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Overview of Grand Hyatt Shanghai

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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShanghai World Financial Center3 min walk
    Popular LocationJin Mao Tower5 min walk
    Popular LocationOriental Pearl Tower9 min walk
    AirportShanghai (SHA-Hongqiao Intl.)38 min drive
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About this area

Shanghai

Located in Pudong neighborhood, Grand Hyatt Shanghai is connected to a shopping center. Nanjing Road Shopping District and The Bund are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Science and Technology Museum. Shanghai Disneyland© and Shanghai Ocean Aquarium are also worth visiting.
Visit our Shanghai travel guide
Popular Location

What's nearby

  • Shanghai World Financial Center - 3 min walk
  • Jin Mao Tower - 5 min walk
  • Shanghai Tower - 7 min walk
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Municipal History Museum - 14 min walk

Getting around

  • Lujiazui Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • AirportHongqiao Intl. Airport (SHA) - 38 min drive

Restaurants

  • Canton — 1 min walk
  • Club Jin Mao — 1 min walk
  • Nadaman — 7 min walk
  • 100 Century Avenue — 8 min walk
  • Din Tai Fung — 10 min walk

About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention center in Pudong, walk to Shanghai Tower
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 548 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with cable channels.
Grand Hyatt Shanghai offers 548 accommodations with minibars and safes. Beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 266 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (30139 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 266 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Shanghai and receive a full refund?
Yes, Grand Hyatt Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Shanghai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt Shanghai?
As of Nov 25, 2020, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on Nov 27, 2020 start from CA $184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hyatt Shanghai have a pool?
Yes, this property has an indoor pool.
Is Grand Hyatt Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Shanghai?
Self parking is free at this property.
What time is check-in at Grand Hyatt Shanghai?
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Grand Hyatt Shanghai?
Check-out is at noon.
Does Grand Hyatt Shanghai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 650 per vehicle applies.
Where is Grand Hyatt Shanghai located?
Located in Pudong, this luxury hotel is steps from IFC Mall and Shanghai World Financial Center. Shanghai Tower and Oriental Pearl Tower are also within 10 minutes. Lujiazui Station is 8 minutes by foot and Dongchang Road Station is 9 minutes.
4.4
Excellent
5 - Excellent
543
4 - Good
225
3 - Okay
60
2 - Poor
30
1 - Terrible
12

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was excellent- highly recommended.
Stayed 4 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, room comfort
Good location.
I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Convenience to transport.
Stayed 3 nights in Jan 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Great views!
Amazing hotel! But they should be more ok too of the staff’s personal hygiene. Unfortunately some of them smelled pretty strong and that kills the experience!
Stayed 1 night in Oct 2019