Title: Hotel Puerta del Rey - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta del Rey Hotel in Santa Cruz with free breakfast and a 24-hour front desk ![Pool](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/9af04409.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/9256d5d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/769aaec2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/fbc29d7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free buffet breakfast on weekdays](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/bd172486.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerta del Rey in the business district offers a breakfast buffet, dry cleaning, free WiFi, luggage storage, meeting spaces, and attentive concierge. Guests appreciate the warm welcome, consistently earning high marks from previous visitors. 5.4 ## Popular amenities - Breakfast included - Laundry - Housekeeping - 24/7 front desk - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=99921999&PinnedHotelID=99921999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 Queen Bed, City View](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/4a9c6a76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, City View ### Highlights Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Standard Twin Room, 2 Single Beds, City View](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/12411951.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds, City View ### Highlights Separate bedroom Private bathroom Daily housekeeping - City view - Sleeps 2 - 2 Twin Beds ![Comfort Suite](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/ecb091aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Separate bedroom Private bathroom 2 living rooms Daily housekeeping - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Family Room](https://images.trvl-media.com/lodging/100000000/99930000/99922000/99921999/bab83adc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Puerta-Del-Rey.h99921999.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Puerta-Del-Rey.h99921999.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.77390%2C-63.19060&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rvnAoVsGdAQ5PiyL82h49JZ22qM=) Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department #### What's nearby - Plaza 24 de Septiembre - 17 min walk - 1.5 km - San Lorenzo Cathedral - 18 min walk - 1.6 km - Santa Cruz Zoo - 2 min drive - 1.8 km - Ventura Mall - 3 min drive - 2.8 km - Ramon Tahuichi Aguilera Stadium - 4 min drive - 3.1 km #### Getting around - Santa Cruz de la Sierra Station - 14 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive #### Restaurants - ‪Pollo Diez - ‬5 min walk - ‪Cornerstone - ‬7 min walk - ‪Restaurant Bar “El Prado” - ‬8 min walk - ‪Starbucks - ‬6 min walk - ‪Good Chicken - ‬2 min walk ## About this property ### Hotel Puerta del Rey Hotel in the business district Consider a stay at Hotel Puerta del Rey and take advantage of a free breakfast buffet, dry cleaning/laundry services, and conference space. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - A roundtrip airport shuttle (surcharge), coworking spaces, and luggage storage - Concierge services, meeting rooms, and tour/ticket assistance Room features All guestrooms at Hotel Puerta del Rey offer amenities such as free WiFi. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/99000000/98240000/98237600/98237549/da03536f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lido Hotel Santa Cruz - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 28 reviews CA $63 CA $63 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=98237549&PinnedHotelID=98237549&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/91000000/90310000/90308900/90308824/2b333f99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### residencial francia - Hostel Santa Cruz - Free WiFi - 24/7 front desk 7.0 Good 4 reviews CA $17 CA $17 total Dec 1 - 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Pool - Breakfast included - Spa - Parking included 7.6 Good 59 reviews CA $93 CA $93 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, covered self parking on site ### Food and drink - Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM ### Things to do - 24-hour pool access ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 22 square feet of conference space - Coworking space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Private bathroom ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 25 per room (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators 24-hour pool access ### Property is also known as Hotel Puerta del Rey Hotel Hotel Puerta del Rey Santa Cruz Hotel Puerta del Rey Hotel Santa Cruz ## Frequently asked questions ### Is Hotel Puerta del Rey pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Puerta del Rey? > Self parking is free at this property. ### What time is check-in at Hotel Puerta del Rey? > Check-in start time: 1:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Puerta del Rey? > Check-out is at 12:30 PM. ### Does Hotel Puerta del Rey provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 25 per room applies. ### Where is Hotel Puerta del Rey located? > Situated in the business district, this hotel is within 1 mi (2 km) of Municipal Library, Arenal Park, and Patio Design LifeStyle Center. Guarani Nandereko Nomai Art and Culture Center and Ethno-folkloric Museum are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Puerta del Rey Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 2 8 - Good 2 6 - Okay 1 4 - Poor 2 2 - Terrible 4 ### 5.2/10 Cleanliness ### 6.6/10 Staff & service ### 2.0/10 Amenities ### 5.4/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 4/10 Poor #### MARCIO LUIZ Jun 30, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel precisando modernizar O Hotel precisa de uma reforma, tudo muito antigo, falta manutenções, coisas quebradas, moveis rasgados, uma pena, mas os funcionários simpáticos e atenciosos. ##### MARCIO LUIZ Stayed 1 night in Jun 2025 ### 4/10 Poor #### Aline Jun 4, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel bem abaixo do esperado Hotel bem localizado, porém não é como nas fotos, o hotel precisa de manutenção, parece abandonado, não tinham toalhas suficientes e os lençóis e camas eram de qualidade ruim. O café da manhã muito muito ruim praticamente sem opção, o chuveiro foi a única coisa que era boa do hotel, porém o ralo estava entupido e a água não tinha escoamento! Não recomendo! ##### Aline Stayed 1 night in Jun 2025 ### 8/10 Good #### Ian Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Second stay Simple, clean budget hotel ##### Ian Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### ernesto Dec 26, 2024 It was really bad, no hot water, no laundry. I wouldn’t recommend this place ##### ernesto Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Mary Mar 10, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mal servicio sucio inseguro ##### Mary Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Paul Dec 23, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Just did not feel safe ##### Paul Stayed 11 nights in Dec 2023 ### 8/10 Good #### Verified traveller Dec 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good option Good hotel for the city, clean, fruendly staff, confortable ##### Verified traveller Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Ana Flávia Jul 5, 2025 Liked: Property conditions & facilities, room comfort ##### Ana Flávia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carmiña Yolanda May 30, 2025 ##### Carmiña Yolanda Stayed 1 night in May 2025 ### 6/10 Okay #### Johara Apr 4, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities ##### Johara Stayed 3 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Quality Hotel & Conference Centre](https://www.expedia.ca/Fort-McMurray-Hotels-Quality-Hotel-Conference-Centre.h52983.Hotel-Information) > > [Hotels in New York](https://www.expedia.ca/LaGuardia-Airport-Hotels.0-aLGA-0.Travel-Guide-Filter-Hotels) > > [Hotels near Stagecoach Festival](https://www.expedia.ca/Stagecoach-Festival-Hotels.0-l553248635977254220-0.Travel-Guide-Filter-Hotels) > > [Aloft Chicago Downtown River North](https://www.expedia.ca/Chicago-Hotels-Aloft-Chicago-Downtown-River-North.h5461400.Hotel-Information) > > [B&B Hamilton](https://www.expedia.ca/Hamilton-Bed-And-Breakfast.d3963-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Cheap Hotels in Vaughan](https://www.expedia.ca/Vaughan-Hotels-Cheap-Hotels.0-0-d9616-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Indigo Reef Resort Villas & Marina by KeysCaribbean](https://www.expedia.ca/Marathon-Hotels-Indigo-Reef-Resort-Villas-Marina-By-KeysCaribbean.h1395395.Hotel-Information) > > [Mondrian Doha](https://www.expedia.ca/Doha-Hotels-Mondrian-Doha.h17171303.Hotel-Information) > > [Hotels near Aventura Mall](https://www.expedia.ca/Aventura-Mall-Hotels.0-l6063601-0.Travel-Guide-Filter-Hotels) > > [Condo Rentals Cancun](https://www.expedia.ca/Cancun-Condos.d179995-aaCondos.Travel-Guide-Accommodation) > > [Golf Hotels in Bermuda](https://www.expedia.ca/Destinations-In-Bermuda-Golf-Hotel.0-0-d20-tGolfHotel.Hotel-Filter-Destinations) > > [Bayside Resort](https://www.expedia.ca/Denare-Beach-Hotels-Bayside-Resort.h42710192.Hotel-Information) ### Flights > [Flights from Sofia (SOF) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/sof/yyz/sofia-to-toronto) > > [Korean Air](https://www.expedia.ca/Korean-Air-Flights.cKE.Travel-Guide-Airlines) > > [Flights from Hyderabad (HYD) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/hyd/yeg/hyderabad-to-edmonton) > > [Flights from Winnipeg (YWG) to New York (LGA)](https://www.expedia.ca/lp/flights/ywg/lga/winnipeg-to-new-york) > > [Flights from Calgary (YYC) to San Juan (SJU)](https://www.expedia.ca/lp/flights/yyc/sju/calgary-to-san-juan) > > [Flights from Ottawa (YOW) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yow/yul/ottawa-to-montreal) > > [Flights from Ottawa (YOW) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yow/ord/ottawa-to-chicago) > > [Flights from Edmonton (YEG) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yeg/sgn/edmonton-to-ho-chi-minh-city) > > [Flights from Calgary (YYC) to Tulsa (TUL)](https://www.expedia.ca/lp/flights/yyc/tul/calgary-to-tulsa) > > [Flights from Toronto (YYZ) to Zeta Municipality (TGD)](https://www.expedia.ca/lp/flights/yyz/tgd/toronto-to-podgorica) > > [Flights from Vancouver (YVR) to State College (SCE)](https://www.expedia.ca/lp/flights/yvr/sce/vancouver-to-state-college) ### Packages > [Great Wall of China](https://www.expedia.ca/Great-Wall-Of-China-Beijing.d6095764.Vacation-Attraction) ### General > [Visit Papua New Guinea](https://www.expedia.ca/Papua-New-Guinea.dx132) > > [Visit Wasaga Beach](https://www.expedia.ca/Wasaga-Beach.dx181914) > > [Visit Seacow Pond](https://www.expedia.ca/Seacow-Pond.dx6346680)