Title: Hotel Puerta Santander - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta Santander ## Photo gallery for Hotel Puerta Santander ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/850000/849000/848950/6c86091e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/850000/849000/848950/d36f0e7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, free toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/1000000/850000/849000/848950/bef30709.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (EUR 6.5 per person)](https://images.trvl-media.com/lodging/1000000/850000/849000/848950/cb5010f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/850000/849000/848950/a291b847.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Hotel Puerta Santander. Free in-room WiFi is available to all guests, along with car rentals on site and a bar. ## Reviews 7.4 Good ## Popular amenities - Bar - Breakfast available - Housekeeping - Laundry - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 4 - Dec. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 5 - Dec. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=848950&PinnedHotelID=848950&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantander-Hotels-Hotel-Puerta-Santander.h848950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantander-Hotels-Hotel-Puerta-Santander.h848950.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44237%2C-3.83752&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Yg-cL9Cwp6vVfqG6a1gxvCv6Gog=) Calle Abilio Garcia Baron, 1, Santander, Cantabria, 39011 #### Restaurants - ‪Taten - ‬3 min drive - ‪McDonald's - ‬11 min walk - ‪Starbucks - ‬8 min walk - ‪Cafetería de El Corte Inglés - ‬11 min walk - ‪Real Istambul - ‬4 min drive ## About this property ### Hotel Puerta Santander Hotel connected to a shopping center Consider a stay at Hotel Puerta Santander and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking and extended parking - Continental breakfast (surcharge), a TV in the lobby, and smoke-free premises - Multilingual staff, luggage storage, and an elevator - Guest reviews speak well of the overall condition Room features All 103 rooms offer amenities such as free WiFi, safes, and sound-insulated walls. Extra amenities include: - Bathrooms with showers and bidets - Daily housekeeping, desks, and phones ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free extended parking on site - Limited onsite parking ### Food and drink - Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: EUR 6.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - TV in common areas ### Family friendly - Babysitting - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### More - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 25.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately EUR 6.5 per person - Rollaway bed fee: EUR 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as NH Santander Parayas NH Santander Parayas Hotel Parayas Parayas Hotel Hotel City Express Santander Parayas Hotel City Express Parayas City Express Santander Parayas City Express Parayas City Express Santander Parayas Hotel Hotel City Express Santander Parayas City Express Santander Parayas Santander City Express Santander Parayas Hotel Santander ## Frequently asked questions ### Is Hotel Puerta Santander pet-friendly? ### How much is parking at Hotel Puerta Santander? ### What time is check-in at Hotel Puerta Santander? ### What time is check-out at Hotel Puerta Santander? ### Where is Hotel Puerta Santander located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Puerta Santander Reviews ## Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 68 8 - Good 94 6 - Okay 63 4 - Poor 19 2 - Terrible 16 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 6.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Robin Sep 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnighter Rooms very comfortable. Restaurants within 10 mins walk. Very handy for the ferry ##### Robin Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Roberto Sep 5, 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Best was the receptionist, worst dirty room plus area industrial ##### Roberto Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Michel Sep 18, 2022 Liked: Staff & service, room comfort #### Correst RAS . Simplement correct. ##### Michel Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Baldomero Oct 16, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Carpets filthy, smelled really, unfriendly staff, horrible experience. ##### Baldomero Stayed 3 nights in Oct 2022 ### 8/10 Good #### Javier Higinio Nov 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Javier Higinio Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### maxim Aug 7, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PEOR HOTEL EN MUCHOS AÑOS Peor hotel que he estado en muchos años , moqueta llena de manchas gigantes por todas las instalaciones , techos rotos colgando , humedades en las paredes , camas antiguas y almohadas de otra decada. Suciedad y pelos en la habitacion. Nunca recomendaria este hotel. Cobrando 100 euros la noche no se como tienen el hotel de esta forma. ##### maxim Stayed 1 night in Aug 2022 ### 8/10 Good #### Victor Aug 2, 2022 Liked: Staff & service, amenities El personal me encanto Los pasillos del hotel no me gustaron estaban un poco abandonados o en obras ##### Victor Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Francisco José Jun 3, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No habia agua caliente. tuve que ducharme con agua fria ##### Francisco José Stayed 1 night in May 2022 ### 10/10 Excellent #### David May 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### David Stayed 1 night in May 2022 ### 4/10 Poor #### Luis May 13, 2022 Liked: Staff & service Disliked: Cleanliness It is not really a city express It is a domus hotel son it is not the same. I reserved because you sell it to me as a really city express. The worst was when we had to change room Because of bedbugs ☹️☹️😒 it is well located and good if you need a parking place Th other room worhout issues ##### Luis Stayed 1 night in May 2022 ### 10/10 Excellent #### JOEL Apr 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención ##### JOEL Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Arnold Mar 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zimmer und Bad sehr gross und perfekt eingerichtet. ##### Arnold Stayed 1 night in Feb 2022 ### 4/10 Poor #### AFONSO Feb 28, 2022 Liked: Cleanliness Disliked: Amenities Buna limpiza No tienen capacidad para calentar todas las habitaciones, pasamos muchisimo frió, tuvimos que pedir mantas y aún así hacía frío. ##### AFONSO Stayed 1 night in Feb 2022 ### 4/10 Poor #### peter Dec 5, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Water leaks from roof , damp wall under window , drought from under window, hallway carpet stained . Only one sheet on bed . ##### peter Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Rich Oct 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thanks It’s was a sad horror stay but very helpful staff and the room was nice and clean ##### Rich Stayed 3 nights in Oct 2021 ### 6/10 Okay #### Maria D Oct 4, 2021 Disliked: Cleanliness, property conditions & facilities Hotel was pretty far from downtown on a industrial park to start. Carpet at the hallways was old and dirty, room was not cleaned everyday as was advertised. Overall I was not happy there. ##### Maria D Stayed 3 nights in Sep 2021 ### 8/10 Good #### andrea Sep 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### buono buono, lo consiglio ##### andrea Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Valentina Sep 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big and clean room. Easy access to public transportation ##### Valentina Stayed 1 night in Sep 2021 ### 10/10 Excellent #### MME MYRIAME Sep 26, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ras ##### MME MYRIAME Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Arthur John Sep 25, 2021 Liked: Staff & service Handy for the airport ##### Arthur John Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Monica Sep 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen hotel. Todo muy bien. Amabilidad, cuarto amplio y muy atentos todos. Esta ceca de un centro comercial ##### Monica Stayed 1 night in Sep 2021 ### 8/10 Good #### David Sep 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Super contento Desde el momento de llegada hasta el momento de salida las atenciones fueron espectaculares, gracias a su asistende en el front desk y y en el area de desayuno, las atencion fuè siempre con una sonrisa. Le agradezco a Josè antonio que siempre estuvo atento a nosotros y nos atendia a cada peticion nuestra. Un personal muy servicial, Dios permita que lo asciendan a gerente general, creo que cada hotel necesita de alguien asî. Gracias Jose. El estacionamiento completamente gratis y todo muy cèntrico a tiendas y puestos de gasolina que hasta caminando se puede ir. ##### David Stayed 1 night in Aug 2021 ### 6/10 Okay #### Roberto Jose, San Jose Aug 29, 2021 Liked: Staff & service Disliked: Cleanliness The bathroom was dirty, full of hair on the floors.! ##### Roberto Jose Stayed 1 night in Aug 2021 ### 6/10 Okay #### NATHALIE Aug 24, 2021 Liked: Cleanliness, property conditions & facilities The only thing around is a Corte ingles at about 10 mins walk. Hotel although clean is quite old and a bit tatty inside ##### NATHALIE Stayed 1 night in Aug 2021 ### 8/10 Good #### Nuria Aug 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel comodo Hotel situado en las afueras con parquing gratis dentro del hotel. Es práctico para moverte por la zona y al terminar el dia ir al hotel a dormir. ##### Nuria Stayed 2 nights in Aug 2021