Title: Hotel Railef - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Railef

Travelers can focus on exploring while the hotel team handles all the details, from efficient check-in to smooth departure arrangements

## Photo gallery for Hotel Railef

![Lobby - Hotel Railef (Santiago)](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/7cdea1df.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Interior - Hotel Railef (Santiago)](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/62d14beb.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Double Room, 1 Double Bed - Hotel Railef (Santiago)](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/c6a198b7.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Free daily continental breakfast - Hotel Railef (Santiago)](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/d83f2b4b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Hotel Railef (Santiago)](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/d55caf86.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Railef sits in the heart of Estación Central, where guests enjoy continental breakfast and dry cleaning services. The 24-hour front desk team provides tour assistance and luggage storage, while WiFi keeps everyone connected throughout their stay.

## Reviews

5.8

## Popular amenities

- Breakfast included
- Free WiFi
- Air conditioning
- Parking available
- Laundry
- Room service

## Check prices for these days

[Tonight

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[Tomorrow

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[This weekend

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[Next weekend

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## Room options

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

### View all photos for Double Room, 1 Double Bed

![Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/c6a198b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room, 1 Double Bed

- 161 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Twin Room, 2 Twin Beds

![Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/8f10b1e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room, 2 Twin Beds

- 161 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Triple Room

![Triple Room](https://images.trvl-media.com/lodging/13000000/12750000/12743300/12743236/81e6bea1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Triple Room

- 183 sq ft
- Sleeps 3
- 1 Double Bed

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![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2680000/2674300/2674257/eea2792a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium)

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## About the area

Located in Estación Central, a neighborhood in Santiago, Hotel Railef is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.45196%2C-70.68329&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p8w280CJuWyiYP8GD7Z5dD5BPso=)

Avenida Bernardo O Higgins, 3493, Santiago, Región Metropolitana, 9160000

### What's nearby

- ![University of Santiago-Chile](https://images.trvl-media.com/place/6071699/0f6e7a36-884f-428f-9d3a-fed4b65b1383.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
University of Santiago-Chile  
1 min walk \- 0.2 km
- ![Parque Quinta Normal](https://images.trvl-media.com/place/6072119/651bb4a4-e8b1-401b-9658-2bdc32d781a3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Parque Quinta Normal  
12 min walk \- 1.0 km
- ![National Museum of Natural History](https://images.trvl-media.com/place/6072119/45e97b05-c7cf-4049-b1f6-4d797cb2b261.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
National Museum of Natural History  
16 min walk \- 1.4 km
- ![Museum of Memory and Human Rights](https://images.trvl-media.com/place/6237463/2ab55a73-e8bc-4f2d-be7d-59a6eeed105f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Museum of Memory and Human Rights  
18 min walk \- 1.5 km
- O'Higgins Park  
5 min drive \- 2.6 km

### Getting around

- Santiago University Station  
4 min walk
- Santiago Central Station  
6 min walk
- Santiago Intl. Airport (SCL)  
19 min drive

### Restaurants

- Wendys  
5 min walk
- Dominó Plaza Alameda  
4 min walk
- Wendy's  
3 min walk
- Bufalo Beef  
4 min walk
- Fritz  
4 min walk

## About this property

### Hotel Railef

Hotel located in Estación Central

 Hotel Railef provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi. 

Additional perks include:

- Self parking (surcharge), tour/ticket assistance, and a 24-hour front desk
- Luggage storage and a front-desk safe

Room features

All guestrooms at Hotel Railef boast comforts such as air conditioning, as well as amenities like free WiFi and safes. 

Other amenities include: 

- Bathrooms with showers
- 32-inch LCD TVs with cable channels

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Self parking on site (USD 8 per night)

### Food and drink

- Free continental breakfast available daily 6:00 AM to 9:00 AM

### Family friendly

- Laundry facilities

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Low-height counter and sink
- Upper floors accessible by stairs only
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Private bathroom
- Shower
- Towels provided

### Entertainment

- 32-inch LCD TV with cable channels

### Food and drink

- Room service

### More

- Air conditioning
- Safe

## Policies

### Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18 

### Check-out

Check-out before 10:30 AM

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Sunday: 
- Bar/lounge
- Children's pool
- Dining venue(s)
- Fitness facility
- Full-service spa
- Health club
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Sauna
- Hot tub

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property. 

### Optional extras

- Self parking fee: USD 8.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

### We should mention

This property does not have elevators

### Property is also known as

Hotel Railef Santiago

Hotel Railef

Railef Santiago

Railef

Hotel Railef Hotel

Hotel Railef Santiago

Hotel Railef Hotel Santiago

## Frequently asked questions

### Is Hotel Railef pet-friendly?

### How much is parking?

### What time is check-in at Hotel Railef?

### What time is check-out at Hotel Railef?

### Where is Hotel Railef located?

### Can I cancel my reservation for free and receive a full refund?

## Have a question?

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## Reviews

## Hotel Railef Reviews

5.8

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 6.4

Cleanliness

### 5.2

Location

### 5.8

Staff & service

### 5.8

Property conditions & facilities

10 - Excellent

7

8 - Good

5

6 - Okay

8

4 - Poor

7

2 - Terrible

9

## Reviews

Verified

### 10/10 Excellent

#### Carla

Oct 29, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, a pasos de estación central y del metro, acceso fácil. Presentación de la habitación en impecables condiciones…muy recomendado.,,

##### Carla

Stayed 1 night in Oct 2022

Verified

### 4/10 Poor

#### Gilmar

Jun 4, 2022

Disliked: Staff & service, property conditions & facilities, room comfort

#### Péssimo custo x benefício 

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. Café da manhã, sofrível. Fique em outro na mesma região...

##### Gilmar

Stayed 1 night in Jun 2022

Verified

### 6/10 Okay

#### Marcela del pilar

Jan 29, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

#### Estadía 

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenían para pagar con tarjeta

##### Marcela del pilar

Stayed 1 night in Jan 2022

Verified

### 2/10 Terrible

#### Ana Maria

Dec 23, 2021

Disliked: Staff & service, room comfort

#### Terrible experiencia 

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiéndose a cualquier penosa situación, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto. 

##### Ana Maria

Stayed 1 night in Dec 2021

Verified

### 8/10 Good

#### Raúl

Nov 22, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

#### Buena ubicación y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanía al terminal de Tur Bus. Encontramos que la atención es muy bena y estan muy dispuestos a ayudarte a sentirte cómodo, pero la infraestructura no es muy cómoda. El colchón de la cama tenía algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilación. Aparte de eso todo bien. 

##### Raúl

Stayed 1 night in Nov 2021

Verified

### 4/10 Poor

#### Joelpzhou

Nov 4, 2018

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.

##### Joelpzhou

Stayed 3 nights in Oct 2018

Verified

### 8/10 Good

#### Rosana

Jun 9, 2018

Liked: Cleanliness

#### Hotel para pernoite 

Boa opção para quem quer ficar próximo ao terminal de onibus e precisa de 1 pernoite. Café da manhã muito simples. Funcionários atenciosos.

##### Rosana

Stayed 1 night in Jun 2018

Verified

### 2/10 Terrible

#### Liliana

Apr 17, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Exoeriencia muy mala

Me fue muy mal , yo había contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,mañana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias

##### Liliana

Verified

### 6/10 Okay

#### GIL F DE

Apr 10, 2018

Liked: Cleanliness

#### Não vale o preço que foi pago.

Não chega a ser um hotel péssimo, mas não vale o preço que foi pago. As pessoas da recepção são atenciosas, mas o hotel é bem velho. O café de manhã é só o café e um pão tostado. 

##### GIL F DE

Verified

### 10/10 Excellent

#### Verified traveller

Mar 1, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel agradable en estacion central

Muy cómodo, excelente servicio. Son habitaciones sencillas pero muy cómodas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.

##### Verified traveller

Stayed 1 night in Feb 2018

Verified

### 4/10 Poor

#### Verified traveller

Feb 25, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended 

##### Verified traveller

Stayed 1 night in Feb 2018

Verified

### 2/10 Terrible

#### FABIANA

Feb 20, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

#### Muy mala la atención. No recomendable

La atención del personal fue pésima. Mal humorada, de mal genio. Además, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la página decía que recibían tarjeta y por eso lo elegimos al hotel. El desayuno paupérrimo. Pésima atención. Educación y cordialidad deberían enseñarles que es y cómo se aplican.

##### FABIANA

Verified

### 2/10 Terrible

#### Patricio

Feb 8, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Decepcion total

Mal piezas sin ventilacion sin ventanas

##### Patricio

Stayed 2 nights in Feb 2018

Verified

### 2/10 Terrible

#### Dinamar

Dec 29, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao tive..chegamos no hotel maortos de cansaço pela viagem ..mesmo com o voucher na mao disseram q nao tinha nenhuma reserva..em nosso nome...nao quiseram nem saber ..nos ignoraram ..tivemos q sair a procura de um outro hotel

##### Dinamar

Stayed 1 night in Dec 2017

Verified

### 10/10 Excellent

#### Belo

Nov 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente lo único el precio no era el mismo q estaba publicado

##### Belo

Stayed 1 night in Nov 2017

Verified

### 10/10 Excellent

#### Verified traveller

Oct 24, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Atención y acogida

Buena ubicación. Atención y acogida amable... Limpieza baños impecable... Agua caliente excelente...

##### Verified traveller

Stayed 1 night in Oct 2017

Verified

### 6/10 Okay

#### Patricio

Oct 16, 2017

Liked: Cleanliness

Disliked: Staff & service

#### Hotel aceptable y personal deficiente.

Lo bueno del hotel: - cercania del centro, al lado del terminal alameda uno se va caminando al hotel y esta cerca de tiendas y metro. - Internet aceptable - TV cable aceptable Lo malo del hotel: - No respetan el precio puesto en expedia.es. Me dijeron que el precio era otro mas caro y obviamente como no conozco alla que mas voy a hacer. - Personal extranjero trabajando de mala gana, no es amable (no todo el personal) - Camas de mala calidad, se puede dormir pero un poco incomodo

##### Patricio

Stayed 2 nights in Oct 2017

Verified

### 2/10 Terrible

#### leticia

Oct 12, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Me cobraron más de lo que decía el cupón...No respetaron el importe a pagar en el Hotel!

##### leticia

Stayed 1 night in Oct 2017

Verified

### 4/10 Poor

#### Verified traveller

Aug 4, 2017

Disliked: Property conditions & facilities, room comfort

El día que llegué me indicaron que no sabían que había hecho reserva. Las piezas sin ventanas y mucho ruido de otros pasajeros y pasajeras. El desayuno servido en un segundo piso helado. El personal amable y solucionan lo que está a su alcance.

##### Verified traveller

Stayed 3 nights in Jul 2017

Verified

### 4/10 Poor

#### Lorena

Jan 11, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel moderado

No fue facil localizar el lugar ya que la gente no lo conocía. Zona un tanto peligrosa. Poco amables en la recepción. Habitación limpia pero el baño oloroso y mal funcionamiento de la ducha. Por suerte solo fue una sla noche de estadía

##### Lorena

Verified

### 6/10 Okay

#### Verified traveller

Dec 30, 2016

Liked: Cleanliness, room comfort

Zweckmäßiges Hotel in Busterminaltnähe, vielleicht etwas veraltet aber sauber und günstig!

##### Verified traveller

Verified

### 2/10 Terrible

#### Eliseu

Oct 11, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel????!!!!

Fiz reserva. Cheguei no local às duas da manhã com minha esposa e a recepção disse que só havia um quarto com cama de solteiro. Depois de tanta confusão, entramos no "muquifo" uma tragédia! Madrugada, o quarto fedia à esgoto! Não se enganem com as fotos do site. Não correspondem.

##### Eliseu

Verified

### 4/10 Poor

#### Verified traveller

Apr 16, 2016

Disliked: Staff & service, property conditions & facilities, room comfort

#### Preparar al personal para una mejor atención.

La atención del personal fue muy mala, había una funcionaria colombiana que reclamaba por todo y de muy mal carácter al final cuando cometía errores decía. -es que yo pensé- parece que no tenía que pensar y hacer sus funciones con mejor disposición. Bueno que la persona (dueña) no era tan diferente. me toco observa que discutía por $ 5000 con por una pasajera que había entrado a la habitación y después no le gusto y se quiso ir, lo que pude escuchar de parte del pasajero, llevaba una hora y no le daba solución, eso habla del tipo de persona que atiende ese local.

##### Verified traveller

Verified

### 2/10 Terrible

#### Raúl

Dec 18, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Pésimo lugar, no recomendable por nada del mundo

##### Raúl

Stayed 1 night in Dec 2022

Verified

### 2/10 Terrible

#### jose

Oct 1, 2022

##### jose

Stayed 2 nights in Sep 2022