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Hotel Sorrento

Photo gallery for Hotel Sorrento

Front of property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Classic Room,  2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Classic Room,  2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Hotel Sorrento

VIP Access

Hotel Sorrento

4.0 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
900 Madison St, Seattle, WA, 98104

Explore the area

  • Popular LocationWashington State Convention Center10 min walk
  • Popular LocationSeattle Waterfront14 min walk
  • Popular LocationPike Place Market16 min walk
  • AirportSeattle, WA (SEA-Seattle - Tacoma Intl.)19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Seattle

Hotel Sorrento is located in Downtown Seattle, a neighborhood in Seattle, and is near the airport and near a metro station. Frye Art Museum and Seattle Waterfront are cultural highlights, and some of the area's notable landmarks include Space Needle and Pike Place Market. Looking to enjoy an event or a game? See what's going on at Lumen Field or T-Mobile Park. Looking to get your feet wet? Kayaking, parasailing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.

What's nearby

  • Virginia Mason Medical Center - 2 min walk
  • Frye Art Museum - 3 min walk
  • Washington State Convention Center - 10 min walk
  • Seattle Waterfront - 14 min walk
  • Pike Place Market - 16 min walk

Getting around

  • University Street Station - 12 min walk
  • King Street Station - 19 min walk
  • Seattle-Tacoma International Airport (SEA) - 19 min drive

Restaurants

  • Kanpai Sushi & Wine Bar - 3 min walk
  • Primo Pizza Parlor - 4 min walk
  • Tango Restaurant & Lounge - 8 min walk
  • Vovito - 8 min walk
  • Rumba - 8 min walk

About this property

Hotel Sorrento

4-star historic hotel near Seattle Cruise Ship Terminal 91
Seattle Waterfront and Lumen Field are located near Hotel Sorrento, which provides a garden, a hair salon, and dry cleaning/laundry services. In addition to a fireplace in the lobby and 2 bars, guests can connect to free wired Internet.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Tour/ticket assistance, smoke-free premises, and a computer station
  • Luggage storage, a front desk safe, and wedding services
  • Guest reviews say good things about the central location and helpful staff
Room features
All 76 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guests reviews give good marks for the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee weekdays 10:00 AM–1:00 PM: USD 12-25 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Stella.
  • Fireside Room

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1800 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 21.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Sorrento
Sorrento Hotel
Sorrento Hotel Seattle
Sorrento Seattle
Hotel Sorrento Seattle
Sorrento
Hotel Sorrento Hotel
Hotel Sorrento Seattle
Hotel Sorrento Hotel Seattle

Frequently asked questions

Is Hotel Sorrento pet-friendly?

Yes, Hotel Sorrento allows pets (limit 2 per room).

How much does it cost to stay at Hotel Sorrento?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hotel Sorrento on Nov 30, 2022 start from CA $187.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sorrento?

Valet parking is available for USD 50 per night.

What time is check-in at Hotel Sorrento?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hotel Sorrento?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sorrento located?

Located in Downtown Seattle, this historic hotel is within a 5-minute walk of Virginia Mason Medical Center and Frye Art Museum. Harborview Medical Center and Swedish Medical Center are also within 10 minutes. University Street Station is 12 minutes by foot and Pioneer Square Station is 14 minutes.

Can I cancel my reservation for free at Hotel Sorrento and receive a full refund?

Yes, Hotel Sorrento offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sorrento cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 619 out of 1000 reviews" "
" "5 - Excellent 62%
Rating 4 - Good. 247 out of 1000 reviews" "
" "4 - Good 25%
Rating 3 - Okay. 83 out of 1000 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 34 out of 1000 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 17 out of 1000 reviews" "
" "1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Miriam
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff all very approachable & helpful.
Stayed 1 night in Nov 2022

5/5 Excellent

Tara
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an amazing landmark that I hope stays forever. But the transition from the bedroom to the bathroom had exposed staples.

5/5 Excellent

Lauren
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They keep this place clean, with all of the old world charms. Staff was fine, kind of aloof but not cold

5/5 Excellent

Pamela
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by the person at valet especially. The front desk person was very efficient and kind. When he found out I was there for a medical procedure, he gave a discounted parking rate and made sure I knew it was good for the whole day so I didn’t have to rush,
Stayed 1 night in Oct 2022

5/5 Excellent

Kelley
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historical hotel with character and modern comforts. The rooms were appointed nicely, beds, pillows, linens all good quality and maintained. Wi-Fi was very good. Staff was very friendly and helpful. Very nice restaurant Stella and bar with good food, if a little pricey. I would definitely stay again.
Stayed 4 nights in Oct 2022

3/5 Okay

gordon
Liked: Staff & service
The bar and restaurant were amazing ! Coffee in room was so good. You’re very close to everything and quite walkable. That being said the property really needs major gut and remodel it’s no longer possible to survive with mere patch job
Stayed 3 nights in Oct 2022

3/5 Okay

YI DAN
Travelled with family
Liked: Cleanliness
Free airport shuttle was wonderful.
Stayed 3 nights in Sep 2022

3/5 Okay

Robert
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quint hotel. Old rooms. Small sink area. No breakfast option in hotel. Not a great location and overpriced for what it offered.
Stayed 3 nights in Sep 2022

5/5 Excellent

Edward
Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Hotel needs to purchase a few more luggage carts.
Stayed 2 nights in Sep 2022

5/5 Excellent

Anna
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay in Hotel Sorrento feels like a stay in one of Seattle’s classic historic landmarks. Stella was delicious, and the hotel staff were exceptional.