Title: Charlie Itaim - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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Entire apartment

# Charlie Itaim

## Photo gallery for Charlie Itaim

![Property amenity - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/df8f12cf.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Porch - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/8ff35e1a.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Indoor pool - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/1d45c2ec.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Property amenity - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/9c90cf78.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Property entrance - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/392a604d.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Location
- Prices
- Amenities
- Policies

 Charlie Itaim provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi. 

## Reviews

8.2

Very good

## Popular amenities

- Pool
- Kitchen
- Parking included
- Free WiFi
- Air conditioning
- Laundry

## Room options

### Check availability for these dates

Tonight

[Apr. 2 - Apr. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Apr. 3 - Apr. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 2 of 2 rooms

### View all photos for Standard Studio, 1 Double Bed

![Standard Studio, 1 Double Bed](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/13339f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Studio, 1 Double Bed

- 431 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed

### View all photos for Standard Studio, 2 Twin Beds

![Standard Studio, 2 Single Beds | Bathroom](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/14030ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Studio, 2 Twin Beds

- 431 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds

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## About the area

Itaim Bibi, a neighborhood in São Paulo, is home to Charlie Itaim. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Allianz Parque or Morumbi Stadium. [Visit our São Paulo travel guide](https://www.expedia.ca/Sao-Paulo.dx3074)

[View more Apartments in Sao Paulo](https://www.expedia.ca/Sao-Paulo-Apartments.d180023-aaApartments.Travel-Guide-Accommodation)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.59398%2C-46.67467&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=upb2Xb8kjV5H69zzqle6dh-v2BM=)

R. João Cachoeira,1577, São Paulo, SP, 04535-015

### What's nearby

- ![Aerial Shot of Avenue Brigadeiro Faria Lima, Sao Paulo, Brazil](https://images.trvl-media.com/place/808650379206160384/24f8cb55-b4e4-48a9-afd4-62db63c5c5df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Brigadeiro Faria Lima Avenue  
8 min walk \- 0.7 km
- ![Aerial view of Ibirapuera in Sao Paulo, Brazil](https://images.trvl-media.com/place/507600/29a11d1a-b63a-4d4b-ad20-43b1ca17d3e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Ibirapuera Park  
13 min walk \- 1.1 km
- Hospital e Maternidade São Luiz Unidade Itaim  
6 min walk \- 0.6 km
- Hospital Vila Nova Star  
8 min walk \- 0.7 km
- Shopping Vila Olimpia  
15 min walk \- 1.3 km

### Getting around

- Sao Paulo Olympic Village Station  
3 min drive
- Moema Station  
4 min drive
- São Paulo (CGH-Congonhas)  
14 min drive

### Restaurants

- Corrientes 348  
3 min walk
- Styllos Panificadora  
3 min walk
- Yorokobi Sushi  
2 min walk
- Hi Pin Shan  
3 min walk
- Brodo Rosticceria  
2 min walk

## About this property

### Charlie Itaim

This smoke-free apartment building features an indoor pool, a fitness center, and laundry facilities. Self parking is free. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, an espresso maker, and free bottled water are among the other amenities available to guests. 

Charlie Itaim offers 20 air-conditioned accommodations with espresso makers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. 

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. 

Recreational amenities at the apartment include an indoor pool and a fitness center. 

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includes taxes & fees

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## Property amenities

### Pool/Spa

- Indoor pool

### Internet

- Available in the apartment: Free WiFi

### Parking and transportation

- Free self parking on site

### Kitchen

- Coffee/tea maker
- Cookware, dishware, and utensils
- Espresso maker
- Full-sized refrigerator/freezer
- Microwave
- Stovetop

### Bedrooms

- Bedsheets provided
- Hypo-allergenic bedding

### Bathroom

- 1 private bathroom
- Bathtub or shower
- Shower
- Towels provided

### Entertainment

- 40-inch LCD TV with digital channels

### Laundry

- Laundry facilities

### Comfort

- Air conditioning

### Pets

- Service animals only (pets not allowed)

### Suitability/Accessibility

- Elevator
- Smoking not allowed

### Services and conveniences

- Free bottled water

### Things to do

- Gym

### Safety features

- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

### General

- 20 units

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Minimum check-in age: 18 

### Check-out

Check-out before 11:00 AM

### Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are recommended to download the property's whatsapp mobile app before check-in

Information provided by the property may be translated using automated translation tools

### Access methods

Access code, private entrance

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

### We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. 

### Property is also known as

Charlie in Itaim

Charlie Itaim Apartment

Charlie Itaim São Paulo

Charlie Itaim Apartment São Paulo

## Frequently asked questions

### Does Charlie Itaim have a pool?

### How much does it cost to stay at Charlie Itaim?

### Is Charlie Itaim pet-friendly?

### How much is parking?

### What time is check-in at Charlie Itaim?

### What time is check-out at Charlie Itaim?

### Where is Charlie Itaim located?

## Have a question?

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## Reviews

## Charlie Itaim Reviews

8.2

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.2

Cleanliness

### 7.6

Amenities

### 7.6

Property conditions & facilities

10 - Excellent

188

8 - Good

66

6 - Okay

46

4 - Poor

21

2 - Terrible

32

## Reviews

Verified

### 8/10 Good

#### Jose

Feb 27, 2025

Liked: Room comfort, communication

#### Good cost benefit 

Communication was ok, WhatsApp always replied. Garage door in&out done with msg on WhatsApp to open the gate. Location is perfect, cleaning could be better. Few issues with maintenance like water drain on the sink ( almost clogged) and water to fill the toilet bowl ( low pressure ). Nice facilities on the building. Overall I would recommend and would stay again in the future.

##### Jose

Stayed 6 nights in Feb 2025

Verified

### 2/10 Terrible

#### Sergio

Nov 7, 2025

Liked: Cleanliness, amenities

Disliked: Communication

Service sucks

##### Sergio

Stayed 2 nights in Nov 2025

Verified

### 2/10 Terrible

#### Fausto

Nov 23, 2025

Disliked: Cleanliness, room comfort, communication

Charlie Itaim always has the worst service out of all of Itaim. They only speak with you through WhatsApp and their attendants are rude and have no idea of what they are doing 

##### Fausto

Stayed 5 nights in Nov 2025

Verified

### 10/10 Excellent

#### Federico

Dec 22, 2024

Liked: Cleanliness, property conditions & facilities, communication

All was great 

##### Federico

Stayed 3 nights in Oct 2024

Verified

### 10/10 Excellent

#### Qin Hua

May 15, 2024

Liked: Cleanliness, property conditions & facilities, communication

Very nice

##### Qin Hua

Stayed 20 nights in Apr 2024

Verified

### 10/10 Excellent

#### Qin Hua

May 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice 

##### Qin Hua

Stayed 12 nights in Apr 2024

Verified

### 2/10 Terrible

#### Verified traveller

May 19, 2024

Disliked: Communication

#### Very difficult check in

Decent place but terrible communication No front desk and very difficult and frustrating check in process

##### Verified traveller

Stayed 5 nights in May 2024

Verified

### 4/10 Poor

#### Simon

May 8, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead.

##### Simon

Stayed 16 nights in Apr 2025

Verified

### 2/10 Terrible

#### Maria

Jan 18, 2024

Disliked: Property conditions & facilities, communication

DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here! 

##### Maria

Stayed 5 nights in Jan 2024

Verified

### 4/10 Poor

#### Rafael

Nov 11, 2024

Liked: Cleanliness, room comfort

Disliked: Communication

#### Automated horro 

Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company 

##### Rafael

Stayed 3 nights in Nov 2024

Verified

### 4/10 Poor

#### B

Jul 18, 2025

Disliked: Cleanliness, room comfort, communication

#### Dirty and not well maintained.

We received no information for Check-in. The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night. Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached). The toilet seat was broken. For something in the area of Itaim Bibi, it’s sure disappointing and not worth what they charge. There wasn’t even a bottle of water in the fridge.

![Dirty curtains.](https://a.travel-assets.com/ugc/hotel-reviews/49f90a81-bef8-46b6-ba27-cb476987aa7e-1752877142411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![Dirty walls ](https://a.travel-assets.com/ugc/hotel-reviews/2e2d2703-232d-4bbe-87b9-ac259d01d452-1752877152935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![Dirty furniture](https://a.travel-assets.com/ugc/hotel-reviews/bfe15a83-4976-488d-bdd5-d6a94a059621-1752877183053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/9b8467a8-8e88-4ba7-8ee5-7eec00f1cc45-1752877211997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### B

Stayed 1 night in Jul 2025

Verified

### 2/10 Terrible

#### Maria

Feb 2, 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!! 

##### Maria

Stayed 15 nights in Jan 2024

Verified

### 4/10 Poor

#### Fausto

May 2, 2025

Disliked: Room comfort, communication

#### Stay well away 

Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down. This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced. My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room. The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service. I will find a different accommodation for my next SP trip. 

##### Fausto

Stayed 5 nights in Apr 2025

Verified

### 4/10 Poor

#### Carolina

Feb 18, 2023

Liked: Cleanliness, room comfort

Disliked: Communication

#### Frustrating if you need any help

The place is pretty nice. I normally don't care about customer service BUT in their customer service is terrible. It's mostly a chat bot over WhatsApp. Hopefully, eventually a person answers and often isn't very helpful either. One of the problems was that my internet didn't work the whole time I was there (5 days). And I wasted quite a bit of time trying to talk with customer service to try to get help to get it fixed.

##### Carolina

Stayed 5 nights in Feb 2023

Verified

### 2/10 Terrible

#### Fausto

May 1, 2023

Disliked: Cleanliness, room comfort, communication

#### Try somewhere else in flats, or even an Hotel

I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better. Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages. They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time. Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken. I hope someone quickly makes a competitor to Charlie so I can stay somewhere else. 

##### Fausto

Stayed 4 nights in Apr 2023

Verified

### 2/10 Terrible

#### Fausto

May 12, 2023

Disliked: Room comfort, communication

#### We need more flats in Itaim Bibi not by Charlie

These flats used to be managed by a different company and were wonderful in the past. Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems. My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room! In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain). So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved. I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time? God... dreadful... 

##### Fausto

Stayed 1 night in May 2023

Verified

### 4/10 Poor

#### Regina

Apr 2, 2026

Liked: Check-in

Disliked: Cleanliness

The apartments need a maintenance everything it’s poor condition furniture , faucets are damaged, my first 3 days was all about fixing something even the toilet flush valve was broken. The location fantastic but I’m not going back there.

##### Regina

Stayed 7 nights in Mar 2026

Verified

### 8/10 Good

#### CHRISTIANE

Dec 8, 2025

Liked: Communication

O colchão precisa ser trocado urgente, de um lado tem um buraco que a pessoa afunda, muito desconfortável, sai de lá com dor nas costas. E o ar refrigerado precisa de manutenção, pingando e dando estalos a noite toda. Se acertar estes 2 pontos tá otimo, pois o local é muito bom, portaria funciona bem.

##### CHRISTIANE

Stayed 3 nights in Dec 2025

Verified

### 8/10 Good

#### Mathaus

Dec 7, 2025

Liked: Cleanliness, communication

Faltou itens que ajudariam como torradeira, mais sacos de lixo e água na geladeira. De resto, excelente.

##### Mathaus

Stayed 3 nights in Dec 2025

Verified

### 10/10 Excellent

#### Leandro

Dec 4, 2025

Liked: Amenities, communication

Ótimo espaço 

##### Leandro

Stayed 5 nights in Nov 2025

Verified

### 10/10 Excellent

#### JOAO

Dec 3, 2025

Liked: Cleanliness, room comfort, communication

ótimo apartamento, super bem localizado. excelente para viagens a trabalho.

##### JOAO

Stayed 2 nights in Nov 2025

Verified

### 2/10 Terrible

#### marcus

Dec 3, 2025

Liked: Communication

Disliked: Cleanliness, amenities

Único ponto positivo é a localização. As fotos não condizem com os apartamentos, por elas, você espera um lugar relativamente novo, bem cuidado e limpo.. Mas a realidade é que os apartamentos estão extremamente mal cuidados!! Fiquei em dois, pois o primeiro tinha um ar que vazava, parede meio preta de infiltração e manchas no chão; já no segundo a fechadura não funcionava direito, e eu tinha que digitar a senha umas 4 vezes até conseguir entrar. Por fim, a cama também é confortável. 

![](https://a.travel-assets.com/ugc/hotel-reviews/652147e7-a72b-4683-a265-722fe84fcf6b-1764755684262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/2b344a93-9442-47ec-ab14-1edc9bf45def-1764755684053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/4cbee607-07b9-4d7a-873b-7c552bd38bf7-1764755684340.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![Isso era uma mancha que não saia, não fui eu que fiz.](https://a.travel-assets.com/ugc/hotel-reviews/d3a54ed3-cfdf-49c0-8e35-e95358b485a7-1764755684358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### marcus

Stayed 4 nights in Nov 2025

Verified

### 6/10 Okay

#### Marcelo

Nov 28, 2025

Liked: Room comfort

Disliked: Cleanliness

Apartamento precisa de reforma, está bem desgastado, principalmente o banheiro e móveis.

##### Marcelo

Stayed 5 nights in Nov 2025

Verified

### 6/10 Okay

#### Dario

Nov 12, 2025

Liked: Cleanliness, communication

Precisei ser trocado de apartamento, uma vez que o primeiro estava sem o controle do ar condicionado e armário quebrado. Segundo apartamento em excelentes condições.

##### Dario

Stayed 1 night in Nov 2025

Verified

### 8/10 Good

#### VICENTE

Oct 26, 2025

Liked: Room comfort

Disliked: Communication

Excelente opção de estadia. Quarto muito amplo e confortável. Banheiro muito bom, também. Disponibilidade de água potável. Localização excepcional bem Central no itaim. As toalhas poderiam ser maiores e de melhor qualidade. Não tinha secador de cabelo. É disponibilizado no sistema de café da manhã por R$40 no térreo, que atende bem as expectativas. Recomendo. 

##### VICENTE

Stayed 4 nights in Oct 2025