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Reviews

4.5/5 Wonderful
253 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Parque Arauco Mall
    7 min walk
  • Popular Location
    KidZania Santiago
    16 min walk
  • Popular Location
    Clinica Alemana
    3 min drive
  • Airport
    Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Chilean/European Club Lounge Access Room 1 King or 1 Queen Bed

    Room Amenities

    • Sleeps 3
    More details
  • Chilean/European Room 1 King or 1 Queen

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 Queen Bed, View

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite Club Level 1 King

    Room Amenities

    • Sleeps 3
    More details
  • Governors Club Level Large Suite Room Loft 1 King

    Room Amenities

    • Sleeps 3
    More details
  • Presidential Suite Club Level 1 King

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details

About this area

Santiago

Located in Santiago, Renaissance Santiago Hotel is in a walkable area with good shopping. The area's natural beauty can be seen at Cajon del Maipo and O'Higgins Park, while Nescafé Theater of The Arts and La Chascona are cultural highlights. KidZania Santiago and Chilean National Zoo are also worth visiting.

Popular Location

What's nearby

  • Parque Arauco Mall - 7 min walk
  • KidZania Santiago - 16 min walk
  • Clinica Alemana - 3 min drive
  • Costanera Center - 3 min drive
  • Sculpture Park - 4 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Santiago Central Station - 17 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • Where to eat
  • Catae Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner. Reservations required.

About this property

Renaissance Santiago Hotel

4.5-star luxury hotel near Parque Arauco Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 181 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Complimentary wireless Internet access and iPod docking stations are standard, as are LCD TVs with digital channels.
Renaissance Santiago Hotel offers 181 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (CLP 7000 per day)
Available in some public areas: Free WiFi, Wired Internet (CLP 7000 per day)

Parking and public transport

Self parking: CLP 8500 per day
Electric car charging station
Return airport shuttle (surcharge)

Food and drink

Breakfast available for a fee: CLP 23 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Bike hire
Outdoor pool
Spa services
Hot tub

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Meeting rooms
Conference space (2916 square feet)

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

digital channels
iPod dock
LCD TV
pay films
premium channels

Food and drink

Coffee/tea maker
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 60.0 per night.

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CLP 23 per person (approximately)
  • Fee for in-room wired Internet: CLP 7000 per day (rates may vary)
  • Fee for wired Internet in public areas: CLP 7000 per day (rates may vary)
  • Self-parking fee: CLP 8500 per day
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
4.5

Wonderful

5 - Excellent
163
4 - Good
64
3 - Okay
18
2 - Mediocre
6
1 - Poor
2
4.6
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked everything at this program Highly recommended

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient for two day stopover on return home to Aust.

Stayed 3 nights in Dec. 2019

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Hotels official website showed swimming pool is open from 1 Oct onwards but was closed until december for maintenance.

Stayed 2 nights in Nov. 2019

1/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Do not booked an executive room

Stayed 1 night in Oct. 2019

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

Most disappointing Executive level ever

Very disappointing club room, do not.pay extra for it, it’s not worth it. They promote happy hour / cocktail every evening for two hours and it includes one drink (beer or wine). A total joke

Stayed 1 night in Oct. 2019

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