Title: WoodSpring Suites St Louis St Charles - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WoodSpring Suites St Louis St Charles Suburban hotel in St. Charles with free parking ![Property entrance](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/91b80abc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/1b0713ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/a8b32e1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub) | Private kitchen](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/4a0f3ddc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/9a9c193e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies WoodSpring Suites St Louis St Charles offers a strategic location in a shopping district with nearby nature reserve access. Guests enjoy free self parking, laundry facilities, WiFi, and express check-out for hassle-free departures after exploring the area. 5.4 ## Popular amenities - Kitchen - Pet-friendly - Gym - Laundry - Free WiFi - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 14 - Nov. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 15 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2479508&PinnedHotelID=2479508&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/bb187d09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dining table Flat-screen TV Fan - 220 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/977b14f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dining table Flat-screen TV Fan - 230 sq ft - Sleeps 4 - 2 Double Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/57148ddc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower) ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dining table Flat-screen TV Fan - Sleeps 2 - 1 Double Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2480000/2479600/2479508/57148ddc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub) ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dining table Flat-screen TV Fan - Sleeps 2 - 1 Double Bed ## You may also like Ad ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/106000000/105380000/105374500/105374473/4a44ac13.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel St. Louis Clayton Clayton - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 674 reviews CA $178 CA $210 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/St-Louis-Hotels-Le-Meridien-St-Louis-Clayton.h3072.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=178309&destination=St. Louis (and vicinity)&destType=MARKET&latLong=38.62812,-90.20744&searchId=39777445-4885-4bfc-81fc-10a37cb427cc&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/5000000/4540000/4531500/4531472/d41360b0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton St. Louis Downtown Downtown St. Louis - Pool - Breakfast included - Pet-friendly - Restaurant 8.8 Excellent 1,234 reviews CA $150 CA $179 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/St-Louis-Hotels-Embassy-Suites-By-Hilton-St-Louis-Downtown.h4531472.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=178309&destination=St. Louis (and vicinity)&destType=MARKET&latLong=38.62812,-90.20744&searchId=39777445-4885-4bfc-81fc-10a37cb427cc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Louis-Hotels-WoodSpring-Suites-St-Louis-St-Charles.h2479508.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Louis-Hotels-WoodSpring-Suites-St-Louis-St-Charles.h2479508.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.76107%2C-90.53431&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y973sWwnsxdxWStfIqiUm1imgdY=) 2100 Old Hwy 94 S, St. Charles, MO, 63303 #### What's nearby - St Charles Convention Center - 3 min drive - 4.2 km - Lindenwood University - 5 min drive - 4.2 km - Family Arena - 5 min drive - 5.6 km - Ameristar Casino St. Charles - 5 min drive - 5.9 km - Hollywood Casino Amphitheatre - 7 min drive - 10.5 km #### Getting around - Kirkwood Station - 23 min drive - St. Louis Lambert Intl. Airport (STL) - 14 min drive #### Restaurants - ‪El Nuevo Ranchero - ‬2 min drive - ‪Sonic Drive-In - ‬4 min walk - ‪White Castle - ‬4 min walk - ‪Sazon Mich Paleteria Y Neveria - ‬5 min walk - ‪Domino's Pizza - ‬6 min walk ## About this property ### WoodSpring Suites St Louis St Charles Hotel near Ameristar Casino St. Charles WoodSpring Suites St Louis St Charles provides amenities like laundry facilities and a 24-hour gym. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, a vending machine, and an elevator - A nature reserve Room features All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Heating and fans - Bathrooms with shower/tub combinations - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/70000/68200/68132/c17520b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Americas Best Value Inn & Suites St. Louis, St. Charles Inn St. Charles - Pool - Breakfast included - Pet-friendly - Parking included 5.8 1,001 reviews CA $81 CA $94 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=68132&PinnedHotelID=68132&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/10000/500/457/82f143a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Hazelwood, MO Hazelwood - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.4 Very good 1,507 reviews CA $83 CA $101 total includes taxes & fees Nov 16 - 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Onsite parking includes off-street options ### Things to do - 24-hour gym ### Family friendly - Dining table - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities - Separate in-room dining area ### Conveniences - Laundry facilities - Limited-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (weekly) ### Outdoors - In a nature reserve ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Handrails in stairways - Hardwood flooring in room - Lever door handles - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 2009 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Dining table - Full-sized refrigerator/freezer - Kitchen - Microwave - Separate dining area - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Fan - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 57.36 Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 57.36 Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival This property enforces quiet hours from 10:00 PM to 7:00 AM For any questions, please contact the property using the information on the booking confirmation If the office is closed upon arrival, guests can call extension 500 from the lobby phone for check-in assistance. Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 5.00 per pet, per night, plus a one-time cleaning fee of USD 57.36 Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 5.00 per pet, per night plus USD 57.36 one-time cleaning fee - Service animals are exempt from fees - Early check-in fee: USD 57.36 (subject to availability) - Late check-out fee: USD 57.36 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and mobile payments Mobile payment options include: Google Pay and Apple Pay Onsite parties or group events are strictly prohibited Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms Alcohol is not served at this property Free in-room WiFi has a 2-device limit This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Valueplace St.louis Valueplace St.louis Hotel Valueplace St.louis Hotel St.charles WoodSpring Suites St. Louis St. Charles Hotel Value Place St. Louis MO St. Charles Hotel Value Place St. Louis MO St. Charles Value Place St. Louis WoodSpring Suites St. Louis Hotel WoodSpring Suites St. Louis WoodSpring Suites St. Louis St. Charles WoodSpring Suites St Louis St Charles Hotel WoodSpring Suites St Louis St Charles St. Charles WoodSpring Suites St Louis St Charles Hotel St. Charles ## Frequently asked questions ### Is WoodSpring Suites St Louis St Charles pet-friendly? > Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 5.00 per pet, per night. A cleaning fee of USD 57.36 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at WoodSpring Suites St Louis St Charles? > As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at WoodSpring Suites St Louis St Charles on Nov 17, 2025 start from CA $99.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/St-Louis-Hotels-WoodSpring-Suites-St-Louis-St-Charles.h2479508.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property. ### What time is check-in at WoodSpring Suites St Louis St Charles? > Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 57.36 (subject to availability). After-hours check-in is not available. ### What time is check-out at WoodSpring Suites St Louis St Charles? > Check-out is at 11 AM. Late check-out is available for USD 57.36 (subject to availability). ### Where is WoodSpring Suites St Louis St Charles located? > Situated near the airport, this hotel is within 3 mi (5 km) of Family Arena, Missouri River, and Lindenwood University. St Charles Convention Center is 2.8 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## WoodSpring Suites St Louis St Charles Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 7.6 Location ### 6.2 Staff & service ### 5.4 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 58 8 - Good 41 6 - Okay 40 4 - Poor 52 2 - Terrible 98 ### 10/10 Excellent #### Juanita Oct 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. ##### Juanita Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kelsey Mar 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was quiet and the workers were really nice. It’s dog friendly and all the owners took good care of their pets and the area! ##### Kelsey Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Jenny Sep 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you y'all made us feel very very welcomed! Pet Friendly also Thanks everyone ##### Jenny Stayed 7 nights in Aug 2023 ### 6/10 Okay #### Liliya Dec 17, 2024 Disliked: Cleanliness, property conditions & facilities The bathroom and toilet are in bad condition, the property is really cheap and smells like smoke really really bad. Would not stay there again. ##### Liliya Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Susanne Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vacancy when needed! ##### Susanne Stayed 1 night in Jan 2024 ### 8/10 Good #### Paige Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The spot was perfect for people going through personal transitions. The staff was kind and caring. And really wanted to help in any way they could. ##### Paige Stayed 7 nights in Jul 2023 ### 4/10 Poor #### Paul Nov 21, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Uncomfortable bed and bedding, smell of marijuana in hallways and stairwells, I am definitely not the target audience for this hotel. Cost of pet deposit was also excessive. ##### Paul Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Verified traveller Aug 6, 2022 No rooms were available. No stay occurred. ##### Verified traveller Stayed 1 night in Aug 2022 ### 4/10 Poor #### Roy Jul 14, 2023 Would not recommend this property. ##### Roy Stayed 1 night in Jul 2023 ### 8/10 Good #### Maureen Jan 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff at check in were great! The area outside for dogs was a very steep hill into a drainage ditch. Not very safe. No tissues the room. May sound dumb but I have a cold. ##### Maureen Stayed 1 night in Jan 2024 ### 4/10 Poor #### Oluwatosin Nov 26, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Oluwatosin Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Delanie Jan 1, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The lady we dealt with, Amber was incredibly rude and failed to mention the age to check in was 21 and not 18, but swore she did and when we got there called us liars and told us to leave immediately ##### Delanie Stayed 1 night in Dec 2022 ### 2/10 Terrible #### Kathleen Oct 2, 2022 Disliked: Staff & service, property conditions & facilities, room comfort Hotel canceled our reservation without letting us know. We got in late and had no place to stay. Drove over an hour trying to find a vacant room . Person at front desk was not helpful or apologetic. ##### Kathleen Stayed 1 night in Oct 2022 ### 4/10 Poor #### Verified traveller Mar 1, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Not great. You get what you pay for I’m glad I didn’t pay more. Hotel requires a $100 cash deposit. The place appears to serve a pretty marginal customer base. My room was quiet but the blanket was barely more than a sheet. Wash pressure was minimal and room was dingy. Extra charge for WiFi Desk staff were polite and courteous ##### Verified traveller Stayed 1 night in Feb 2024 ### 4/10 Poor #### Johan Feb 5, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Cleaning smells so bad the room ##### Johan Stayed 1 night in Feb 2024 ### 2/10 Terrible #### brook Apr 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Shower didn’t work and there were bugs. We were hit with an unexpected 70.00 pet fee. Were not aware of this extra charge upon booking. Had to also pay a 100.00 Cash deposit upon arrival. Would not accept a credit card. Terrible experience and I would like to request a refund. ##### brook Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Tonya Sep 7, 2023 Disliked: Staff & service Got there 45mins before check in time. I was told I had to wait till 3pm. 3pm comes, I was told the system was down and had to wait 51mins, before I was able to check in. If they had just let me check in early when the system was up. A room should have been available. I wasn't compensated for having to wait 51 more minutes, after I could have checked in. I will NEVER book this hotel again! ##### Tonya Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Martin Jun 21, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The ghastly state of the property is the BEST part of this business. The unscrupulous management -- uniform upcharging in every category of the bill, and refusal to give even an oral itemization until AFTER payment, and then refusal to give any written itemization, at all -- bears all the hallmarks of mobsters. They refused me any refund, even after I demanded it and summoned the police. They will be sued, as the police encouraged. AVOID THIS PLACE. ##### Martin Stayed 4 nights in Jun 2023 ### 2/10 Terrible #### Alora Jan 22, 2024 Disliked: Cleanliness, amenities, property conditions & facilities So, the people were nice but the $100 cash deposit plus the extra credit card after purchasing through a third party (Expedia) was really sketchy. Not to mention the place did NOT smell clean and multiple drawers had a sticky stain in them. The room was not what I expected because Expedia said it was a 2 bed room when it was actually one queen. The thing that really sucked were the pillows were incredibly thin and I woke up with neck pain in the morning. The microwave and fridge did work properly though. I definitely won't be staying here again, this place took bare minimum to a whole new level ... ##### Alora Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Ryan Mar 5, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Website says you can check in until 3 am. Arrived at 1:50 am after a long night of driving to nobody at the desk. Call the number listed for after hour needs and am told by the lady that nobody can check in after midnight. I complain and say the website says you can check in until 3. She says the website is wrong. No worries though, she lets me know I can speak with the manager, in the morning. I’ve already paid for my room and just want the key, but was turned away. Ridiculous. Absolutely terrible customer service. Never stay here ##### Ryan Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Elmer May 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worse place I’ve ever stayed at. I got a call from this place 3 hours before my check in to notify me that they have a $100 cash deposit policy. I found it strange but ok I went ahead and got it. The room itself was terrible. There was a foul odor to the room. The floors felt oily and slippery. The shower barely worked. Upon check out I had to check out at 8am to check a flight back home. Inconveniently their front desk does not open till 9 AM. No one was available to check me out. I had no choice but to leave. I called at 9am to notify them I had checked out and asked how would I receive my deposit and the manager stated that I have to pick it up which I explained to her I couldn’t because no one was available at the front desk when I checked out. She stated that’s policy and that they can’t send me my deposit via refund on my credit card or any other form of electronic payment. So I am out of my deposit!! The manager was extremely unprofessional as I’m trying to find any form of resolution and she hung up on me twice and blocked me from calling back. I can’t believe this happened. ##### Elmer Stayed 2 nights in May 2024 ### 2/10 Terrible #### Julian Oct 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When we left the room was as cleaner then when we arrived. floors were scratched and neighbors loud making sleep impossible. Was told to give them a 100$ cash deposit for our pet at the end of our stay we we're told to never give a cash deposit and the GM would have to be reminded. Incredibly unprofessional weird smells permeate the building. You have to keep your dog in a kennel anytime you leave the room. We followed that to the letter but we still reprimanded because they heard our dog barking?? They didn't even bother to check if she was in her kennel which she was. ##### Julian Stayed 25 nights in Sep 2025 ### 2/10 Terrible #### DENNIS Jul 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked this stay to recover after a surgery only to learn that the mattress which was a queen size was on a double bedframe hanging of. when checking in, we got laid down all these rules and upon entering the room we learned that everything was very basic and a bit outdated. One bar of soap, etc. construction at reception made it hard hear. We ended up leaving after one night. No refund !! ##### DENNIS Stayed 7 nights in Jul 2025 ### 4/10 Poor #### Alfred Jul 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didnt like the fact that my room wasnt cleaned for the 11 days I was there. I had to take out my own trash to the dumpster outside. Never had to do this at a hotel before. They say bc its an extended stay facility, but this should be highlighted when people are booking. The snack machines take your money but dont work. One out of 4 staff was helpful. ##### Alfred Stayed 11 nights in Jul 2025 ### 8/10 Good #### Sione Jun 13, 2025 Nice for longer stay but I was there just over night ##### Sione Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Toronto Airport Hotel & Suites](https://www.expedia.ca/Toronto-Hotels-Hilton-Toronto-Airport-Hotel-Suites.h22628.Hotel-Information) > > [Coast Parksville Hotel](https://www.expedia.ca/Nanaimo-Hotels-Coast-Parksville-Hotel.h7100062.Hotel-Information) > > [B&B San Francisco](https://www.expedia.ca/San-Francisco-Bed-And-Breakfast.d178305-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Return to Paradise Resort and Spa](https://www.expedia.ca/Matautu-Hotels-Return-To-Paradise-Resort-And-Spa.h7624107.Hotel-Information) > > [Black Rock Oceanfront Resort](https://www.expedia.ca/Tofino-Hotels-Black-Rock-Oceanfront-Resort.h2432309.Hotel-Information) > > [Hotels in Woodstock](https://www.expedia.ca/Woodstock-Hotels.d7939.Travel-Guide-Hotels) > > [Hollywood Casino & Hotel St. Louis](https://www.expedia.ca/St-Louis-Hotels-Hollywood-Casino-Hotel-St-Louis.h82568.Hotel-Information) > > [Hotels near Broadway](https://www.expedia.ca/Broadway-Hotels.0-l6064537-0.Travel-Guide-Filter-Hotels) > > [Best Western Plus Grand-Sault Hotel & Suites](https://www.expedia.ca/Grand-Falls-Hotels-Best-Western-Plus-Grand-Sault-Hotel-Suites.h1197139.Hotel-Information) > > [Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Punta-Cana-Hotels-Royalton-Splash-Punta-Cana-Resort-Spa-All-Inclusive.h6480724.Hotel-Information) > > [Welcominns Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Welcominns-Hotel-Ottawa.h13711.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [Hodges Bay Resort & Spa, an HQ Luxury Resort & Residences](https://www.expedia.ca/St-Johns-Hotels-Hodges-Bay-Resort-And-Spa.h18298314.Hotel-Information) > > [Hotels in Slave Lake](https://www.expedia.ca/Slave-Lake-Hotels.d10626.Travel-Guide-Hotels) > > [The Surfjack Hotel & Swim Club](https://www.expedia.ca/Honolulu-Hotels-The-Surfjack-Hotel-Swim-Club.h14666452.Hotel-Information) ### Flights > [Flights from Yellowknife (YZF) to Regina (YQR)](https://www.expedia.ca/lp/flights/yzf/yqr/yellowknife-to-regina) > > [Flights from Vancouver (YVR) to Seattle (SEA)](https://www.expedia.ca/lp/flights/yvr/sea/vancouver-to-seattle) > > [Flights from Buffalo (BUF) to Lexington (LEX)](https://www.expedia.ca/lp/flights/buf/lex/buffalo-to-lexington) > > [Flights from Syracuse](https://www.expedia.ca/lp/flights/601764/flights-from-syracuse) > > [Flights from Winnipeg (YWG) to Santo Domingo (SDQ)](https://www.expedia.ca/lp/flights/ywg/sdq/winnipeg-to-santo-domingo) > > [Flights from Calgary (YYC) to Cabatuan (ILO)](https://www.expedia.ca/lp/flights/yyc/ilo/calgary-to-iloilo) > > [Flights from Kitchener (YKF) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/ykf/yeg/kitchener-to-edmonton) > > [Flights from St. John's (YYT) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyt/ylw/st-johns-to-kelowna) > > [Flights from Amsterdam (AMS) to Manchester (MAN)](https://www.expedia.ca/lp/flights/ams/man/amsterdam-to-manchester) > > [flights from billy bishop toronto city airport](https://www.expedia.ca/lp/airports/ytz/flights-from-billy-bishop-toronto-city-airport) > > [Flights from London (YXU) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yxu/yvr/london-to-vancouver) ### Packages > [Scotiabank Arena](https://www.expedia.ca/Scotiabank-Arena-Downtown-Toronto.d6072449.Vacation-Attraction) > > [Iceland](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/79/Iceland)