SureStay Plus Hotel by Best Western Sevierville

Property class: 2.5

Choose dates to view prices

SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

A hotel room with a bed, a built-in TV, a microwave, and a window with a city view.

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(118 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a bedside table, a nightstand, a window with a view, and a built-in heater.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(91 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A compact hotel room with a bed, a built-in desk with a microwave, a heater, and a window with a view of buildings.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Located in Sevierville, SureStay Plus Hotel by Best Western Sevierville is in the city center. Titanic Museum and Hatfield and McCoy Dinner Show are cultural highlights, and some of the area's popular attractions include Wilderness at the Smokies and Dollywood. Check out an event or a game at The Ripken Experience - Pigeon Forge, and consider making time for Dollywood's Splash Country, a top attraction not to be missed. Visit our Sevierville travel guide
Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • A statue of a person playing a guitar.
    Dolly Parton Statue
    2 min drive - 1.8 km
  • A mountainous landscape with autumn foliage.
    Wilderness at the Smokies
    2 min drive - 2.1 km
  • Tennessee Legend Distillery - Winfield Dunn Parkway
    17 min walk - 1.5 km
  • Sevier County Heritage Museum
    2 min drive - 1.8 km
  • Soaky Mountain Waterpark
    3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS)
    46 min drive

Restaurants

  • Dutch Bros Coffee
    20 min walk
  • Chick-fil-A
    9 min walk
  • McDonald's
    2 min drive
  • Freddy's Frozen Custard & Steakburgers
    8 min walk
  • Krispy Kreme
    5 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

  • Hotel near Titanic Museum
  • SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • A seasonal outdoor pool
    • Free self parking
    • Smoke-free premises, a vending machine, and an elevator
    • A 24-hour front desk and coffee/tea in the lobby
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • TVs with premium channels
    • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Sept 20, 2026 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 2 mi (3 km) of Dolly Parton Statue, Wilderness at the Smokies, and Wild WaterDome. Sevierville Community Center and Civic Center and Soaky Mountain Waterpark are also within 2 mi (3 km).

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Reviews

SureStay Plus Hotel by Best Western Sevierville Reviews

8.2

Very good

8.0

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 584 out of 1190 reviews
Rating 8 - Good. 291 out of 1190 reviews
Rating 6 - Okay. 170 out of 1190 reviews
Rating 4 - Poor. 76 out of 1190 reviews
Rating 2 - Terrible. 69 out of 1190 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our room was very clean and the continental breakfast was very good Staff was very helpful when we checked in. Only one night stay because we were traveling
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time I enjoyed the mnt view.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how nice the staff was
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient upon check in and the room was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was vey clean, the rooms were clean and comfortable, and the staff were friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great. It would be great if they clean the floor properly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about for a 55 dollar king bedroom everything was as good as I could ask for
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location the staff was very friendly. Would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bare bones motel but clean! Water pressure was fantastic breakfast hot and very good!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Clean facilities and convenient rooms. Staff accommodated me and my family with an adjoining room
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little out dated and the king bed room was a little small, but overall it was a comfortable stay. Definitely, will stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was soooo friendly even printed my discount tickets to Dollywood for me!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and check in quick and easy.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and the place was clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. We just wanted a clean room for a overnight stop. It was just what we got. No complaints.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms were really nice, as well as clean. Beds are comfortable also. Awesome pricing as well. Staff was really nice also!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and the breakfast was good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff. Room was clean. Access was sketchy...open gate to pool from parking lot & key not needed to access hotel/rooms from pool area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice , clean and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great staff were very nice
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location good staffing just could clean the room a little better
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay there. Nice and easy checking in/out. No issues at all. Close to everything I needed to get to. Would totally come back and stay
Stayed 3 nights in May 2026