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Get an overview of this hotel4-star Santiago hotel in Santiago Center, near Palacio de la Moneda


Located in Santiago Center, this hotel is within 2 mi (3 km) of Pontifical Catholic University of Chile, Palacio de la Moneda, and Plaza de la Constitucion. Santiago Town Square and National Stadium are also within 3 mi (5 km).

Hotel Features

Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a rooftop terrace are onsite.

Room Amenities

All 233 rooms offer free WiFi and free wired Internet, plus balconies and 24-hour room service. Other amenities available to guests include cable TV, minibars, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

Hotel Gen features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a ski shuttle, and an area shuttle. Complimentary self parking is available on site.

Hotel Gen has designated areas for smoking.

  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Coffee shop or café 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Shopping center shuttle (surcharge) 
  • Ski shuttle (surcharge) 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Express check-in 
  • 24-hour front desk 
  • Laundry facilities 
  • Elevator/lift 
  • Total number of rooms - 233 
  • Rooftop terrace 
  • One meeting room 
  • Area shuttle (surcharge) 
  • Limo or Town Car service available 
  • Number of floors - 30 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Conference center 
  • Pool sun loungers 
  • Free self parking 
  • 24-hour business center 
  • Conference space size (feet) - 1076 
  • Conference space size (meters) - 100 
  • Outdoor pool 
  • Free WiFi 
  • Year Built 2010 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Microwave (on request)  

Room Amenities

  • Balcony 
  • Climate control 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Free wired high-speed Internet 
  • In-room massage available 
  • In-room safe 
  • Air conditioning 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

La GRA - This restaurant specializes in Peruvian cuisine.

La VID - This wine bar serves light fare only.

Mana Cafe - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed


You'll be asked to pay the following charges at the hotel:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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