Title: Serras Andorra (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6023575&destination=Soldeu%2C+Canillo%2C+Andorra&selected=5152420&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serras Andorra Travelers find the perfect mountain balance at this retreat near GrandValira - ski straight onto the slopes or hike scenic trails before unwinding at the spa ## Photo gallery for Serras Andorra ![Daily buffet breakfast (EUR 28 per person) - Serras Andorra (Soldeu)](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/2d474370.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local cuisine - Serras Andorra (Soldeu)](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/4a860903.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Serras Andorra (Soldeu)](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/ce7dd19d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 28 per person) - Serras Andorra (Soldeu)](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/42477d13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Serras Andorra (Soldeu)](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/b5549fd0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serras Andorra offers adventure and relaxation near GrandValira's slopes with ski-in/ski-out access and a sunny terrace. Enjoy an indoor pool, 24-hour gym, and Restaurante Bruna's local cuisine. Recharge after mountain trails with professional spa treatments. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Gym - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/5d923645.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - 377 sq ft - Sleeps 4 - 2 Twin Beds and 1 King Bed ### View all photos for Grand Deluxe Room ![Grand Deluxe Room](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/5e770569.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room 10.0 Exceptional 2 reviews - 431 sq ft - Sleeps 3 - 2 Twin Beds and 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/5c82a474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 484 sq ft - Sleeps 2 - 2 Twin Beds and 1 King Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/7e95c22c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 3 reviews - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 2 Twin Beds ### View all photos for Family Grand Deluxe ![Family Grand Deluxe](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/b81360c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Grand Deluxe - 431 sq ft - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/a23036eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 3 reviews - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/dd92568f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - 861 sq ft - Sleeps 6 - 1 Double Bed ### View all photos for Penthouse ![Penthouse | Living area](https://images.trvl-media.com/lodging/6000000/5160000/5152500/5152420/ba847901.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse - 1076 sq ft - Sleeps 5 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSoldeu-Hotels-Hotel-Canaro-Ski.h5152420.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSoldeu-Hotels-Hotel-Canaro-Ski.h5152420.Hotel-Information) ## About the area Located in Soldeu, Serras Andorra is in the suburbs and in the mountains. Soldeu Ski Resort and TSF4 Solana Ski Lift are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pyrenees Andorra Shopping Centre. TSD4 Pas De La Casa Ski Lift and Pas de la Casa Resort are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snowshoeing. [Visit our Soldeu travel guide](https://www.expedia.ca/Soldeu.dx6023575) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.57942%2C1.65927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XqjUevvlhf7RVTa4jGCA6a3E0So=) Carretera General 2, nº26, Soldeu, Andorra, AD100 ### What's nearby - ![x](https://images.trvl-media.com/place/6023575/75a29079-72e4-4ca7-bd8b-58b0500e6868.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Incles Valley 1 min walk \- 0.0 km - ![x](https://images.trvl-media.com/place/6023575/75a29079-72e4-4ca7-bd8b-58b0500e6868.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bosc 1 min walk \- 0.0 km - ![Encamp-Grandvalira Ski Area which includes snow and mountains](https://images.trvl-media.com/place/6173152/d2b02851-9c0e-4ec9-b3bf-396d1e37150d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Tarter Snow Park 3 min walk \- 0.3 km - ![Ski jump at Soldeu](https://images.trvl-media.com/place/6023575/e70201b9-27ef-4f80-b9a7-51bb401feb3f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Soldeu Ski Resort 5 min walk \- 0.4 km - TC10 Tarter 14 min walk \- 1.2 km ### Getting around - L'Hospitalet-pres-l'Andorre Station 31 min drive - Barcelona El Prat Airport (BCN) 170 min drive ### Restaurants - Abarset Nou 20 min walk - The Village 16 min walk - Café de l'Obac 2 min drive - Fora Pizza 17 min walk - Cafeteria Soldeu 19 min drive ## About this property ### Serras Andorra Luxury family-friendly hotel near Soldeu Ski Resort Located close to Pas de la Casa Resort and TSF4 Solana Ski Lift, Serras Andorra provides a terrace, a playground, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski privileges. Indulge in a body treatment, a deep-tissue massage, and a facial at the onsite spa. The on-site local cuisine restaurant, Restaurante Bruna, offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - An indoor pool - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge) - Smoke-free premises, luggage storage, and tour/ticket assistance Room features All 60 individually furnished rooms offer perks such as premium bedding and bathrobes, as well as amenities like free WiFi and safes. More amenities include: - LED light bulbs and eco-friendly cleaning products - Heated floors, eco-friendly toiletries, and children's robes - 32-inch flat-screen TVs with satellite channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Skiing](https://images.trvl-media.com/lodging/2000000/1270000/1269700/1269697/f1033c37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Himalaia Soldeu by Nexta Soldeu - Hot tub - Spa - Free WiFi - Restaurant 8.4 Very good 243 reviews CA $234 CA $252 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1269697&PinnedHotelID=1269697&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20210000/20205900/20205892/2e3746b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Roc Meler Canillo - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 285 reviews CA $109 CA $121 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=20205892&PinnedHotelID=20205892&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/890000/889900/889886/e4ec7b95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Piolets Soldeu Centre by Nexta Soldeu - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 51 reviews CA $215 CA $232 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=889886&PinnedHotelID=889886&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1050000/1048100/1048032/93705dbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Piolets MountainHotel & Spa Soldeu - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 254 reviews CA $419 CA $448 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1048032&PinnedHotelID=1048032&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2660000/2658800/2658780/f1f4b152.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Anyóspark Mountain & Wellness Resort Anyos - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 336 reviews CA $149 CA $163 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=2658780&PinnedHotelID=2658780&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892000/891985/6a4a8b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andorra Park Hotel Andorra la Vella - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 593 reviews CA $387 CA $415 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=891985&PinnedHotelID=891985&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78760000/78757700/78757651/fad66a21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Andorra Palome Arinsal - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 65 reviews CA $164 CA $178 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=78757651&PinnedHotelID=78757651&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/18000000/17090000/17087600/17087514/c7b1e90c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tarter Mountain Suites El Tarter - Washer - Free WiFi - Parking available - Microwave 8.6 Excellent 110 reviews CA $148 CA $160 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17087514&PinnedHotelID=17087514&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141949/3baa3aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski Plaza Hotel & Wellness Canillo - Spa - Pet friendly - Free WiFi - Restaurant 8.4 Very good 58 reviews CA $141 CA $154 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=1141949&PinnedHotelID=1141949&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1159300/1159292/5ba0f161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Andorra la Vella Avenida Meritxell - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 805 reviews CA $120 CA $132 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1159292&PinnedHotelID=1159292&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=5152420&PinnedHotelID=5152420&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5152420,1269697,20205892,889886,1048032) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free offsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Free ski shuttle - Secured, covered self parking on site (EUR 25 per night) - Secured, covered valet parking on site (EUR 25 per night) - Limited onsite valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bar 42º - Restaurante Bruna ### Things to do - 24-hour gym - Arcade/game room - Bicycle rentals - Bicycle storage - Full-service spa - Helicopter/airplane tours - Hiking/biking trails - Indoor pool - Optional ski privileges - Playground - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snow sports gear - TV in common areas ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's toys - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - In the mountains - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Elevator (47 inch wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom ### More - 1 building - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Children's robes - Free toiletries - Hair dryer - Heated bathroom floor - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating (climate-controlled) - Individual furnishings - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 95.0 per night Cribs (infant beds) are available for EUR 55.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children - Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5) - Covered self parking fee: EUR 25 per night - Covered valet parking fee: EUR 25 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 55.0 per day - Rollaway bed fee: EUR 95.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher ### We should mention Pool access available from 10:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Parador Canaro Hotel Parador Canaro Hotel Soldeu Parador Canaro Soldeu Parador Canaro Hotel Incles Parador Canaro Incles Hotel Parador Canaro Andorra/Incles ## Frequently asked questions ### Does Serras Andorra have a pool? ### How much does it cost to stay at Serras Andorra? ### Is Serras Andorra pet-friendly? ### How much is parking? ### What time is check-in at Serras Andorra? ### What time is check-out at Serras Andorra? ### Does Serras Andorra provide a shuttle to the airport? ### Where is Serras Andorra located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Serras Andorra Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 51 8 - Good 6 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### KEITH Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well kept property with super helpful staff. ##### KEITH Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Melissa Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone! ##### Melissa Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Kelvin Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel and amenities! Beautiful setting and amazing build quality! ##### Kelvin Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Nicholas Aug 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location excellent service. Top class cuisine ##### Nicholas Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Elizabeth Nov 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location. ##### Elizabeth Stayed 1 night in Nov 2023 Verified ### 8/10 Good #### Iryna Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either. ##### Iryna Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Yana Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!! ##### Yana Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Michael Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property and fantastic staff. Would be great to have air con in the rooms for t ##### Michael Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Weiwei Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel !!! ##### Weiwei Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Paul Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 stars all the way. A bucket list trip all the w From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again ![](https://a.travel-assets.com/ugc/hotel-reviews/34938eee-1516-4d1e-82c6-4b30d14cf177-1751810581012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f509d523-2048-4cac-8938-09c675eeb347-1751810583557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 6 nights in Jun 2025 Verified ### 10/10 Excellent #### adele Feb 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the perfect spot for a family vacation! Everything and everyone was amazing ##### adele Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### STEVEN Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice facilities. Friendly staff ##### STEVEN Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Gerardo Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing ##### Gerardo Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Weston Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again! ##### Weston Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Mark Feb 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe. ##### Mark Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Verified traveller Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon sejour Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa ##### Verified traveller Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Rafael Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel luxuoso Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais ##### Rafael Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Sandra Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excepcional! Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro. ##### Sandra Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Jörg Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Freundlichkeit par excellence Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal... ##### Jörg Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Luiz Felipe Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10! ##### Luiz Felipe Stayed 5 nights in Feb 2024 Verified ### 10/10 Excellent #### Carles Feb 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 experiencia increíble. Personal muy muy amable y profesional Una mención especial por el servicio de transfer del hotel a los remontes de Soldeu (telecabina). El personal carga todo el material de ski , te ayudan en todo desde las taquillas hasta bajar de la furgoneta. El Spa es my completo cuanto a sus instalaciones ##### Carles Stayed 3 nights in Feb 2023 Verified ### 10/10 Excellent #### Verified traveller Feb 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastique hôtel, design chic. Le personnel est très attentionné, les chambres magnifiques! Le shuttle qui permet de se rendre directement sur les pistes est très pratique. Nous avons passé un parfait séjour! ##### Verified traveller Stayed 3 nights in Jan 2023 Verified ### 10/10 Excellent #### Jean Dec 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super séjour personnel super le seul souci ne parle pas français difficile d échanger Le restaurant une pure merveille ##### Jean Stayed 1 night in Dec 2022 Verified ### 10/10 Excellent #### Maria Nov 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Espectacular hotel, en la montaña, con preciosas instalaciones y vistas. Pero lo mejor, toda la atención del personal, todos profesionales, atentos y cercanos. A la llegada nos atendió Andrea y fue perfecto todo. ##### Maria Verified ### 10/10 Excellent #### sara Oct 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel y su personal muy bien. Ideal en epoca de esqui. Hotel separado de restaurantes y tiendas ##### sara Stayed 2 nights in Oct 2022 ### Expedia's Latest Trends ### Hotels > - [Smart Stay by Isthara](https://www.expedia.ca/Hyderabad-Hotels-Smart-Stay-By-Isthara.h100686597.Hotel-Information) > - [Balyett Farmhouse B&B](https://www.expedia.ca/Stranraer-Hotels-Balyett-Farmhouse-BB.h1383442.Hotel-Information) > - [Gardner Hotel & Hostel](https://www.expedia.ca/El-Paso-Hotels-The-Gardner-Hotel-El-Paso.h13089719.Hotel-Information) > - [Shopping Hotels in Keaukaha](https://www.expedia.ca/Keaukaha-Hilo-Hotels-Shopping-Hotel.0-n553248635975748910-0-tShoppingHotel.Travel-Guide-Filter-Hotels) > - [Chalets Pacific](https://www.expedia.ca/Pacific-Chalets.d9043-aaChalets.Travel-Guide-Accommodation) > - [Comfort Inn](https://www.expedia.ca/Fort-St-John-Hotels-Comfort-Inn.h3433175.Hotel-Information) > - [All Inclusive Resorts and Hotels in Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-All-Inclusive-Hotel.0-0-d180016-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [3 Star Hotels in Amaranth](https://www.expedia.ca/3Star-Amaranth-Hotels.s30-0-d553248635740521068.Travel-Guide-Filter-Hotels) > - [Hotels in Castelletto d'Orba](https://www.expedia.ca/Castelletto-DOrba-Hotels.d6359298.Travel-Guide-Hotels) > - [Intown Suites Extended Stay Carrollton Tx - Westgrove Drive](https://www.expedia.ca/Dallas-Hotels-Intown-Suites-Extended-Stay-Carrollton-Tx-Westgrove-Drive.h93112826.Hotel-Information) > - [Villas Pappagallo by Cayman Villas](https://www.expedia.ca/West-Bay-Hotels-Villas-Pappagallo-By-Cayman-Villas.h30640924.Hotel-Information) > - [Hotels in Sandia Heights](https://www.expedia.ca/Sandia-Heights-Albuquerque-Hotels.0-n553248635975850478-0.Travel-Guide-Filter-Hotels) > - [5 Star Hotels in Vanderhoof](https://www.expedia.ca/5Star-Vanderhoof-Hotels.s50-0-d6336999.Travel-Guide-Filter-Hotels) > - [Resorts Pascagoula](https://www.expedia.ca/Pascagoula-Resort-Hotels.d55896-aaResortHotels.Travel-Guide-Accommodation) ### Flights > - [Flights from Great Falls (GTF) to Austin (AUS)](https://www.expedia.ca/lp/flights/gtf/aus/great-falls-to-austin) > - [Flights from Lincoln (YFC) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yfc/yxe/fredericton-to-saskatoon) > - [Flights from Edinburgh (EDI) to Fiumicino (FCO)](https://www.expedia.ca/lp/flights/edi/fco/edinburgh-to-rome) > - [Flights from Richmond (YVR) to Sacramento (SMF)](https://www.expedia.ca/lp/flights/yvr/smf/vancouver-to-sacramento) > - [Flights from Tropea](https://www.expedia.ca/lp/flights/601704/flights-from-tropea) > - [Flights from Grande Prairie (YQU) to Fairbanks (FAI)](https://www.expedia.ca/lp/flights/yqu/fai/grande-prairie-to-fairbanks) ### Cars ### Cruise ### Packages > - [El Capitan](https://www.expedia.ca/El-Capitan-Yosemite-National-Park.d6089221.Vacation-Attraction) ### Vacation Rentals ### General