Shepherd Vacation Packages

The front desk man was welcoming. I had called directly to ask about adding a pet as Expedia website didn’t give me the option. He said no worries he would add it when we arrived. Excellent price compared to other hotels. Not fancy and no elevator but the room was clean, quiet, comfortable bed, sheets and towels were clean and very adequate. The carpeting was worn. More importantly everything worked well in room, shower was great. Little freezer space kept our gel pack frozen and refrigerator was cold. Nice location to walk our dog. Lots of restaurants close by.

Clean room, Tv/Internet service is not great because it is a brick building that was built in the 1970’s so service cuts in and out.

The staff were really friendly and helpful. They went out of their way to accommodate guests. The view from the top floor was fabulous. You could see all of the trees in Billings with buildings poking through. Clouds made great designs as they floated over the city. Overall very tranquil.

The breakfast prep lady had breakfast set up early! The biscuits were fantastic. The whole hotel - the room, the pool & spa, the exercise room - pristine! Bed & pillows were exceptional.

The Ledgestone is one of my favorite places to stay. It's affordable and close by to important areas when my daughter is in town competing. Our last trip however had some sort of broken bed situation. I'm not sure what was going on. It didn't feel sturdy. Every time we get back from competition it's usually about 11 PM and there's no one at the front desk. When I had a moment during checkout, I let the manager on duty know about the condition of the bed and that we had slept on the futon the entire weekend. She assured me we would receive some sort of credit and gave me her card and let me know to contact her if I had any questions. They were still figuring out the new computer system and she wasn't sure how to process that transaction. I contacted the email on the card as I am usually at work and don't have many moments to step away and make a phone call during business hours. I have not heard back.