Hotel Grad

4.0 star property

Choose dates to view prices

At Hotel Grad, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski privileges, and ski passes. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 10 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Grad pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grad?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Grad on May 26, 2026 start from CA $168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Grad?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Grad?

Check-out is at 11:00 AM.

Does Hotel Grad provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per vehicle applies.

Where is Hotel Grad located?

Conveniently located near the ski slopes, this Novi Grad Sarajevo hotel is within 2 mi (3 km) of Bosmal City Center and Vrelo Bosne Park and close to winter sports such as cross-country skiing. Grbavica Stadium and Jewish Museum of Bosnia and Herzegovina are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

7.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 67 out of 106 reviews
Rating 8 - Good. 32 out of 106 reviews
Rating 6 - Okay. 3 out of 106 reviews
Rating 4 - Poor. 1 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

Reviews

Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value & nice stay

Good location, staff very helpful
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nermin

Nice area and very friendly people
Stayed 1 night in Nov 2023
Verified

8/10 Good

Zoyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, location a bit far from the center
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mehdi

Great location. Clean. Quiet.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful reception staff. Room and bathroom large and comfortebole. Breakfast good and varius. The location of hotel is far from the hold part of the city but the bus stop is very close as the bus stop to arrive near the airport.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Snjezana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Sarajevo!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nadira

Adisa was amazing very nice place to stay in Sarajevo .
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

TANER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay one night poor breakfast only
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Atef

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating. Right outside of the hotel there was an option to take the bus into town, to avoid trying to find parking and it was great. Their included parking was easy and safe.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Flordeliza

Liked: Cleanliness, staff & service, property conditions & facilities
Our 4-night stay at Hotel Grad was an excellent experience. Very good breakfast. The room was always clean. All the staff are very helpful and very friendly. We couldn't ask for more.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Britney

Disliked: Amenities, property conditions & facilities
The worst hotel that I've booked this far in Sarajevo! The room is facing the road! The bed is uncomfortable, the pillows are horrible, most of the tv channels don't work , there is a crack in the bathroom mirror AND THERE IS NO SOAP IN THE SHOWER DISPENSER!!!
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Shazad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the first night we checked in... i found ants crawling in the room. I asked the hotel staff at reception for a different room and we were told the hotel is fully booked and they could not move us in to a different room. They offered an alternative solution which was to check out from the hotel room and the time was 12am when they told me this and they told me to find a new hotel. The breakfast was terrible not enough selection and the parking is also a headache as there are not enough spaces to accommodate for cars.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Adel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First, pros. The room was large (one queen bed and 2 singles, in a 2 rooms suite). It was very clean, modern, the bathroom was very nice. Location was good, midway between the city center and the airport. Cons, once we got into the room, we discovered that the AC was working only in one room. When trying to open a window to let some air in, it fell on our head. Thank God no one was seriously hurt. Very dangerous situation. Spoke to the receptionist, she came immediately and said that the AC was not working because the window is not properly closed. She tried to see what is wrong with the windows and had another one fall on top of her head. Eventually she could not properly close windows (because they were broken) and could not make the AC work because the windows were not completely shut. No resolution as they were supposedly fully booked. Parking is very limited. No cafe/restaurant on site (or it was not open that day). We didn’t try breakfast because we had an early flight. Over all definitely not worth the price of over 250km, there are much better options near by. We stayed at Ibis Styles previous and had a much better experience for half price.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

çok iyi

çok nazik ve misafir mutluluğu için çalışan bir tesis olarak izledik.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gamze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok beğendim

Calisanlar mükemmel oda çok temiz ve güzel.Kahvaltisi temizdi.Kahvesi mükemmel.Resepsiyonda çalışanlar çok ilgiliydi.tesekkurler.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel ama kahvaltı çok zayıf
Stayed 2 nights in Jun 2024
Verified

8/10 Good

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scusate ma se non è possibile inserire note sul parcheggio "inesistente" le recensioni degli utenti le decidete Voi!!!!!!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr sauber und sehr schön . Es ist sehr empfehlenswert.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ismeta

Liked: Cleanliness, staff & service, property conditions & facilities
Ist von der Innenstadt etwas entfernt, für mich passend, weil ich die Ruhe genießen konnte. Mondern eingerichtet. Sehr freundliches Personal.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very friendly staff.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En Bosnia Sarajevo , un gran país

Excelente , limpia , buen servicio y buena ubicación
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean, the staff is amazing… Excellent overall.. Def coming back
Stayed 3 nights in Jun 2022