COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Jade Mountain Resort

Photo gallery for Jade Mountain Resort

Featured Image
On the beach, scuba diving, snorkeling, sailing
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Jade Mountain Resort

VIP Access

Jade Mountain Resort

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
1000 Anse Chastanet Road, Soufriere, 00000

Explore the area

  • Popular LocationAnse Chastanet Beach5 min walk
  • Popular LocationMarigot Bay91 min drive
  • Popular LocationLa Toc Beach105 min drive
  • AirportCastries (SLU-George F. L. Charles)110 min drive

Choose dates to view prices

About this area

Soufriere

Located in Soufriere, Jade Mountain Resort is on the beach. Fond Doux Estate is a notable landmark, and the area's natural beauty can be seen at Anse Mamin Beach and Anse Chastanet Beach. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Soufriere travel guideOpens in a new window
View more Resorts in SoufriereOpens in a new window
View in a map
Map

What's nearby

  • Turtle Reef - 5 min walk
  • Anse Chastanet Beach - 5 min walk
  • Anse Mamin Beach - 13 min walk
  • Marigot Bay - 91 min drive
  • La Toc Beach - 105 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 1 min drive

Restaurants

  • Jade Mountain Club — 1 min walk
  • Orlando's — 5 min drive
  • Captain Hooks — 5 min drive
  • Pounty's Pizza — 5 min drive
  • Whispers Night Club — 5 min drive

About this property

Jade Mountain Resort

Beach spa retreat walking distance from Anse Chastanet Beach
Spend the day relaxing on the beach or pampering yourself at Jade Mountain Resort's full-service spa. All 29 individually decorated rooms feature free WiFi and pillowtop beds. Guests can enjoy jetted tubs, and other standard amenities include patios, iPod docks, and sitting areas.
Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kai En Ciel Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

Jade Mountain Resort is listed in the 2018 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 33.60-43.20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sailing
  • Scuba diving
  • Snorkeling

Conveniences

  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Beachfront location
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Soufriere
Soufriere
Hotel resort
Hotel resort
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+
All-inclusive plan available
All-inclusive plan available
5 star
5 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 33.60 and USD 43.20 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jade Mountain
Jade Mountain Resort
Jade Mountain Resort Soufriere
Jade Mountain Soufriere
Hotel Jade Mountain
Jade Mountain Hotel
Jade Mountain Resort St. Lucia/Soufriere
Jade Mountain St Lucia
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Jade Mountain
Jade Mountain Resort Resort
Jade Mountain Resort Soufriere
Jade Mountain Resort Resort Soufriere

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 169 out of 186 reviews
5 - Excellent 91%
Rating 4 - Good. 6 out of 186 reviews
4 - Good 3%
Rating 3 - Okay. 4 out of 186 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 186 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 186 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

2/5 Poor

Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!
Stayed 4 nights in Jan 2021