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Coco Ocean Resort & Spa

5.0 star property
Travelers find more than just a private beach at this tranquil coastal retreat where relaxation comes in many forms along the shoreline

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At Coco Ocean Resort & Spa, guests unwind in modern luxury under the sun. Enjoy free daily breakfast, four outdoor pools, and an indoor pool with cabanas and sun loungers. Three restaurants offer international cuisine with ocean views to enhance your dining experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
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Exterior
African Princess Beach Hotel
Serrekunda
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 138 reviews
The price is CA $177
CA $203 total
includes taxes & fees
Jun 19 - Jun 20
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Coco Ocean Resort & Spa have a pool?

Yes, this property has an indoor pool and 4 outdoor pools. Pool access is from 9 AM–7 PM.

Is Coco Ocean Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Coco Ocean Resort & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Coco Ocean Resort & Spa?

Check-out is at noon. Late check-out is available for EUR 50.00 (subject to availability).

Does Coco Ocean Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Coco Ocean Resort & Spa located?

Nestled on the beach, this Serrekunda hotel is within 1 mi (2 km) of Bijilo Beach and Bijilo Forest Park. Senegambia Beach and Kololi Beach are also within 3 mi (5 km).

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 17 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

Reviews

Verified

10/10 Excellent

YvonneA

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, lovely location & friendly, welcoming staff
Stayed 14 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

My stay at coco ocean

The hotel and grounds were very pleasant, although it’s always uncomfortable sitting outside due to the preponderance of mosquitoes. The food was average and the service average - with the exception of room service which was bad. I found the waiters surly and what was eventually brought to you was almost always different from that ordered ! Overall a lot more must be done with service delivery. A very expensive hotel. Value for money- average.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The suite was on the whole very lovely. However, the kitchen was very shabby with no washing up tools made available. There was no hot water for showers from when we arrived to half way through our second day. When the hot water situation was rectified, the shower had to be run for about 5 minutes to come through.
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
There was nothing that I really like or was impressed with, customer service was very bad, front desk staff wasn't welcoming at all neither do they thank you for staying their hotel. Very disappointing.
Stayed 8 nights in Feb 2020
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Hospitality is exceptional and very clean and tidy place
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Excellent hotel, relaxing and quiet, just what we wanted
Stayed 7 nights in Dec 2019
Verified

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien

Très bel hôtel. Belle plage. Rien à dire. Mais cher pour le pays avec sa monnaie en dalasi !!! Pas de tv chaîne française ; dommage
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

LuciusP.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richtig nettes Personal. Richtig, richtig nett. Alles ist sauber, obwohl richtig in den Tropen, wo es schon mal so schütten kann, dass das halbe Haus wegschwimmt. Restaurants alle famos, wenn auch etwas überpreist. Rezeption hilfreich und unkompliziert. Gerne wieder.
Stayed 14 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
schitterende lokatie aan zee, redelijke kamer met veel ruimte en vrij harde bedden en geen muggen net, zwembaden niet echt schoon. eten in restaurants was goed. en heel veel muggen in september.
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great, peaceful environment and facilities. The staff were attentive and helpful.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort

not quite 5 stars but wonderful spa

Lovely resort but not five stars. Showerhead was broken, amenities are a bit dated. Beach was very dirty, maybe the tide came in , but lots of debris and trash on the beach. I would stay again, because of the spa! Wonderful experience.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful. Poor wifi. No water in rooms
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay in The Gambia

This was my second stay and I am happy to recommend it. Comfortable resort and retreat. Pleasant breakfast, nice grounds falling down to the beach, and a couple of good dinner options if you’re not up to going along to the nearby strip on Senegambia. The wifi is not perfect but perfectly serviceable. Very good service.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was peaceful and quite.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the not too great WiFi., it was quite slow.
Stayed 7 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

So much promise but not quite there

The positives about Coco ocean was that we stayed at one of the Royal penthouse suites and there was a lot of space for my fiancee and I, also the service was good, everyone friendly and the room was cleaned properly every day. The cons are that the hotel is a bit dated and could do with a refurbished, also for the price we paid I expected better quality. Also food is ok for meat lovers but not Vegans or Vegetarian. Still it was a decent experience and the grounds are lovely.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly and pleasant staff. My room was airy, clean and spacious. Room cleaned without fail every morning.. fresh towels provided, bath robe and toiletries. Bed turned down in the evening. Only complaint the water was not hot I !had to shower in a different rooom! Breakfast was ok... not much of an option but still enjoyable. The grounds are beautiful and well kept. Witt the added bonus if the monkeys freely roaming around the courtyard. I dined out most of the time however the times I ate in the restaurant the food was well presented and tasted lovely. However over priced.. The gym was very disappointing... it wasn’t in use and make shift!.. pretty much a dump! A choice of two pools. The spa however was beautiful and tranquil. This is more of a couples hotel as there isn’t anything to do for the children. Overall enjoyed my stay .
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

Room6

Liked: Cleanliness, staff & service
The hotel is not your usual 5 star accommodation. It's in an old state. Very pretty, but very dated and not in a good state.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Canadian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Elegant. Best hotel bar none in The Gambia.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

John

Liked: Staff & service, room comfort
A very nice coastal site on wild Atlantic beaxh
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant with nice pool and beach area

The hotel is comfortable. The service is excellent. The atmosphere, beach and pool area, and facilities overall are very relaxed, casual, and enjoyable. The restaurants are good - not great, but more than adequate.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

philippe

Liked: Staff & service
Disliked: Cleanliness

Cinq étoiles...et moins!!!

Draps tachés ..vue aucune...cintres et rangements absents,téléphone défectueux ...l environnement en échange était fabuleux et personnel très attentionné ... À fuir le délégué de tour opérateur TUY ...un appelé Olivier
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un oasis perfecto

He disfrutado mucho de mi estancia en este hotel. El entorno es maravilloso, hay muchas plantas en el hotel y en los espacios libres, estaba rodeado por maravillosas palmeras, playa y mar. Hay muchos espacios para acomodarse al aire libre, al lado de la piscina, en el jardín... En el restaurante había música en vivo que me ha gustado mucho. La comida muy rica y variada. La habitación muy limpia y acogedora. El personal era muy agradable. Puedo recomendar este hotel vivamente.Lo único que podrían mejor es el wifi que es bastante regular, a veces va perfecto, a veces se va.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paraiso con palmeras

Estoy disfrutando mucho de mi estancia en este hotel. Todo está muy limpio y bonito, el servicio perfecto. Lo que más disfruto es de los jardines. Me siento a escribir y leer en las mesas debajo las palmeras y contemplo el mar. Un sitio ideal para descansar y disfrutar de la naturaleza, y esto en pleno invierno español!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tuntui että henkilökunnan kemioissa on jotain kitkaa. Palvelu oli hotellin tasoin nähden töykeää ja hidasta
Stayed 1 night in Dec 2018