Serras Andorra

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Mountain retreat with indoor pool

Majestic mountain views welcome guests at this ski-in/ski-out haven with shuttle access to Soldeu's slopes. The peaceful spa offers relaxation with hot tub and indoor pool. Restaurant Bruna serves exceptional cuisine with made-to-order breakfast and an impressive wine list on the outdoor terrace.

Popular amenities

  • Pool
  • Free WiFi
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

A modern hotel room with a large bed, a desk, and a seating area.

Family Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, bedside tables, and a mirror.

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite

A room with two beige armchairs, a small round table, and a floor lamp. A framed picture hangs on the wall, and a window with curtains offers a view of a snowy landscape.

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room

A modern bedroom with a large bed, bedside tables, a mirror, and a wall-mounted light fixture.

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Family Grand Deluxe

A modern hotel room with a large bed, a smaller bed, a desk, and a chair.

Family Grand Deluxe

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, a small table with a vase of flowers, and a balcony with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A modern hotel room with a large bed, bedside tables, a desk, and a view of a snowy landscape.

Family Suite

  • 861 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Penthouse

A spacious living room with a high ceiling, a large window with curtains, a sofa, a chair, a dining table with chairs, and a flat-screen TV mounted on the wall.

Penthouse

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed
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About the area

Located in Soldeu, Serras Andorra is in the suburbs and in the mountains. Soldeu Ski Resort and TSF4 Solana Ski Lift are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pyrenees Andorra Shopping Centre. TSD4 Pas De La Casa Ski Lift and Pas de la Casa Resort are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snowshoeing. Visit our Soldeu travel guide
Map
Carretera General 2, nº26, Soldeu, Andorra, AD100

What's nearby

  • A valley with a river, green hills, and a mountain range.
    Incles Valley
    1 min walk - 0.0 km
  • A valley with a river, green hills, and a mountain range.
    Bosc
    1 min walk - 0.0 km
  • A snow-covered mountain landscape with ski tracks and a clear sky.
    El Tarter Snow Park
    3 min walk - 0.3 km
  • A person skiing on a snowy slope with trees and a clear blue sky.
    Soldeu Ski Resort
    5 min walk - 0.4 km
  • TSD4 Tarter
    15 min walk - 1.3 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    31 min drive
  • Barcelona El Prat Airport (BCN)
    170 min drive

Restaurants

  • Les Tables de l'Ours
    1 min drive
  • 1850 glassbar
    19 min walk
  • Lamont Grill And fondue !
    12 min walk
  • Foc I Lloc
    2 min drive
  • Pizzeria La Fontanella
    15 min walk

About this property

Serras Andorra

  • Luxury family-friendly hotel near Soldeu Ski Resort
  • Located close to Pas de la Casa Resort and TSF4 Solana Ski Lift, Serras Andorra provides a terrace, a playground, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski privileges. Indulge in a body treatment, a deep-tissue massage, and a facial at the onsite spa. The on-site local cuisine restaurant, Restaurante Bruna, offers breakfast, lunch, and dinner. Enjoy the 24-hour gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • An indoor pool
    • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
    • Snow sports gear, concierge services, and a banquet hall
  • Room features
  • All 60 individually furnished rooms offer perks such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
  • More amenities include:
    • Heated floors, children's robes, and free toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Secured, covered self parking on site (EUR 25 per night)
  • Secured, covered valet parking on site (EUR 25 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 42º
  • Restaurante Bruna

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Indoor pool
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 5 to June 17:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 95.0 per night
Cribs (infant beds) are available for EUR 55.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 55.0 per day
  • Rollaway bed fee: EUR 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Serras Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from April 5 to June 17.

How much does it cost to stay at Serras Andorra?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Serras Andorra on Oct 24, 2026 start from CA $296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serras Andorra pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25 per night. Valet parking is available for EUR 25 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Serras Andorra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Serras Andorra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 540 per vehicle applies.

Where is Serras Andorra located?

Located in the mountains, this Soldeu hotel offering ski-in/ski-out access is 0.2 mi (0.4 km) from Soldeu Ski Resort and within 9 mi (15 km) of TSF4 Solana Ski Lift and TSD4 Pas De La Casa Ski Lift. Pas de la Casa Resort and Caldea Spa are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serras Andorra Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 59 out of 66 reviews
Rating 8 - Good. 7 out of 66 reviews
Rating 6 - Okay. 0 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had amazing stay in Serras. High level service everywhere. Our son enjoyed kidsclub and we enjoyed spa time. Everyone very nice and professionally helpful! Love it and coming back for sure
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with super helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amenities! Beautiful setting and amazing build quality!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent service. Top class cuisine
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem in Andorra. Fantastic location. The staff are very kind and helpful and the facilities are very clean and nice. Breakfast is great and you can get made to order hot food along with the buffet. The rooms are spacious and it’s very quiet as well. Excellent kids club activities and a nice little spa. Very close to hikes as well as the cable cars up the mountain. Would highly recommend staying here!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel !!!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect spot for a family vacation! Everything and everyone was amazing
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Friendly staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars all the way. A bucket list trip all the w

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout a commencé avec un accueil à la hauteur de l’établissement, servi par un personnel très attentionné. Nous avons apprécié la beauté du site, avec la vue sur les pistes de ski. Nous y avons très bien mangé, avec un menu spécial Barbecue lors du déjeuner du Samedi midi. Nous avons adoré
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional a experiência no hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon sejour

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel luxuoso

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excepcional!

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freundlichkeit par excellence

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
Stayed 5 nights in Feb 2024