St. Johns Riverside Hospital ParkCare Pavilion Tours and Activities

The location and property were wonderful. The majority of the staff were friendly and polite, but the staff behind the check in desk could really use some classes on customer service and professionalism in the hospitality sector. Over my stay I had the opportunity to speak and overhear a total of four front desk employees. Not a single smile, no welcome or good afternoon…just basically gave off the impression that they hated their job and didn’t want to be there. The staff who prepared the food for breakfast were 100% more friendly and polite. Hope the right person from corporate sees this.

The house was very clean and the areas was quiet too. We had a nice spot to park the car. The staff was calling and checking on me if I didn’t have any issues with the check in. They were available all the time. The only thing we will need next time if possible is the washer and dryer and extra towels because we were 5 and only got 3 towels. But overall we enjoyed the stays.

Breakfast in the morning was a terrific addition to an already pleasant stay.