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Monte Serrat Hotel

3.0 star property
Monte Serrat Hotel delivers city center relaxation alongside playful excitement with spa tubs for unwinding and an arcade for urban adventure

Choose dates to view prices

Travelers find Monte Serrat Hotel in the city center, with a hearty breakfast buffet each day. The on-site restaurant serves satisfying meals, and two spa tubs offer relaxation after exploring. The hotel's arcade/game room adds fun to the urban stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Room Standard

  • 150 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Standard

  • 193 sq ft
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Quadruple Room Standard

  • 226 sq ft
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Room Superior

  • 215 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Superior

  • 236 sq ft
  • Sleeps 4
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About the area

Located in Santos, Monte Serrat Hotel is in the city center. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Pelé Museum and Santos Municipal Orchid Garden are also worth visiting. Visit our Santos travel guide
Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • XV de Novembro Street
    8 min walk - 0.7 km
  • Santos Historical Streetcar
    10 min walk - 0.8 km
  • Museum of Coffee
    11 min walk - 1.0 km
  • Cafe Museum
    11 min walk - 1.0 km
  • Monte Serrat
    15 min walk - 1.0 km

Getting around

  • Pinheiro Machado Station
    5 min drive
  • São Paulo (CGH-Congonhas)
    70 min drive

Restaurants

  • Paquito O Restaurante
    4 min walk
  • Tokyo Restaurante
    8 min walk
  • Academia Do Barista
    9 min walk
  • Casa Do Cafezinho
    7 min walk
  • Puro Néctar
    6 min walk

About this property

Monte Serrat Hotel

Hotel near Santos Harbor
Take advantage of a free breakfast buffet, an arcade/game room, and laundry facilities at Monte Serrat Hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • Free self parking
  • A porter/bellhop, laundry services, and luggage storage
  • Multilingual staff, a front-desk safe, and meeting rooms
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

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ibis budget Santos Gonzaga
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8.4 out of 10, Very good, 1,004 reviews
The price is CA $61
CA $62 total
includes taxes & fees
Apr 1 - Apr 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Is Monte Serrat Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Monte Serrat Hotel?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Monte Serrat Hotel on Apr 1, 2026 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Monte Serrat Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Monte Serrat Hotel?

Check-out is at noon.

Where is Monte Serrat Hotel located?

Located in the heart of Santos, this hotel is within a 10-minute walk of Coliseu Theater and Saturnino de Brito Palace. House of the Train Bellco and XV de Novembro Street are also within 15 minutes. Conselheiro Nébias Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Monte Serrat Hotel Reviews

8.0

Very good

7.8

Cleanliness

5.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 192 out of 500 reviews
Rating 8 - Good. 155 out of 500 reviews
Rating 6 - Okay. 95 out of 500 reviews
Rating 4 - Poor. 30 out of 500 reviews
Rating 2 - Terrible. 28 out of 500 reviews

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

6/10 Okay

Akira

With breakfast
Stayed 3 nights in Oct 2023

6/10 Okay

Kuya

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

8/10 Good

JOÃO MESSIAS

Liked: Staff & service
Dentro do esperado para o custo/beneficio.
Stayed 1 night in Nov 2025

10/10 Excellent

Luiz Claudio

Liked: Cleanliness, staff & service, amenities
Hotel mais antigo, próximo ao terminal de embarque de Passageiros do Porto. Quarto muito grande, tudo bem limpo e funcionando bem. Restaurante disponível e bom café da manhã
Stayed 1 night in Nov 2025

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim
Stayed 1 night in Nov 2025

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Hotel básico. Para 2 pernoites atende. Bom café da manhã e restaurante para almoço e jantar com boas opções. Localização do Hotel é boa, inclusive foi o motivo de escolha. Cama com colchão velho (já deveria ser substituído). Wi-fi no sexto andar muito ruim.
Stayed 2 nights in Oct 2025

6/10 Okay

Amauri

Liked: Staff & service, room comfort
O hotel tem um bom café da manhã e estacionamento incluídos no valor da diária.
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2025

6/10 Okay

Sergio Spin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã boa qualidade.
Stayed 1 night in Oct 2025

4/10 Poor

Alessandra

Disliked: Staff & service, property conditions & facilities
Café da manhã sem água, também não queriam encher a minha garrafa, muitas baratas no local. Mas de modo geral, atendimento e alimentação ok
Stayed 2 nights in Oct 2025

6/10 Okay

Luiz C da

Liked: Cleanliness, staff & service
Quarto com lâmpadas queimadas. Banheiro sem blindex. Academia com 3 equipamentos. Geladeira não tinha água.
Stayed 2 nights in Oct 2025

8/10 Good

Rita de Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo ótimo porém tivemos que tomar banho gelado liguei na recepção 2 x e o atendente falou que era só deixar aberto que esquentava não deu importância nenhuma prós seus clientes, e senhora que fica na recepção do refeitório fica contando os minutos para retirar o café da manhã chega a ser constrangedor, deveriam rever . Resumindo para evitar constrangimento tomamos banho gelado. Aí eu não volto mais e nem indico pra ninguém
Stayed 1 night in Sep 2025

10/10 Excellent

JOSE ROBERTO GONZAGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, custo/ benefício
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Stayed 3 nights in Jun 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma noite apenas com ótimo atendimento.
Stayed 1 night in Jun 2025

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa cafe manha razoavel e jantar também.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável
Stayed 1 night in Jun 2025

6/10 Okay

ALEKSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barulhos

Barulho nos corredores
Stayed 1 night in Jun 2025

8/10 Good

SUELEN

Liked: Cleanliness

Custo/beneficio

Quartos e roupas de cama limpos, porém, cheirava mofo, o que me incomodou um pouco. Café da manhã simples, mas agradável. Para descansar de uma viagem, um bom custo/beneficio.
Stayed 1 night in Feb 2025

6/10 Okay

ALEKSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BARULHO INTENSO

Infelizmente o barulho das camareiras batendo as portas, conversas altas, etc. Se um hospode tem objetivos de descansar nao consegue.
Stayed 1 night in May 2025

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom cafe da manha atendimento conforto indico Muito bom
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepção

Não gostei da limpeza (até barata tinha no meu quarto) mobiliario velho, banheiro com vazamento da água do box. Não recomendo. Prestadores de serviços fracos e não atenderam nossas solicitacoes. Péssimas instalacoes. NUNCA MAIS.
Stayed 2 nights in Mar 2025