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Alila Shanghai

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near People's Square

Located close to West Nanjing Road and Shanghai Centre, Alila Shanghai provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Twin Beds (Shikumen View)

A hotel room with two beds, a small round table with a vase, a chair, a sofa, and a large window with a city view.

Standard Room, 2 Twin Beds (Shikumen View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, free minibar items, in-room safe

Standard Room, 2 Twin Beds

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio, 2 Twin Beds, City View

A hotel room with two beds, a TV, a small table with a chair, and a view of the city.

Studio, 2 Twin Beds, City View

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Shikumen View)

A hotel room with a bed, two chairs, a desk, a small table, and a window with a city view.

Standard Room, 1 King Bed (Shikumen View)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, City View

Premium bedding, down comforters, free minibar items, in-room safe

Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A modern bathroom with a dark marble countertop, a wooden bench, and a small stool.

Deluxe Suite, 1 King Bed

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Residence)

A modern living room with a sofa, coffee table, and armchair, a city view, and a painting on the wall.

Suite, 1 King Bed (Residence)

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Pavilion)

Suite, 1 King Bed (Pavilion)

Suite, 1 King Bed (Pavilion)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Standard Room, 1 King Bed

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Twin Beds

A modern hotel room with a sofa, chairs, a round wooden coffee table, a small desk, and a large window offering a city view.

Deluxe Suite, 2 Twin Beds

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace (Shikumen View)

Room, 1 King Bed, Terrace (Shikumen View)

Room, 1 King Bed, Terrace (Shikumen View)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (Childhood Dream Theme 1 King 1 Bunk)

Family Suite (Childhood Dream Theme 1 King 1 Bunk) | Living area

Family Suite (Childhood Dream Theme 1 King 1 Bunk)

  • City view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the area

Located in Shanghai, Alila Shanghai is in the city center. The Bund is a notable landmark, and travelers looking to shop may want to visit Nanjing Road Shopping District and West Nanjing Road. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. Visit our Shanghai travel guide
Map
No. 500 Weihai Road, Jing'an District, Shanghai, Shanghai, 200041

What's nearby

  • A tree-lined urban street with outdoor cafes and restaurants.
    Former French Concession
    8 min walk - 0.7 km
  • A busy urban street with numerous vehicles and pedestrians.
    West Nanjing Road
    9 min walk - 0.8 km
  • A cityscape with modern skyscrapers, a large park with trees, and a distinctive building with a unique roof design.
    People's Square
    14 min walk - 1.2 km
  • A busy urban street with tall buildings, billboards, and traffic lights.
    Nanjing Road Shopping District
    3 min drive - 1.9 km
  • An outdoor cafe with brick arches, red umbrellas, and trees.
    Xintiandi Style Shopping Centre
    4 min drive - 2.8 km

Getting around

  • South Huangpi Road Station
    8 min walk
  • Shanghai Railway Station
    13 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    48 min drive

Restaurants

  • Masala Art
    1 min walk
  • 牛藏 Yakiniku Restaurant & Bar
    1 min walk
  • 家党䞃犏 Seventh Son
    1 min walk
  • Park 91 Pub
    1 min walk
  • Luckin Coffee瑞幞咖啡
    3 min walk

About this property

Alila Shanghai

  • Luxury hotel near People's Square
  • Located close to West Nanjing Road and Shanghai Centre, Alila Shanghai provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
    • Concierge services, a 24-hour front desk, and meeting rooms
    • Luggage storage, a front-desk safe, and massage treatment rooms
  • Room features
  • All 186 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Hypo-allergenic bedding and down comforters
    • Bathrooms with children's robes and free toiletries
    • 55-inch TVs with cable channels
    • Wardrobes/closets, baby baths, and rowing machines

Awards and affiliations

  • Eco-Certified Property
  • This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 160 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Baby bath
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Elliptical machine
  • Free weights
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Self parking fee: CNY 160 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Alila Shanghai have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Alila Shanghai?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Alila Shanghai on Aug 2, 2026 start from CA $472, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alila Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 160 per day.

What time is check-in at Alila Shanghai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Alila Shanghai?

Check-out is at noon.

Where is Alila Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of HKRI Taikoo Hui and West Nanjing Road. People's Square and Nanjing Road Shopping District are also within 1 mi (2 km). South Huangpi Road Station is 8 minutes by foot and Middle Huaihai Road Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alila Shanghai Reviews

9.6

Exceptional

10

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 40 out of 49 reviews
Rating 8 - Good. 6 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

Reviews

Verified

10/10 Excellent

Benjamin see wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay. Brand new hotel. Mosquito is the only problem at the ground floor lobby in the summer. Very helpful staff.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
This was one of the most beautiful hotels I've ever stayed at. The secret garden that wraps around the lobby level is absolutely stunning and the room was so beautiful I got design ideas for my own home. The epitome of an urban resort.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yun Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and perfectly located. The staff was extremely attentive and friendly
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like I am in a Thailand Spa resort but the lobby is kind of dark.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Luyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world! Top interior design. Amazing atmosphere!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

jongyeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must be back

Atmosphere was amazing. Loved my room(shikumen view). Gym and swimming pool, bars were good and breakfast menu wss special. All the people there was so kind and supportive. And especially Joy Epler Aragon made us so compotable for our stay! Neighborhood was also good so I will definately choose Alila Shanghai again for my next Shanghai trip.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Claudia Natalie

Liked: Property conditions & facilities
Service was just ok. They didn’t read my request and the staffs don’t speak English
 I saw other guests’ hair in toilet counter.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Chin Kee Andrew

Liked: Cleanliness, staff & service
Noisy construction work can be heard in bedroom. Toilet seat in bedroom too small.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are looking for something more private and calm.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ting Ying

Liked: Cleanliness, staff & service, amenities
倧廳有暗 其他埈奜
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kuai Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經第二次入䜏各方面仍然埈奜䞋次還會再䟆
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sun

Liked: Cleanliness, staff & service, amenities
객싀은 깚끗하나 직원듀도 시슀템도 믞흡하고 가격에 비핎 뷰가 좋지 않음, 디테음적읞 작은 얎메니티듀은 좋음, 부띠크 혾텔느낌, 조식은 특히 랔룚베늬 고ㅓ음읎 좋었고 쀑식 양식 음식읎 고룚 있었음 엘베고장 정전등 여러가지로 첫읞상은 좋지 않았윌나 서비슀태도는 아죌 훌륭! 택시가 찟Ʞ에 힘든 혞텔입구가 불펞핚, 투숙객듀은 젊은 사람듀읎 대닀수, 나멄 힙한느낌! 닀시가띌고 하멎 궂읎 닀시 가진 않을것 같음
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jiyoon

Liked: Cleanliness, staff & service, amenities
도심 낮 죌요 ꎀꎑ 슀팟듀을 빠륎게 갈 수 있는 위치가 펞늬했고, 혾텔 쀑정의 정원곌 객싀읎 너묎 아늄닀워 마치 도심 속 였아시슀 같았습니닀. 또한 직원듀읎 맀우 친절하십니닀. 혾텔 왞부에서 묌걎을 잃얎버늰 상태로 귀국했는데 직원분듀께서 묌심양멎윌로 도와죌셚얎요 혞텔의 슀파 서비슀도 맀우 추천드늜니닀.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

郜䌚のオアシス

高玚感があり玠晎らしいホテル。 たたたたスむヌトにアップグレヌドしおくれお、ずおも玠晎らしい䜓隓でした。郚屋のミニバヌも飲み攟題、 党䜓的に綺麗で、食事も矎味しかった。 レストラン、ロビヌ廻りは郜心ずは思えない静かなオアシスのような空間。ルヌフトップバヌもお排萜。
ロビヌ
スむヌトルヌム
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Liti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

䞊海靜安酒店之最

䜏宿和早逐郜埈棒
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Wenuri

Stayed 1 night in Jun 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified

10/10 Excellent

HARUKA

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

HYEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Katherine

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Johannes Lap-Funn

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chun Chi

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

chiaju

Stayed 3 nights in Nov 2025