Title: Hotel Downtown - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Downtown Travelers find a stylish retreat in Sofia's historic center, where spa treatments refresh tired muscles and a well-equipped gym awaits after sightseeing ## Photo gallery for Hotel Downtown ![Daily continental breakfast (EUR 10.00 per person) - Hotel Downtown (Sofia)](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/aaa15ff2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym - Hotel Downtown (Sofia)](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/b239d2ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, blackout drapes, soundproofing - Hotel Downtown (Sofia)](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/d6d26257.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Downtown (Sofia)](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/f499013b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Downtown (Sofia)](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/9c048447.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Downtown in Sofia City Center offers a sophisticated base for city exploration. Guests can book massages, spa treatments, use the gym, and enjoy free WiFi. Practical conveniences include dry cleaning, laundry services, car rentals, and an on-site bar. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1199388&PinnedHotelID=1199388&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room, Private Bathroom ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/d6d26257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Private Bathroom ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Bathrobes Hair dryer Designer toiletries - 247 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Single Room, 1 Queen Bed ![Standard Single Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/d32c8a53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Queen Bed 8.0 Very good 7 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Designer toiletries Hair dryer Shower/tub combination Bathrobes - 247 sq ft - Sleeps 1 - 1 Queen Bed ### View all photos for Standard Double or Twin Room ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/d6d26257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Designer toiletries Hair dryer Shower/tub combination Bathrobes - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/4299a598.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning LCD TV Blackout drapes/curtains Designer toiletries Hair dryer Shower/tub combination - 441 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199400/1199388/e0748216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds LCD TV Separate bedroom Blackout drapes/curtains Designer toiletries - 290 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1820000/1819000/1818939/87fd67aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Metropolitan Hotel Sofia, a member of Radisson Individuals Mladost - Pet friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 660 reviews CA $146 CA $161 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Sofia-Hotels-Metropolitan-Hotel-Sofia.h1818939.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=3235&destination=Sofia (and vicinity)&destType=MARKET&latLong=42.69767,23.321775&searchId=7ec2613d-327a-44f4-b5c6-0ba5714616d2&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/6000000/5350000/5340100/5340092/150cdc4d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Plus Bristol Hotel Sofia City Center - Breakfast included - Spa - Free WiFi - Restaurant 8.2 Very good 759 reviews CA $117 CA $132 total includes taxes & fees Feb 8 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Hotel-Downtown.h1199388.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Hotel-Downtown.h1199388.Hotel-Information) ## About the area Located in Sofia City Center, a neighborhood in Sofia, Hotel Downtown is in the entertainment district and near a metro station. National Palace of Culture and Ethnographic Institute with Museum are cultural highlights, and some of the area's landmarks include Peyo Yavorov House-Museum and Borisova Gradina Park. Looking to enjoy an event or a game while in town? See what's happening at Vasil Levski Stadium or Bulgarian Army Stadium. [Visit our Sofia travel guide](https://www.expedia.ca/Sofia.dx3235) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.68694%2C23.32475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vOpvJGyq_RHBJdK-lgfa7-_NZRg=) 27 Vassil Levski Blvd, Sofia, 1040 ### What's nearby - National Palace of Culture \- 5 min walk \- 0.5 km - Vitoshka Boulevard \- 5 min walk \- 0.5 km - Vitosha Blvd \- 7 min walk \- 0.6 km - Vasil Levski Stadium \- 10 min walk \- 0.9 km - Alexander Nevski Cathedral \- 16 min walk \- 1.4 km ### Getting around - Sofia Sever Station - 8 min drive - Serdika Station - 17 min walk - Sofia Airport (SOF) - 17 min drive ### Restaurants - ‪Bar Lorca - ‬1 min walk - ‪Dabov specialty coffee - ‬2 min walk - ‪G.A.B.A - ‬1 min walk - ‪Pivoteka craft beer shop - ‬3 min walk - ‪Manzo - ‬3 min walk ## About this property ### Hotel Downtown Upscale hotel located in Sofia City Center Consider a stay at Hotel Downtown and take advantage of dry cleaning/laundry services, car rentals on site, and a bar. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a gym and a business center. You'll also enjoy perks such as: - Continental breakfast (surcharge), train station pick-up service, and coffee/tea in the lobby - Multilingual staff, a reception hall, and tour/ticket assistance - A TV in the lobby, a computer station, and an elevator Room features All 59 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Other amenities include: - Bathrooms with designer toiletries and shower/tub combinations - 26-inch LCD TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Daily buffet breakfast (EUR 9.2 per person)](https://images.trvl-media.com/lodging/45000000/44230000/44227500/44227478/8f2ac9e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sofia Palace Sofia City Center - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=44227478&PinnedHotelID=44227478&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Superior room](https://images.trvl-media.com/lodging/2000000/1820000/1817800/1817764/9922554f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosslyn Central Park Hotel Sofia City Center - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 216 reviews CA $111 CA $126 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1817764&PinnedHotelID=1817764&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94790000/94785100/94785081/ba3ec68d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Moon Boutique Hotel Sofia City Center - 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Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1869784&PinnedHotelID=1869784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - Train station pick-up shuttle (surcharge) ### Food and drink - Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 1,292 square feet of conference space - 2 meeting rooms - Business center - Computer station ### Spa - In-room massages ### Accessibility - Elevator ### More - 9 floors - Built in 2001 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 26-inch LCD TV with satellite channels - Pay movies ### Food and drink - Minibar - Room service ### More - Air conditioning - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.28 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 10.00 per person - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Downtown Sofia Hotel Downtown Sofia Hotel Downtown Hotel Downtown Hotel Hotel Downtown Sofia Hotel Downtown Hotel Sofia ## Frequently asked questions ### Is Hotel Downtown pet-friendly? ### How much does it cost to stay at Hotel Downtown? ### How much is parking? ### What time is check-in at Hotel Downtown? ### What time is check-out at Hotel Downtown? ### Where is Hotel Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Downtown Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 58 8 - Good 96 6 - Okay 25 4 - Poor 11 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### James Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff on the front desk were really helpful and checked us in efficiently. The cleaning staff were excellent, with our room being cleaned at the same time each day. Overall we had no negative feelings towards the hotel (the rooms can get quite warm, but in winter that is not a bad thing at all). I saw a lot of people complain about the hotel being “outdated”, but in a former USSR country, I found it gives it some character. Would absolutely stay here again. ##### James Stayed 4 nights in Dec 2025 ### 8/10 Good #### Yong Ngiap Apr 25, 2024 Liked: Property conditions & facilities, room comfort Location was convenient with lots of eateries around and within walking distances ##### Yong Ngiap Stayed 6 nights in Apr 2024 ### 8/10 Good #### Liantao Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and friendly staffs. The room is spacious but kind of outdated. ##### Liantao Stayed 1 night in Jan 2025 ### 8/10 Good #### Amadeo Oct 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, in the city center, with an friendly staff. ##### Amadeo Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Matthew Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very clean and stylish had a lovely room, staff were friendly and helpful ##### Matthew Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Katarzyna Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated. ##### Katarzyna Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Rembert Aug 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful. Staff was very helpful and friendly Breakfast was good, especially for the price. ##### Rembert Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Roland Jun 21, 2024 Liked: Cleanliness, amenities Beautiful view over the city of Sofia from a nice attractive room. ##### Roland Stayed 1 night in Jun 2024 ### 10/10 Excellent #### BEATRIZ H Oct 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great choice Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!! ##### BEATRIZ H Stayed 2 nights in Sep 2024 ### 8/10 Good #### Eileen Sep 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old world comfort- great breakfast Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic. ![Hotel entry](https://a.travel-assets.com/ugc/hotel-reviews/DDFECF7E6D3697FEF570ECF506671A55D16D89A11726154559310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast restaurant](https://a.travel-assets.com/ugc/hotel-reviews/9B1F1993D2228B5AD090F2ED343DB625FB69B4541726154559066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3DB8A6DFDB494F4DA6F46FD74047E5BF091117AD1726154558790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Spacious room](https://a.travel-assets.com/ugc/hotel-reviews/EC2E3B8E0FCBC96E5A6C08C7A586C1DD99516CCD1726154559213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eileen Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Wendy May 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed. ##### Wendy Stayed 6 nights in May 2024 ### 6/10 Okay #### vincent Nov 20, 2024 Liked: Staff & service #### Old style Great location, nice bars and close to NDK. Hotel is set in the olden days (old clocks with different time zones) which has its charm but not for business purposes (not enough plugs, central heating so room was too hot). Friendly staff at reception. Breakfast with nescafé and my minibar was dirty. Stayed 3 days, room never got cleaned. ##### vincent Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Petros Sep 13, 2024 Liked: Cleanliness, staff & service OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4\* but a 3\*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed! ##### Petros Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller May 31, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Business Business trip. The hotel doesn't look like pictures, no spa, no massage, no sauna, fitness room dirty, old rooms... good for one night max... But good location close to a great serbian restaurant and nice pubs and bars ##### Verified traveller Stayed 1 night in May 2024 ### 6/10 Okay #### Verified traveller Dec 18, 2024 Liked: Cleanliness, room comfort #### OK hotel but not great services On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one ##### Verified traveller Stayed 4 nights in Dec 2024 ### 8/10 Good #### Verified traveller Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent and nice staff, but could be better overall Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular. ##### Verified traveller Stayed 1 night in Aug 2024 ### 8/10 Good #### Ella Aug 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location! Staffs are very helpful. ##### Ella Stayed 2 nights in Aug 2024 ### 8/10 Good #### Yong Ngiap Jun 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient near city ##### Yong Ngiap Stayed 4 nights in Apr 2024 ### 8/10 Good #### Matteo Jan 2, 2024 Liked: Cleanliness, staff & service, room comfort #### Old style The hotel is located in center Sofia. Everything is easy to achieve. Rooms are clean, but a little bit old. Breakfast ok. ##### Matteo Stayed 3 nights in Dec 2023 ### 8/10 Good #### Laura Jun 14, 2024 Liked: Cleanliness, room comfort #### Good location, need more attention to details The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement. ##### Laura Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Oreste Jun 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did like this room plus the carpet dusty during the night could not sleep I booked 2 nights and paid for 3 nights please check it out the breakfast VERY POOR quality ##### Oreste Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Peter Oct 20, 2024 No heating or air conditioning. ##### Peter Stayed 6 nights in Oct 2024 ### 4/10 Poor #### eduardo Nov 8, 2024 The sauna is not working so if you want to have a spa and sauna experience dont stay here! There were no accesories given like flip flops bathing products. The information they provided is unaccurate ##### eduardo Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Verified traveller Jun 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests. ##### Verified traveller Stayed 1 night in Jun 2024 ### 4/10 Poor #### KYRIAKOS Aug 29, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? 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