Title: Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Savor a delicious meal and get down to business. Let this hotel’s helpful staff take care of you while you explore Shanghai. ## Photo gallery for Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) ![Lobby - Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) (Shanghai)](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/9a4a58aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business Suite | Living room - Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) (Shanghai)](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/cb20892d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room - Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) (Shanghai)](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/94347a93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) (Shanghai)](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/27bcf9c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room - Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) (Shanghai)](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/c6cce997.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Vienna Hotel, located near Shanghai Disneyland, unwind with a hearty meal at the on-site restaurant or get some work done at the 24-hour business center. Enjoy convenient perks like in-room WiFi, free self parking, luggage storage and tour/ticket assistance to make your stay seamless. ## Reviews 6.2 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15074798&PinnedHotelID=15074798&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/977f1606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning TV Renovated in 2015 Blackout drapes/curtains Private bathroom Free bottled water Cable channels Desk - 269 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/e204dd2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning TV Renovated in 2015 Blackout drapes/curtains Private bathroom Free bottled water Cable channels Desk - 269 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Double Room ![Executive Double Room | Room amenity](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/98cb74f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Air conditioning TV Renovated in 2015 Blackout drapes/curtains Private bathroom Free bottled water Cable channels Desk - 301 sq ft - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Business Suite ![Business Suite | Living room](https://images.trvl-media.com/lodging/16000000/15080000/15074800/15074798/e427f6a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Air conditioning TV Renovated in 2015 Blackout drapes/curtains Private bathroom Free bottled water Cable channels Desk - 409 sq ft - City view - Sleeps 3 - 1 King Bed ### Deluxe Room (Hourly room Stay 8am-6pm) ### Highlights Air conditioning TV Renovated in 2015 Blackout drapes/curtains Private bathroom Free bottled water Cable channels Desk - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/93000000/92610000/92601000/92600978/w9496h6324x10y10-30c56127.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Shanghai Lujiazui Downtown Shanghai - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 121 reviews CA $127 CA $148 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Shanghai-Hotels-Hilton-Garden-Inn-Shanghai-Lujiazui.h92600978.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=30220d66-02dd-406d-a4c6-ad9c12c862c7&top_cur=CAD) Ad ![Executive lounge](https://images.trvl-media.com/lodging/110000000/109390000/109388300/109388212/4114ace2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Shanghai Hongqiao International Airport Minhang - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Vienna-Hotel.h15074798.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Vienna-Hotel.h15074798.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.19996%2C121.69786&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U_GSRErFqBv2JFCuUsqzBD2EHMA=) No. 1478 Huaxia East Road, Pudong New District, Shanghai, Shanghai, 200120 #### What's nearby - Chuansha Park \- 11 min walk \- 0.9 km - Huang Yanpei's Former Residence \- 13 min walk \- 1.2 km - Huaxia Culture Park \- 5 min drive \- 3.1 km - Shanghai Disneyland© \- 14 min drive \- 11.9 km - Shanghai New International Expo Centre \- 26 min drive \- 20.7 km #### Getting around - East Huaxia Road Station - 3 min drive - Shanghai South Railway Station - 26 min drive - Shanghai Pudong Intl. Airport (PVG) - 16 min drive #### Restaurants - ‪Yang's Dumpling (小杨生煎) - ‬2 min drive - ‪Starbucks (星巴克) - ‬6 min walk - ‪McDonald's (麦当劳) - ‬10 min walk - ‪繁荣饮食店 - ‬12 min walk - ‪老马清新館 - ‬14 min walk ## About this property ### Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Hotel near Shanghai Disneyland© Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) provides amenities like a 24-hour business center and a restaurant. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - A roundtrip airport shuttle (surcharge), express check-in, and a 24-hour front desk - Tour/ticket assistance, luggage storage, and free newspapers Room features All 117 rooms include comforts such as air conditioning, as well as perks like free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/109000000/108900000/108896800/108896716/w645h440x0y0-7624c9cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orange Hotel(Shanghai Hongqiao Hub National Exhibition Center Store Qixing Road) Minhang - Parking included - Breakfast available - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=108896716&PinnedHotelID=108896716&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/39000000/38330000/38321500/38321466/e0799961.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shanghai Hongqiao Huangxin International Hotel Hongqiao - Parking included - Free WiFi - Air conditioning - Breakfast available 4.6 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=38321466&PinnedHotelID=38321466&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4290000/4282600/4282540/03d2a6f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jinjiang Inn Shanghai Lujiabang Road Huangpu - 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Breakfast included - Free airport shuttle - Free WiFi - Restaurant 7.4 Good 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=115887331&PinnedHotelID=115887331&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking ### Food and drink - A restaurant ### Family friendly - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - On the riverwalk ### More - 1 building - 4 floors - Built in 2012 - Renovated entire property - October 2015 - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers ### Entertainment - TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 2 PM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 150 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: CNY 30 per room - Rollaway bed fee: CNY 150 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ## Frequently asked questions ### Is Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) pet-friendly? ### How much is parking? ### What time is check-in at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)? ### What time is check-out at Vienna Hotel (Shanghai Pudong Airport & New International Expo Center)? ### Does Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) provide a shuttle to the airport? ### Where is Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vienna Hotel (Shanghai Pudong Airport & New International Expo Center) Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 5.4 Location ### 6.0 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 3 8 - Good 14 6 - Okay 12 4 - Poor 7 2 - Terrible 5 ## Reviews ### 8/10 Good #### Verified traveller Apr 21, 2018 Liked: Staff & service, room comfort เลือกเพราะมีรถรับ ตลอดคืน แต่ต้องพูดภาษาจีนเป็นด้วย ได้แค่นอน ตื่นมากินอาหารเช้า ตกใจไม่มีรถไปส่งสนามบิน ต้องเสียค่าแทกซี่ไปสถานนีรถไฟเอง แถมรอบๆโรงแรมไม่มีอะไรเลย อยู่เลียบด่วน อะไรเทือกนั้น ไม่แนะนำไปพัก เวียนนาอีกโรง ถึงจะสดวก ##### Verified traveller ### 4/10 Poor #### Andy, Southern California Oct 1, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't bother to stay here! Room was in terrible condition. Carpet had stains all over and the shower was full of mold and mildew. Nobody on the staff spoke English so hard to communicate. Also arranged with the hotel for a shuttle bus to the airport the next morning that did not show up. ##### Andy Stayed 1 night in Sep 2017 ### 2/10 Terrible #### Pedro pablo Jul 30, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal por hoteles.com Llegamos a la 1 de la mañana, y me dijieron q la reservacion no existia y que no tenian cuartos, les mostre mi reservacion e hicieron caso omiso, solo me buscaron un taxi para que fuera a otro hotel. ##### Pedro pablo Stayed 1 night in Jul 2017 ### 8/10 Good #### Jung sim May 24, 2017 Liked: Property conditions & facilities, room comfort #### 대중교통 편한 호텔 5분 거리안에 지하철이 있어 매우 좋음 시설 만족 훙차오공항 전철로 1시간30분거리 푸동공항 30분 정도 ##### Jung sim ### 8/10 Good #### Verified traveller Apr 6, 2017 Liked: Cleanliness, room comfort 各个方面都很好，只是隔音不太好，其他的都很满意，希望酒店以后能配睡衣。服务也挺好的，非常满意，很满意 ##### Verified traveller ### 8/10 Good #### H, 日本 Jan 4, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### 駅チカ、清潔 地下鉄の駅から歩いて5分かからない。水も2本用意されていて、部屋は明るく清潔。何より、浴室の床が冷たくなく、周囲に溝があるので水はけもよく、とても快適にシャワーが使えるのが良かった。コストパフォーマンスは高いと思う。食事は外に行ったので、ホテル内では取っていない。 ##### H ### 8/10 Good #### Chengche Dec 12, 2016 Disliked: Staff & service 離地鐵站近，前往機場方便 ##### Chengche ### 6/10 Okay #### Verified traveller Nov 9, 2016 Disliked: Property conditions & facilities #### For One Night. Hotel is comfortable for one night. Room and bed cozy- good bathroom- Staff rather perfunctory-no smiles. No dining room-had to walk outside behind hotel searching for a place to eat( this at night and raining). Main observation this hotel is NOT close to the airport it was a good 20 minute drive.There was shuttle to airport. ##### Verified traveller ### 6/10 Okay #### Endel, Boxholm Oct 28, 2016 Disliked: Property conditions & facilities #### Nära Pudong flygplatsen Gratis flygtransfer varje timme på morgonen, vi åkte kl 7\. Frukosten torftig för västerlänning. ##### Endel ### 4/10 Poor #### Peter Oct 17, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not again. Not the best choice. ##### Peter ### 4/10 Poor #### Verified traveller Oct 11, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### So-So The non-smoking room had an ashtray and smelled like cigarettes. The curtains let in too much light, and some local vendor was loudly playing music at 8 a.m. There was no coffee powder in the room. The Wifi was good, and the airport express was great. But, the complimentary breakfast had little choices which were not hot anymore. ##### Verified traveller ### 6/10 Okay #### Mark, Washington Aug 30, 2016 Disliked: Cleanliness, property conditions & facilities #### Vienna International, Shanghai The hotel doesn't have a restaurant but does offer a Chinese style breakfast. The bus to the airport is charged at 20 rmb per person or 40 rmb for a family and good value. The hotel is ok for an overnight stay but not for a holiday. ##### Mark ### 8/10 Good #### sejin, 서울 Aug 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 펀안히 잘 보냈습니다 ##### sejin ### 6/10 Okay #### Wendy , Maryland Aug 23, 2016 #### Close to the metro and grocery stores. The carpets are old, there are stains in the carpets. It is noisy even all windows are closed. Need to pay 30 RMB for the ride to the airport. But you can also take metro to the airport if you can carry your luggage. ##### Wendy ### 2/10 Terrible #### NeverStayHere Aug 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Filthy room. Uneatable gross breakfast Dirty filthy rooms. Breakfast is uneatable. Location is not good. Shuttles are not reliable. ##### NeverStayHere ### 4/10 Poor #### Bob, Orlando. FL Aug 13, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible The carpet in the room was in need of a serious cleaning. We were given a smoking room and they tried to charge us for breakfast and airport shuttle when it was included in the price. Got the smoking room change and the second room was just as bad as the first. The staff was provided with the free breakfast and shuttle information but still tried to charge us. Even though it says Pudong Airport the hotel is more than 30 minutes from the airport. The breakfast was nothing but noodle and veggies in various forms, cold and of poor taste. Coffee was watered down. Make sure you bring flip flops because you don't know what you will get between your toes from the collection of food and drink ground into the carpet. The towels were ready for the rag pile. Have to say something good THE SHEETS WERE CLEAN. ##### Bob ### 4/10 Poor #### Jan, Prague Jul 31, 2016 Disliked: Staff & service #### Good for a quick lay-over night. Late arrivel, room was OK, maybe the air-conditioning has a lowered performance and no air conditioning on floors. The communication with staff was not easy (bad English). ##### Jan ### 10/10 Excellent #### Marty, Okinawa Japan Jul 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very pleased Rooms were clean and comfortable, Staff was very nice and helpful. Airport shuttle was very accommodating. Internet connection was very good. No real complaints to think of. ##### Marty ### 8/10 Good #### Marty, Okinawa, Japan Jul 24, 2016 Liked: Cleanliness, staff & service, room comfort #### Nice and comfortable. Had some trouble coordinating the airport shuttle, but he was there and took care of us. Rooms were nice enough, clean but well used. Comfortable, the hotel staff were very nice and accommodating. Some English, enough to get us what we needed. Breakfast was typical, and slightly beyond expected. Internet worked very well. ##### Marty ### 10/10 Excellent #### John, London Jul 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel near Pudong airport There was a bit of a language barrier when checking in but we both managed to talk via translation apps which amused me. Staff were just willing to help as much as possible despite this which was great. The room was excellent, modern and very comfy. The hotel can arrange a taxi to take you to the airport for a small fee. The hotel is also situated only a short walk from a metro station. ##### John ### 4/10 Poor #### Gary, B Jul 2, 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Unclean hotel, far from the airport and Disney. On our furst day there, they called us an illegal taxi who kept telling us to hurry and pay him first, or the cops would get him, and then he dropped us off half a mile from our final destination and told us to walk. He charged us 100 for the trip from the hotel to Disney. They also did not offer a free airport shuttle as advertised, which cost us a lot of money. They have a health rating posted on the wall by the check in desk as a "D" out of an A-F rating scale, which is below standard quality. No one spoke English, and it was very difficult to communicate. Very far from the airport and Shanghai Disney also. The breakfast was terrible, and the staff who worked there had their children playing and eating in the breakfast area with the guests. Two of the children kept taking food, biting it and putting it back on the trays that were served to the guests. Very unsanitary conditions. The lobby is beautiful, so we expected good quality, but this hotel definitely did not meet expectations. ##### Gary ### 6/10 Okay #### Joe, Florida Jun 30, 2016 Liked: Cleanliness, staff & service, room comfort #### The room was fine Though somewhat small, the room was fine and clean. Some rooms face a highway and can be a bit noisy. The staff speaks almost no English. I can speak enough Chinese to get by, so I had no problem. The restaurant serves just Chinese food. And the complimentary breakfast was just ok. The hotel provides transportation to Shanghai Pudong Airport for a price. During regular hours, a scheduled, 10-minute ride to the airport cost me RMB30\. Another time, an unscheduled ride to the airport at night cost me RMB70, which was ok. A driver is on call, I gathered. Around the corner from the hotel was a small grocery story. Besides that, not much nearby. (RMB6.65 = US$1.) ##### Joe ### 2/10 Terrible #### Susan Jun 30, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間是乾淨的,但整體建築老舊,且走廊皆有煙味 ##### Susan ### 2/10 Terrible #### Verified traveller Jun 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Terrible hotel staff We arranged to be picked up by the hotel from the airport for 120 yuan. It is not complimentary. They were to be waiting for us with a sign, but they were not there. After being about 1.5 hours large, the guy who was supposed to meet us showed up, but instead of greeting us, he turns his back on us and starts talking on his cell phone. After several phone calls and another hour later (we tried to get his attention, but he would throw one hand up and continue talking). He finally takes us downstairs to go to the hotel. We get to the hotel and we had pre-paid for 2 rooms, it is 6:15 pm by this time. The staff only had one room ready and said it would take another 1/2 hour to ready the second room! We had scheduled an excursion in Shanghai and lost all of our money for it due to the incompetence of this hotel. The carpets are all stained up and no one speaks any English. I wouldn't mind that but they were not even willing to try to understand us and the incompetence was just mind blowing. ##### Verified traveller ### 6/10 Okay #### fahad, KARACHI, PAKISTAN Jun 11, 2016 Disliked: Staff & service, property conditions & facilities #### SO SO EXPECTED PROBLEM FACED, NO ENGLISH SPEAKING PERSON ON THE RECEPTION AND NO COMPLIMENTARY PICK AND DROP TO HOTEL WHICH IS NORMALLY AVAILABLE ON NEAR AIRPORT HOTELS. ##### fahad ## Expedia's Latest Trends ### Hotels > [Hotel Manoir Sherbrooke](https://www.expedia.ca/Montreal-Hotels-Hotel-Manoir-Sherbrooke.h11573901.Hotel-Information) > > [Hotel Arts](https://www.expedia.ca/Calgary-Hotels-Hotel-Arts.h11468.Hotel-Information) > > [Fairmont Peace Hotel on the Bund](https://www.expedia.ca/Shanghai-Hotels-Fairmont-Peace-Hotel.h44282.Hotel-Information) > > [Hotels near Disneyland® Resort](https://www.expedia.ca/Disneyland-Resort-Hotels.0-l6025613-0.Travel-Guide-Filter-Hotels) > > [Grand Central Hotel Shanghai](https://www.expedia.ca/Shanghai-Hotels-Grand-Central-Hotel-Shanghai.h2855595.Hotel-Information) > > [Hotels in Sonoma](https://www.expedia.ca/Sonoma-Hotels.d6946.Travel-Guide-Hotels) > > [Hotels in Hudson](https://www.expedia.ca/Hudson-Hotels.d181940.Travel-Guide-Hotels) > > [Super 8 by Wyndham Regina](https://www.expedia.ca/Regina-Hotels-Super-8-By-Wyndham-Regina.h565078.Hotel-Information) > > [Robert Treat Hotel](https://www.expedia.ca/Newark-Hotels-Best-Western-Plus-Robert-Treat-Hotel.h536232.Hotel-Information) > > [Grand Hyatt Shanghai](https://www.expedia.ca/Shanghai-Hotels-Grand-Hyatt-Shanghai.h201131.Hotel-Information) > > [Conrad Shanghai](https://www.expedia.ca/Shanghai-Hotels-Conrad-Shanghai.h1509301.Hotel-Information) > > [Hanging Gardens of Bali](https://www.expedia.ca/Payangan-Hotels-Hanging-Gardens-Of-Bali.h1341847.Hotel-Information) > > [The Westin Bund Center, Shanghai](https://www.expedia.ca/Shanghai-Hotels-The-Westin-Bund-Center.h905760.Hotel-Information) > > [InterContinental Shanghai Wonderland by IHG](https://www.expedia.ca/Shanghai-Hotels-Intercontinental-Shanghai-Wonderland.h23530961.Hotel-Information) > > [Atwell Suites Shanghai Wuning by IHG](https://www.expedia.ca/Shanghai-Hotels-Atour-S-Wuning-Road-Hupu-Basketball-Themed-Hotel-Shanghai.h33239062.Hotel-Information) > > [The Langham, Shanghai, Xintiandi](https://www.expedia.ca/Shanghai-Hotels-The-Langham.h3675078.Hotel-Information) > > [Pudong Shangri-La, Shanghai](https://www.expedia.ca/Shanghai-Hotels-Pudong-Shangri-La.h124595.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) > > [Flights from Toronto (YYZ) to Ahmedabad (AMD)](https://www.expedia.ca/lp/flights/yyz/amd/toronto-to-ahmedabad) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from San Francisco (SFO) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/sfo/yow/san-francisco-to-ottawa) > > [Flights from New York (JFK) to Aluva (COK)](https://www.expedia.ca/lp/flights/jfk/cok/new-york-to-cochin) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Sydney (SYD)](https://www.expedia.ca/lp/flights/yvr/syd/vancouver-to-sydney) ### Cars