Title: Grand Mercure Ise-shima Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Ise-shima Resort & Spa Hotel with free parking, near Shima Spain Village ## Photo gallery for Grand Mercure Ise-shima Resort & Spa ![Combined shower/tub, free toiletries, hair dryer, slippers - Grand Mercure Ise-shima Resort & Spa (Shima)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/852e77d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Grand Mercure Ise-shima Resort & Spa (Shima)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/ef2355e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grand Mercure Ise-shima Resort & Spa (Shima)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/454ac935.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Grand Mercure Ise-shima Resort & Spa (Shima)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/aff071c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout drapes, free WiFi, bed sheets - Grand Mercure Ise-shima Resort & Spa (Shima)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/100014d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Shima Spain Village, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Guests can connect to free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - All-inclusive - Breakfast available - Bar - Pool - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11785979&PinnedHotelID=11785979&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 20 of 20 rooms ### View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/ba0ab713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Mountain View 7.2 Good 10 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 355 sq ft - Mountain view - Sleeps 7 - 4 Twin Futons ### View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/ba0ab713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Oceanview 9.0 Wonderful 2 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 388 sq ft - Sea view - Sleeps 7 - 4 Twin Futons ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/c2ac64f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view 8.0 Very good 22 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 388 sq ft - Mountain view - Sleeps 5 - 3 Twin Beds ### View all photos for Classic Room, 3 Twin Beds, Ocean View ![Classic Room, 3 Single Beds, Ocean View](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/2ecad42c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Twin Beds, Ocean View 7.8 Good 6 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 388 sq ft - Sea view - Sleeps 5 - 3 Twin Beds ### View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/ca8b348a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 388 sq ft - Sea view - Sleeps 7 - 2 Twin Beds and 3 Twin Futons ### View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view ![Superior Room with 2 single beds and 2 extra beds, Mountain view](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/61cd94fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with 2 single beds and 2 extra beds, Mountain view ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 355 sq ft - Mountain view - Sleeps 6 - 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Superior Room, Multiple Beds, Ocean View ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/915d31f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Ocean View 8.4 Very good 7 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 388 sq ft - Sea view - Sleeps 6 - 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/100014d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - 775 sq ft - Mountain view - Sleeps 9 - 2 Twin Beds and 4 Twin Futons ### View all photos for Classic Room, 2 Twin Beds, Sea View (Hollywood Twin) ![Classic Room, 2 Single Beds, Sea View (Hollywood Twin)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/5bbcf221.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Sea View (Hollywood Twin) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 4 - 2 Twin Beds ### View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin) ![Classic Room, Multiple Beds, Mountain View (Hollywood Twin)](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/2c31d84f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Mountain View (Hollywood Twin) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 6 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/ca8b348a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Sea View (Japanese Western Style) 8.6 Excellent 4 reviews ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 4 Twin Beds ### View all photos for Classic Room, 2 Twin Beds, Sea View (High Floor) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/c6e58515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Sea View (High Floor) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 2 Twin Beds ### View all photos for Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/c6e58515.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 3 Twin Beds ### View all photos for Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor) ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/915d31f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor) ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 3 Twin Beds ### View all photos for Deluxe Suite, Multiple Beds, Sea View ![Deluxe Suite, Multiple Beds, Sea View](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/1dd2eb89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Sea View ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 9 - 4 Twin Beds ### View all photos for Deluxe Suite, Multiple Beds ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/4fc549a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 1 Double Bed and 2 Twin Beds ### View all photos for Classic Room, 2 Twin Beds, Mountain View ![Classic Room, 2 Single Beds, Mountain View](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/31eb978e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Mountain View ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 2 Twin Beds ### View all photos for Classic Room, 2 Twin Beds, Mountain View ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/c2ac64f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Mountain View ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 6 - 2 Twin Beds ### View all photos for Deluxe Suite, Multiple Beds, Mountain View ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/4fc549a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds, Mountain View ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 8 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Classic Suite, Multiple Beds, Mountain View ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786000/11785979/100014d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Mountain View ### Highlights Heating Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Bidet Hair dryer - Sleeps 9 - 2 Twin Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShima-Hotels-Hotel-Resorts-ISE-SHIMA.h11785979.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShima-Hotels-Hotel-Resorts-ISE-SHIMA.h11785979.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.37366%2C136.85144&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CjpE9UvKMkgZcMfrUmwuaHACYKI=) 939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295 #### What's nearby - Ise-Shima National Park \- 1 min walk \- 0.0 km - Matoya Bay Bridge \- 6 min walk \- 0.5 km - Shima Spain Village \- 4 min drive \- 1.7 km - Toba Aquarium \- 33 min drive \- 17.8 km - Ise Grand Shrine \- 45 min drive \- 28.8 km #### Getting around - Ugata Station - 11 min drive - Chubu Centrair Intl. Airport (NGO) - 148 min drive #### Restaurants - ‪レストラン アルハンブラ - ‬5 min drive - ‪チュロス専門店 チュレリア - ‬5 min drive - ‪レストラン エルパティオ - ‬4 min drive - ‪カセタ ダルシネア - ‬6 min drive - ‪カフェ ミカサ - ‬4 min drive ## About this property ### Grand Mercure Ise-shima Resort & Spa Upscale hotel near Shima Spain Village Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and hot springs on site - An electric car charging station, an elevator, and a vending machine Room features All 372 rooms have comforts such as free WiFi and safes. More amenities include: - Changing tables and children's dinnerware - Bathrooms with bidets and shower/tub combinations - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and heating ### All-inclusive details All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4550000/4547300/4547252/b46f2a05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Miyako Resort Shima Bayside Terrace Shima - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 231 reviews CA $196 CA $237 total Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4547252&PinnedHotelID=4547252&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and lunch served](https://images.trvl-media.com/lodging/19000000/18280000/18271500/18271494/dbb7d2d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quintessa Hotel Iseshima Shima - Parking included - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 738 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=41330947&PinnedHotelID=41330947&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/4000000/3950000/3947900/3947850/8b8dfa09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shiojitei Toba - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 394 reviews CA $193 CA $237 total Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=3947850&PinnedHotelID=3947850&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/12000000/11900000/11900000/11899986/f5121972.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senpokaku Toba - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 141 reviews CA $139 CA $156 total Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=11899986&PinnedHotelID=11899986&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM - Train station shuttle at scheduled times - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person - 2 bars/lounges - A restaurant ### Restaurants on site - ONSEN LOUNGE - THE LOUNGE - ビュッフェ会場「DINING -Le Sensor ### Things to do - Children's pool - Hot springs - Seasonal outdoor pool - Shopping ### Family friendly - Changing table - Children's dinnerware - Children's pool - In-room refrigerator - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Housekeeping (daily) ### Spa - Hot springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Elevator (35 inch wide door) - Thin carpet in room - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (43 inches high) - Wheelchairs on site ### More - 12 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Refrigerator ### More - Heating - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3800 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The seasonal pool will be open from July to August The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ise-Shima Royal Hotel Ise-Shima Royal Hotel Resorts ISE-SHIMA Resorts ISE-SHIMA Ise Shima Royal Hotel Hotel Resorts ISE SHIMA Mercure Ise Shima & Spa Shima Grand Mercure Ise shima Resort Spa Grand Mercure Ise-shima Resort & Spa Hotel Grand Mercure Ise-shima Resort & Spa Shima Grand Mercure Ise-shima Resort & Spa Hotel Shima ## Frequently asked questions ### Does Grand Mercure Ise-shima Resort & Spa have a pool? ### How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa? ### Is Grand Mercure Ise-shima Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Mercure Ise-shima Resort & Spa? ### What time is check-out at Grand Mercure Ise-shima Resort & Spa? ### Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa? ### Where is Grand Mercure Ise-shima Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Ise-shima Resort & Spa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 126 8 - Good 196 6 - Okay 108 4 - Poor 42 2 - Terrible 21 ## Reviews ### 8/10 Good #### Yuki Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice view ##### Yuki Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Eleazar Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended! ##### Eleazar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Oya Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We could stay very comfortable:) will choose this hotel again. ##### Oya Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location It’s convenient to stay here near train station and it’s walking distance to the main street to hang. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### Chun Kin Jun 16, 2023 Liked: Cleanliness, staff & service such a great located in beautiful mountain and in front of a cross river bridge ##### Chun Kin Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Takuya Dec 10, 2025 Liked: Cleanliness, property conditions & facilities チェックインから夕食、朝食からチェックアウト時のエレベーターの混雑を緩和して欲しい。エレベーターが到着しても乗れない事が多々ありました。 食事のメニューの多さは嬉しかったです。 ##### Takuya Stayed 1 night in Dec 2025 ### 8/10 Good #### mika Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事が本当に種類豊富で素晴らしかったのですが、夕食で子供がケチャップを欲しがったのでスタッフの方に聞きましたが、無いと言われ出してもらえませんでした。朝食ではケチャップたくさんあったんですが。。。 子供はケチャップ欲しがる子が多いと思うので、お願いしたら出して欲しかったです。 ##### mika Stayed 1 night in Nov 2025 ### 8/10 Good #### Gaito Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities 食事が素晴らしかった。他のホテルでは見ないような食品が多く並んでおり、見た目でも味でも楽しめた。 ![8階、客室からの写真](https://a.travel-assets.com/ugc/hotel-reviews/66daedff-e47a-420e-9731-4dcc1c0f3067-1763943420276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gaito Stayed 1 night in Nov 2025 ### 8/10 Good #### Tadashi Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities オールインクルーシブを満喫させて頂きました。ラウンジ及び夕食時にお酒を頂き、少し飲みすぎました。エレベーターの待ち時間が長いのを除けば、コスパ最強です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f339a394-d727-4fe2-9412-6d25382599de-1763503696815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tadashi Stayed 1 night in Nov 2025 ### 2/10 Terrible #### HIROSHI Nov 9, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities エレベーターが3機しかなく渋滞で乗れない。 チェックアウト時レセプションに1人おらず、待たされる。客が集中する時間帯に適切な人員配置が出来ていない。かつ、割り込み客に対して並ぶよう促さず用件を聞く事が理解出来ない。 ##### HIROSHI Stayed 1 night in Nov 2025 ### 8/10 Good #### Kaori Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities 全て素晴らしい！！のですが一点だけ、710号室に泊まりました。 多分そこの部屋だけだと思うのですが、最初に入ったときからずーーーっとお手洗いの匂いがきつかったです。 ##### Kaori Stayed 1 night in Nov 2025 ### 4/10 Poor #### DAITI Nov 4, 2025 Disliked: Amenities, property conditions & facilities エレベーターが中々来ない。、乗れない。 で階段で上がる降りる。こんなにシンドいことは宿泊に来て初めて。 ##### DAITI Stayed 1 night in Oct 2025 ### 8/10 Good #### KAORI Oct 26, 2025 Liked: Staff & service, amenities, property conditions & facilities エレベーターが遅くて 気になりました。 ##### KAORI Stayed 1 night in Oct 2025 ### 8/10 Good #### Toru Oct 24, 2025 Liked: Cleanliness, staff & service チェックインの待ち時間が長い ##### Toru Stayed 1 night in Aug 2025 ### 6/10 Okay #### Masahito Oct 17, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities エレベーターが3機ありますが、すごく混雑します。ほぼ階段を利用しました。 ##### Masahito Stayed 1 night in Oct 2025 ### 10/10 Excellent #### yoshiaki Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 景観がよく、とても立派なホテルなのに、料金がとてもリーズナブルでした。 ##### yoshiaki Stayed 1 night in Oct 2025 ### 6/10 Okay #### RYOKO Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities エレベーターが混雑していて、8階の部屋でしたが2回階段を使いました。ビュッフェ会場と大浴場も混雑しており、落ち着いて滞在は出来なかったです。部屋は広くて良かったですが近くの部屋の声が聞こえてきたのは微妙でした。ホームページ上のイメージは良さげに見えますがその割に値段が安かったので、こういうことか感じて勉強になりました。 ##### RYOKO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### SAYAKA Sep 8, 2025 Liked: Property conditions & facilities 9月の日曜日に家族（大人2、3歳1）で宿泊しました。エレベーターやビュッフェなど、混雑の口コミが多かったので心配していましたが大丈夫でした。（エレベーターは、くるまで少し待ちますが乗れなかったことは1度も無かったです。） ただ、ホテルの部屋数は多いので土曜日宿泊やハイシーズンはかなり待つだろうなと思います。 スペイン村から近く、値段も安くて満足です。 ラウンジのちょっとしたオヤツ、お風呂上がりの冷凍みかんやアイスで子供も終始楽しそうでした。 16時頃チェックインしましたが、5分ほどでキーも受け取れてストレス無く楽しめました。 ##### SAYAKA Stayed 1 night in Sep 2025 ### 6/10 Okay #### keiji Sep 7, 2025 Disliked: Amenities 普通でした 食事は人が多すぎる エレベーターが少ない ##### keiji Stayed 1 night in Sep 2025 ### 4/10 Poor #### Verified traveller Aug 31, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### リピはなし 宿泊客の人数に対して、 エレベーターが少なく 何度階段を往復したか分かりません。 オールインクルーシブが売りなのに ラウンジも人で溢れかえり座れないし 食べ物も不足気味、 夕食と朝食もスマホで時間帯を選び予約する システムだが全く意味がなく長蛇の列で お皿も足りておらず、働いている方達も余裕がなくバタバタしていて不備だらけでした。 レストラン無いに入りきれるわけもなく、 座席も広間というより廊下のようなスペース、何故か間の喫煙所があるという 色々目的や配置に謎や計算ミスがある感じでした。 食べ物はどれも美味しかったですが できるなら温かいものは温かいうちに すぐ食べたかったなと感じるぐらい 食事を取りに行くにも座席に運ぶに も距離と大混雑があり大変でした。 食事に行くだけで疲れ、エレベーターにも なかなか乗れないので階段登って疲れ、、、 和洋室だったので布団も使用しましたがカバーやシーツも自分たちでつけないといけなくて それも疲れ、、、 でせっかく休暇を楽しみに行ったのに疲れました。 ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### なお Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテルのショップは16時からなので、チェックアウト時に購入出来なかったのが残念でした。他は最高です！ ##### なお Stayed 1 night in Aug 2025 ### 8/10 Good #### KAORI Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 滞在中規定時間中はお酒、ソフトドリンク飲み放題、バイキングの品数が多くて迷うぐらいでした。 宿泊者が多かったがエレベーターは気持ち待つ程度で乗れた。チェックインが17時ごろになった為 近くの駐車場が満で少し歩く第4しかなかったので次回はもっと早くイン出来るようにしたいです。 また泊まりたいホテルです。 ##### KAORI Stayed 1 night in Aug 2025 ### 4/10 Poor #### Saori Aug 24, 2025 Disliked: Cleanliness, property conditions & facilities 共有部分の空調が弱いのか暑かった エレベーターは３機あるものの、中々来ないうえ、やっときたと思ったらすでにたくさんの方が乗っていて乗れないということが多々あり何度も見送りして中々乗れないということが不満でした お部屋は清掃済みなはずなのに椅子の下に前のお客様が使用した綿棒が落ちていました バスタオルやタオルは、分厚くとても良かったです 脱衣場のドライヤーの置き方も良かったです ##### Saori Stayed 2 nights in Aug 2025 ### 8/10 Good #### ?? Aug 24, 2025 Liked: Cleanliness, staff & service エレベーターが常に混んでいました。 ##### ?? Stayed 1 night in Aug 2025 ### 2/10 Terrible #### 輝美 Aug 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋の掃除ができてなく、トイレが汚くて洗面所に前の宿泊者の所持品の歯磨き粉など落ちておりバスタブ周りなどに髪の毛が落ちておりフロントで伝えましたが事務的なお詫びの言葉だけでちゃんとした謝罪もなくエレベーターもなかなか来ないし、食事も時間制でも人だらけでちゃんと食事も食べれなかったこんな対応の悪いホテルは、初めてです。 もう行きたくないです。 ##### 輝美 Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Flights