift shop Room features All 297 rooms boast comforts such as premium bedding and furnished balconies, in addition to perks like air conditioning and separate sitting areas. Other conveniences in all rooms include: - Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Separate sitting areas, refrigerators, and coffee/tea makers ### All-inclusive details All-inclusive room rates at Sugar Bay Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet meals, snacks, and beverages included ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee - 3 bars/lounges - 5 restaurants - A poolside bar - A swim-up bar - Free daily manager's reception ### Restaurants on site - Baci - Mangrove - Manor House - Pimentos - Shima ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Basketball - Beach volleyball - Billiards/pool table - Children's club - Children's pool - Fitness classes - Full-service spa - Health club - Hot tub - Kayaking - Scuba diving - Snorkeling ### Family friendly - 3 outdoor pools - Children's club (surcharge) - Children's pool - In-room crib - In-room refrigerator - In-room sofa bed - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 12 meeting rooms - 16,555 square feet of conference space - 24-hour business center ### Outdoors - Barbecue grill - On a private beach - On the bay - Picnic area - Terrace ### Full-service spa - Facials - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 4 floors - 8 buildings - Designated smoking areas - Renovated entire property - December 2014 ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Safe - Separate sitting area ## Policies ### Check-in Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.00 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: USD 25.00 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Dreams Sugar Bay St. Thomas All Inclusive Dreams Sugar All Inclusive Dreams Sugar Bay St. Thomas Dreams Sugar Sugar Bay Resort St. Thomas Sugar Bay Resort Sugar Bay St. Thomas Sugar Bay Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands Wyndham Sugar Bay Resort St Thomas Wyndham Sugar Bay St Thomas Wyndham Sugar Bay Hotel Sugar Bay Resort & Spa St. Thomas U.S. Virgin Islands Sugar Bay Resort Spa Sugar Bay Resort Spa Sugar Bay Resort and Spa Hotel Sugar Bay Resort and Spa St. Thomas Sugar Bay Resort and Spa Hotel St. Thomas ## Frequently asked questions ### Does Sugar Bay Resort and Spa have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### Is Sugar Bay Resort and Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Sugar Bay Resort and Spa? > Self parking is free at this property. ### What time is check-in at Sugar Bay Resort and Spa? > Check-in end time: anytime. ### What time is check-out at Sugar Bay Resort and Spa? > Check-out is at 11 AM. ### Are there all-inclusive benefits at Sugar Bay Resort and Spa? > Some rate plans available at this property are all-inclusive. ### Where is Sugar Bay Resort and Spa located? > Nestled on the beach, this St. Thomas hotel is 0.3 mi (0.5 km) from Wyndham Sugar Bay Beach and 1.3 mi (2.1 km) from Sapphire Beach. Lindquist Beach and Pineapple Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sugar Bay Resort and Spa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 77 8 - Good 88 6 - Okay 76 4 - Poor 28 2 - Terrible 24 ### 6/10 Okay #### juan, st.louis Sep 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### not happy its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME ##### juan Stayed 4 nights in Aug 2017 ### 6/10 Okay #### Verified traveller Sep 7, 2017 Liked: Staff & service, room comfort #### Beautiful views, nice pool area, small beach In need of renovation. Some in progress. Tropical relaxing atmosphere. ##### Verified traveller Stayed 4 nights in Jul 2017 ### 8/10 Good #### Bea, san diego Sep 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room ##### Bea Stayed 1 night in Jul 2017 ### 8/10 Good #### brandon Sep 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### decent hotel close to the beach the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced. ##### brandon Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Brenda, Memphis, Tn. Aug 30, 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Ten Years Later! The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed. ##### Brenda Stayed 7 nights in Aug 2017 ### 8/10 Good #### Verified traveller Aug 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great week in paradise We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it. ##### Verified traveller Stayed 7 nights in Aug 2017 ### 2/10 Terrible #### Kathy, Philadelphia, PA Aug 27, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Hotel!! DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!! ##### Kathy Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Ms Chris Aug 25, 2017 Liked: Cleanliness, staff & service, room comfort #### The View vs. The Vacation While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities. ##### Ms Chris Stayed 6 nights in Aug 2017 ### 8/10 Good #### Christopher, PA Aug 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sugar Bay stay The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view. ##### Christopher Stayed 5 nights in Aug 2017 ### 8/10 Good #### Lynn , Tampa, FL Aug 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice resort The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort. ##### Lynn Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Tracy, NJ Aug 23, 2017 Liked: Cleanliness, staff & service #### Clean but not impressive I had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place. ##### Tracy Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Jonique Aug 21, 2017 Disliked: Cleanliness, staff & service, room comfort #### No Good Living trash this is not a resort to be at on a relaxing trip this hotel is super garbage. ##### Jonique Stayed 4 nights in Aug 2017 ### 10/10 Excellent #### Linh Aug 21, 2017 Liked: Property conditions & facilities, room comfort ##### Linh Stayed 6 nights in Aug 2017 ### 6/10 Okay #### Ray, Boston Aug 21, 2017 Liked: Staff & service Disliked: Cleanliness #### Sugar bay just ok, no return for me Hotel is on a mountain so it's difficult to get around with luggage and some rooms are not near an elevator. Some staff do not accommodate to kids & staff did not clean the rooms well at all. Location of hotel is good taxi ride to different locations was ok but taxis charge for every person and every bag. Food at hotel was not worth all inclusive and not even worth paying cash. Breakfast was ok but chef has tip basket which we thought was unnecessary. Hotel not really kids friendly ##### Ray Stayed 4 nights in Aug 2017 ### 6/10 Okay #### Donna, Avon, Ohio Aug 19, 2017 Liked: Cleanliness, staff & service #### Not quite up the my expectations. THE ROOM: I paid for an ocean view. The first room that they gave to us (Room 437) looked over the water as long as you got past the rooftop of the building that is right in front of our balcony. The room has a musty smell mixed with disinfectant. The desk was all beat up and there was no chair to sit at the desk. The bed felt quite old and uncomfortable. I complained and after letting them know my that I was not happy in Room 437, they switched us to Room 135. Room 135 was very nice and a beautiful view. ELEVATORS: At least 2 elevators were broken the entire time of our stay. FOOD: Mediocre at best. But then again, just about every restaurant on St. Thomas is at the same level. We found a good one call XO located at Red Hook. We went to Red Hook for pizza but the pizza place was closed. INTERNET: Website stated FREE INTERNET. You cannot get internet in your room.. There are two computer in the internet room and one printer for boarding passes. Most rooms are very far from the front desk. This place is very large. POOL: To go to the pool, you pretty much have take a ride down on a gulf cart unless you are into long walks up and down steep hills. The pool itself is very nice and is right at the ocean. You are allowed one towel per person. CAUTION: DON'T PURCHASE PASSES TO AND FROM AIRPORT IN ADVANCE, WHICH RAN US $110.00. TAXI RIDES ARE $11/EACH TO AND FROM THE AIRPORT FROM THIS RESORT. ##### Donna Stayed 4 nights in Aug 2017 ### 10/10 Excellent #### julien, new york Aug 17, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Honeymoon trip It was a great experience, very attentive staff, smiling and helping the customer at all times. I had originally booked a mountain view king size room and was kindly offered the ocean view room. Front desk asking after you check in if everything is fine with the room and also checking on the night before check out. Special thanks to David and Vicki from front desk. ##### julien Stayed 2 nights in Aug 2017 ### 2/10 Terrible #### Susan Aug 14, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unsanitary facilities. Run! Never book here. We got into bed our first night, only to discover a blood stain, the size of a silver dollar, near the pillow. We looked further and it was on the comforter, through the sheet and through to the mattress pad! It was disgusting. Either the sheets were never changed or the housekeeper bled all over and didn't notice? Really? They changed the sheet but had no comforters, son just handed us blankets. Who does this? This is an unsanitary practice! My husband touched it, we all know where that can lead. I am still having nightmares. ##### Susan Stayed 1 night in Jul 2017 ### 8/10 Good #### Lisa Aug 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a nice place but need more food selection. Also need more entertainment. ##### Lisa Stayed 7 nights in Aug 2017 ### 8/10 Good #### ANGELA Aug 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ANGELA Stayed 5 nights in Jul 2017 ### 6/10 Okay #### Verified traveller Aug 8, 2017 Liked: Room comfort Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 9 nights in Jul 2017 ### 6/10 Okay #### CC, Atlanta, GA Aug 7, 2017 #### Good food The food was tasty and consistent. There were a lot of events and activities available for guests. The hotel staff is slow to respond. I got locked out of my room twice and desk clerks never apologized or provided any explanation. Plus, I had to walk down the lobby for service because staff NEVER answered the phone. ##### CC Stayed 5 nights in Jul 2017 ### 6/10 Okay #### Verified traveller Aug 4, 2017 Liked: Staff & service #### beach was nice. AC in rooms was not great. Hotel did not have our the rooms we booked. Had to wait to the following day. ##### Verified traveller Stayed 4 nights in Jul 2017 ### 10/10 Excellent #### Danielle, Port Saint Lucie Aug 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Resort, staff and food was amazing. All inclusive is the way to go. The resort is beautiful, staff friendly and very attentive, rooms - beds were like marshmallows so comfy. ##### Danielle Stayed 4 nights in Jul 2017 ### 8/10 Good #### Brandie , houston texas Aug 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful view We stayed here for 5 days and had a great experience. The staff was nice, the bartenders were very friendly and did a great job! Our room was very comfortable with a great mountain/ocean view. The food was satisfying. All inclusive is the way to go! ##### Brandie Stayed 4 nights in Jul 2017 ### 10/10 Excellent #### Mandeep Aug 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mandeep Stayed 2 nights in Jul 2017 ## Expedia's Latest Trends ### Hotels > [The Ritz-Carlton, St. Thomas](https://www.expedia.ca/St-Thomas-Hotels-The-Ritz-Carlton.h329494.Hotel-Information) > > [Bolongo Bay Beach Resort](https://www.expedia.ca/St-Thomas-Hotels-Bolongo-Bay-Beach-Resort.h26734.Hotel-Information) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [Conrad Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-Conrad-Makkah.h11439879.Hotel-Information) > > [Marriott's Frenchman's Cove](https://www.expedia.ca/St-Thomas-Hotels-Marriotts-Frenchmans-Cove.h1776650.Hotel-Information) > > [Cheap Hotels in Waikiki](https://www.expedia.ca/Waikiki-Honolulu-Hotels-Cheap-Hotels.0-n6048741-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Secret Harbour Beach Resort](https://www.expedia.ca/St-Thomas-Hotels-Secret-Harbour-Beach-Resort.h866.Hotel-Information) > > [Hampton Inn & Suites Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Hampton-Inn-Suites-Nashville-Downtown.h1677531.Hotel-Information) > > [The Westin St. John Resort Villas](https://www.expedia.ca/St-John-Hotels-The-Westin-St-John-Resort-Villas.h7652448.Hotel-Information) > > [Hotels in Four Corners](https://www.expedia.ca/Four-Corners-Hotels.d6360395.Travel-Guide-Hotels) > > [Hotels in Revelstoke](https://www.expedia.ca/Revelstoke-Hotels.d10607.Travel-Guide-Hotels) > > [CitizenMHotels Hotels in Amsterdam](https://www.expedia.ca/Amsterdam-Hotels-CitizenM-Hotels.0-0-d178229--bCitizenMHotels.Travel-Guide-Filter-Hotels) > > [B&B Kingston](https://www.expedia.ca/Kingston-Bed-And-Breakfast.d6057821-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Limetree Beach Resort by Club Wyndham](https://www.expedia.ca/St-Thomas-Hotels-Limetree-Beach-Resort-By-Club-Wyndham.h527815.Hotel-Information) > > [Golf Hotels in St. Lucia](https://www.expedia.ca/Destinations-In-St-Lucia-Golf-Hotel.0-0-d168-tGolfHotel.Hotel-Filter-Destinations) > > [Dog-friendly home at the base of Blue Mountain](https://www.expedia.ca/The-Blue-Mountains-Hotels-Dog-Friendly-Home-At-The-Base-Of-Blue-Mountain.h44310791.Hotel-Information) ### Flights > [flights from region of waterloo intl airport](https://www.expedia.ca/lp/airports/ykf/flights-from-region-of-waterloo-intl-airport) > > [Flights from Cranbrook (YXC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yxc/ylw/cranbrook-to-kelowna) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/yvr/ycd/vancouver-to-nanaimo) > > [Flights from Toronto (YYZ) to Memphis (MEM)](https://www.expedia.ca/lp/flights/yyz/mem/toronto-to-memphis) > > [flights from sydney airport](https://www.expedia.ca/lp/airports/yqy/flights-from-sydney-airport) > > [Flights from Toronto (YYZ) to Vienna (VIE)](https://www.expedia.ca/lp/flights/yyz/vie/toronto-to-vienna) ### Cars > [Avis Car Rentals In Brampton](https://www.expedia.ca/Avis-Car-Rentals-In-Brampton.d6807-c41.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kihei](https://www.expedia.ca/Things-To-Do-In-Kihei.d9304.Travel-Guide-Activities) ### Packages > [PATH Underground Shopping Mall](https://www.expedia.ca/PATH-Underground-Shopping-Mall-Downtown-Toronto.d6200046.Vacation-Attraction) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) ### General > [Visit Pointe-du-Chene](https://www.expedia.ca/Pointe-Du-Chene.dx6294639)