Overview of Arbor Suites at the Mall

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Featured Image
Outdoor Spa Tub
Outdoor pool
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    Popular LocationBattlefield Mall12 min walk
    Popular LocationClarke Surgical Center13 min walk
    Popular LocationWheeler Heart and Vascular Center3 min drive
    AirportSpringfield, MO (SGF-Springfield-Branson National)22 min drive
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About this area


Located in Springfield, Arbor Suites at the Mall is in a shopping district. Wonders of Wildlife Museum & Aquarium and Discovery Center of Springfield are local attractions and those in the mood for shopping can visit Bass Pro Shops Outdoor World and Battlefield Mall. Smallin Civil War Cave and Dickerson Park Zoo are also worth visiting. Guests appreciate the property's quiet location.
Visit our Springfield travel guide
Popular Location

What's nearby

  • Battlefield Mall - 12 min walk
  • Clarke Surgical Center - 13 min walk
  • Lester E. Cox Medical Center South - 3 min drive
  • Hulston Cancer Center - 3 min drive
  • Wheeler Heart and Vascular Center - 3 min drive

Getting around

  • AirportSpringfield-Branson National Airport (SGF) - 22 min drive


  • Haruno — 7 min walk
  • LongHorn Steakhouse — 7 min walk
  • Olive Garden — 9 min walk
  • Asian King Buffet — 11 min walk
  • HuHot Mongolian Grill — 11 min walk

About this property

Arbor Suites at the Mall

Aparthotel in Springfield with free breakfast and outdoor pool
An outdoor pool, a spa tub, and a 24-hour business center are available at this smoke-free aparthotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Arbor Suites at the Mall offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities


  • Outdoor pool
  • Spa tub


  • Free WiFi

Parking and transportation

  • Free self parking
  • Accessible parking


  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils


  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area


  • Bed sheets provided


  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area


  • TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area


  • Washer/dryer
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Desk
  • Conference space


  • Air conditioning

Pet friendly

  • USD 10 per pet per night
  • 2 per room (up to 10 lbs)
  • Pets allowed in specific rooms
  • Dogs welcome
  • Deposit: USD 10.00 per day


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No elevators
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free local calls
  • 24-hour front desk
  • Fireplace in lobby

Location highlights

  • In the shopping district


  • 80 rooms
  • 3 floors
  • Access via exterior corridors

Where to eat

  • Venue 1 – Serves breakfast.



Check-in from 3 PM - 3 AM
Express check-in
Minimum check-in age - 21


Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 10.00 per day
Dogs only
2 per room (up to 10 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Arbor Suites
Arbor Suites Mall
Arbor Suites Mall Condo
Arbor Suites Mall Condo Springfield
Arbor Suites Mall Springfield
Arbor Hotel Springfield
Arbor Suites At The Mall Hotel Springfield
Arbor Suites at the Mall Aparthotel
Arbor Suites at the Mall Springfield
Arbor Suites at the Mall Aparthotel Springfield

Frequently asked questions

Can I cancel my reservation for free at Arbor Suites at the Mall and receive a full refund?
Yes, Arbor Suites at the Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Arbor Suites at the Mall cancellation policy on our site for more details about any exclusions or requirements.
Does Arbor Suites at the Mall have a pool?
Yes, this property has an outdoor pool.
Is Arbor Suites at the Mall pet-friendly?
Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 10 lbs per pet. There's a deposit of USD 10.00 per day and a fee of USD 10 per pet, per night.
How much is parking at Arbor Suites at the Mall?
Self parking is free at this property.
What time is check-in at Arbor Suites at the Mall?
Check-in is from 3 PM - 3 AM.
What time is check-out at Arbor Suites at the Mall?
Check-out is at 11 AM.
Where is Arbor Suites at the Mall located?
Situated in a shopping district, this aparthotel is 0.6 mi (1 km) from Battlefield Mall and within 3 mi (5 km) of Mercy Hospital Springfield and Bass Pro Shops Outdoor World. Wonders of Wildlife Museum & Aquarium is 3 mi (4.7 km) away.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
Toilet was bowl was leaking, so water came on all night. I changed my reservation from Thurs. nite to Friday nite and they botched that. Didn't have my room ready by 3pm. Workers were working way too early in the morning on adjacent rooms and woke me up way too early. Grounds crews made noise way too early
Stayed 1 night in Nov 2020

3/5 Okay

Not very clean
The jacuzzi was broke down the whole time we were there. There was mice and roaches. The faucets leaked and the place was overall dirty! We brought in our own vacuum and cleaning supplies so we could stay. It was temporary and we made do! Staff is friendly

3/5 Okay

Loved where the place was located and they were good about settling any issues I had during the stay.
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
We had an overall good impression of our stay. The facility was clean, and the check in was clean/pleasant. Any negatives were because of outside forces, such as noisy, smoking neighbors in the middle of the night. We could have used more blankets on our bed, and we were somewhat disappointed with the brown bag breakfast due to Covid precautions. But the place was nice, and accomodating for the price, and we'd stay again.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Nice quiet place rooms could use some updates upstairs tv didn’t work was nice for a few night stay
Stayed 2 nights in Oct 2020

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