South American Ski Lift Tours and Activities

The location is just beautiful, especially with the fall foliage. I stayed at this property before and loved everything about it, but we were in a room right on the lake. This time we rented a "condo" unit, and while the bedroom was perfect, there were cobwebs covering the door and in the living room, a ladybug infestation and a wornout mattress on the sofabed. They gave us a new mattress the 2nd night, but should never have had a such a worn out mattress in the first place. They gave us a dustbuster to clean up the cobwebs and ladybugs in the living room. I understand that ladybugs are harmless and hard to control, but it seemed like they were living in the ceiling molding- they continued to appear the whole time we were there. Possibly it was just our unit, as I met some other guests who said they had no problems, and I did notice (when the sun finally came out) that the doors to the other units on our floor did not seem to be a lot cleaner and not covered in cobwebs. And also vacant! My fault for not insisting on a room change. 😒 I will continue to stay at this hotel, but only in one of the lakefront rooms.

The bed was extremely comfortable, shower wonderful and the breakfasts above and beyond!! Thank you!