Title: Hotel Arenal - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Arenal Hotel with 2 outdoor swimming pools, steps from Arenal Park ![Porch](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/b1b3d0bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/b7a29ea8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/f7defe59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/d83876c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/283c2f36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Arenal, near Arenal Park and the Ethno-folkloric Museum, welcomes guests with breakfast, a poolside bar, and a terrace. It features two outdoor pools with sun loungers, a sauna, steam room, and massage services that guests consistently praise. 7.6 Good ## Popular amenities - Spa - Bar - Pool - Room service - Breakfast included - Gym ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=43892&PinnedHotelID=43892&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double Room](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/1cc5609b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Rainfall showerhead Private bathroom - 194 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Queen Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/4845cb76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Rainfall showerhead - 323 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/ef3acafe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Rainfall showerhead Private bathroom - 194 sq ft - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43900/43892/a38ff31d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite individual ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Rainfall showerhead - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Arenal.h43892.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Hotel-Arenal.h43892.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.78002%2C-63.18086&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RWQ9FhXXJwkgVRz4p_dz0w6H1H4=) Calle Beni # 340, Santa Cruz #### What's nearby - Ethno-folkloric Museum - 5 min walk - 0.4 km - Plaza 24 de Septiembre - 6 min walk - 0.6 km - San Lorenzo Cathedral - 8 min walk - 0.7 km - Santa Cruz Zoo - 4 min drive - 2.5 km - Ventura Mall - 5 min drive - 4.2 km #### Getting around - Santa Cruz de la Sierra Station - 11 min drive - Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive #### Restaurants - ‪Maratulde - ‬3 min walk - ‪Vintage Bar - ‬3 min walk - ‪La Fábrica de Bianca Flor - Centro - ‬5 min walk - ‪Café Bar Mermón - ‬3 min walk - ‪Bistro La Casona - ‬4 min walk ## About this property ### Hotel Arenal Hotel near Plaza 24 de Septiembre Located close to Arenal Park and Ethno-folkloric Museum, Hotel Arenal provides free full breakfast, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - 2 outdoor pools along with sun loungers - Free self parking - A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance - An elevator, free newspapers, and a front-desk safe Room features All 53 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like safes and minibars. Other amenities include: - Bathrooms with rainfall showers and bidets - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/99000000/98240000/98237600/98237549/da03536f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lido Hotel Santa Cruz - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 28 reviews CA $63 CA $63 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=98237549&PinnedHotelID=98237549&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15250000/15240400/15240320/f9ae8716.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Park Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 25 reviews CA $97 CA $97 total Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=15240320&PinnedHotelID=15240320&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/76000000/75260000/75254900/75254801/286f65b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL OSHO Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=75254801&PinnedHotelID=75254801&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/fd3e0846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delfines Collection Hotel By Mercure Santa Cruz - Pool - Free WiFi - Air conditioning - Room service 9.0 Wonderful 68 reviews CA $66 CA $66 total Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=90301892&PinnedHotelID=90301892&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/88000000/87140000/87138700/87138613/53c67151.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santa Cruz DE LA Sierra Santa Cruz - Pet-friendly - Parking included - Free WiFi - Restaurant 9.6 Exceptional 66 reviews CA $50 CA $50 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=87138613&PinnedHotelID=87138613&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room](https://images.trvl-media.com/lodging/113000000/113000000/112993700/112993678/8e2f8b6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Américas Santa Cruz - Breakfast included - Free WiFi - Restaurant - Laundry 6.0 1 review CA $54 CA $54 total Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=112993678&PinnedHotelID=112993678&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/11000000/10210000/10209600/10209582/47e3b432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel LP Equipetrol Santa Cruz - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 201 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=10209582&PinnedHotelID=10209582&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room | Private kitchen](https://images.trvl-media.com/lodging/28000000/27670000/27664900/27664803/b6463a13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel G Santa Cruz - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 104 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=27664803&PinnedHotelID=27664803&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/18800/18758/bb34bb1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Tajibos, Santa Cruz de la Sierra, a Tribute Portfolio Hotel Santa Cruz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 339 reviews CA $203 CA $203 total Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=18758&PinnedHotelID=18758&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13460000/13455900/13455822/98bdb5e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cortez Santa Cruz - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 117 reviews CA $168 CA $168 total Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=13455822&PinnedHotelID=13455822&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - 2 outdoor pools - Gym - Sauna - Steam room ### Family friendly - 2 outdoor pools - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - Conference center - Meeting room ### Outdoors - Pool loungers - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 15.00 per person (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Arenal Santa Cruz Hotel Arenal Santa Cruz Hotel Arenal Hotel Hotel Arenal Santa Cruz Hotel Arenal Hotel Santa Cruz ## Frequently asked questions ### Does Hotel Arenal have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Hotel Arenal? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Arenal on Dec 7, 2025 start from CA $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santa-Cruz-Hotels-Hotel-Arenal.h43892.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Arenal pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Arenal? > Self parking is free at this property. ### What time is check-in at Hotel Arenal? > Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel Arenal? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel Arenal provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 15.00 per person applies. ### Where is Hotel Arenal located? > Located in the heart of Santa Cruz, this hotel is within a 5-minute walk of Arenal Park and Ethno-folkloric Museum. Plaza 24 de Septiembre and Sacred Art Museum are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Arenal Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 20 8 - Good 21 6 - Okay 7 4 - Poor 5 2 - Terrible 6 ### 10/10 Excellent #### Max May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel in a central location! ##### Max Stayed 1 night in May 2025 ### 8/10 Good #### Regis Jean Albert Aug 20, 2025 Liked: Staff & service, property conditions & facilities Ok ##### Regis Jean Albert Stayed 4 nights in Aug 2025 ### 8/10 Good #### Robert J Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms spacious. Service excellent. ##### Robert J Stayed 3 nights in Mar 2025 ### 2/10 Terrible #### Leon Oct 22, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Don’t consume anything in the fridge or use what is provided for you in the room. They will charge you in dollars at an inflated price. Also check the math. They mark up everything. ##### Leon Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Felipe Jun 3, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Bom Hotel Boa localização, quartos grandes e equipe simpática. O Café da manhã é simples. Existem supermercados próximos, feira de rua e todos os pontos turísticos do centro podem ser visitados andando a pé. No geral atendeu minhas expectativas. ##### Felipe Stayed 4 nights in May 2024 ### 2/10 Terrible #### Cesar H Apr 20, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Publicidad engañosa Las habitaciones tenían un olor desagradable nos produjo una alergia inmediata, las sábanas sucias, las paredes sucias. Para ser un 4 estrellas está muy mal mantenido. Entramos y inmediatamente abandonamos el hotel y nos fuimos para el novotel. ##### Cesar H Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Sergio Apr 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vale a pena! Foi uma passagem de 1 noite no hotel. Não há reclamações, mas só elogios a Jimmy porque ajudou a carregar a mala, deu dicas importantes de restaurantes e foi o que nos serviu o café da manhã no dia seguinte. Entende português também. Portanto, parabéns e obrigado, Jimmy. ##### Sergio Stayed 1 night in Apr 2024 ### 8/10 Good #### Verified traveller Feb 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um bom Hotel, mas não corresponde a 4 estrelas. O Hotel é muito bonito e confortável, mas possui algumas falhas que não condiz muito com a classificação de 4 estrelas: Tivemos falta de água durante a estadia, a qual tive que ficar debaixo do chuveiro aguardando que um funcionário ligasse a bomba para que a água retornasse e eu pudesse me enxaguar. O café da manhã estava sempre muito gostoso, mas não era reposto. Para tomar um bom café da manhã é necessário acordar cedo e saber que os outros hóspedes não poderiam desfrutar do que você comeu, pois eles não repõe nada, o que acaba por ser bem desagradável e incomodou bastante. Caso você se hospede e desça após as 8h, já não consegue tomar um bom café da manhã. No anúncio, diz que o Hotel possui bar e restaurante, mas nenhum dos dois funciona, em dia algum. No mais, os quartos são espaçosos e limpos e os funcionários extremamente simpáticos. Apesar dos defeitos é um nom hotel. Recomendo caso você não se importe com café da manhã. ##### Verified traveller Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Gloria Aug 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like very much the attention and the instally ##### Gloria Stayed 1 night in Aug 2022 ### 8/10 Good #### Marco A. Jan 31, 2022 Liked: Cleanliness, staff & service #### Good hotel Good hotel, only needs get more modern. ##### Marco A. Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Suchkov Nov 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice friendly, excellent service. ##### Suchkov Stayed 1 night in Nov 2021 ### 6/10 Okay #### Marco Jan 16, 2021 #### It’s an okish hotel The hotel was so so not the best not the worst but definitely seem better ##### Marco Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Ivair Dec 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo A estadia foi maravilhosa ##### Ivair Stayed 2 nights in Dec 2020 ### 8/10 Good #### Raymond Dec 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort stay and nice staff We spent one night in this hotel. the location is really good. just few block from the major plaza. the staff are friendly. ##### Raymond Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller Sep 28, 2020 Buenas noches este es Elias Ademar Cordero, por favor necesito aclarar un cobro en la pandemia que aceptaron y lamentablemente estaba cerrado, mande el itinerario espero que se pueda resolver, sin ningún problema, estaré en Santa Cruz el 3 de Octubre mi mail es acecordero@hotmail.com gracias ##### Verified traveller Stayed 3 nights in Jun 2020 ### 10/10 Excellent #### Julie Mar 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am from Ontario Canada. I wasen’t sure what to expect but this Hotel and Staff exceeded my expectation. They were kind, respectful and friendly. I Loved my Stay. Breakfast was delicious everyday! Even with little misunderstanding, the staff was very respectful and with discretion. Thank you for an amazing four days. Unfortunately, had to leave early because of Coronavirus border closures. I will def go back. ##### Julie Stayed 7 nights in Mar 2020 ### 8/10 Good #### Pavol Jan 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Arenal I came to the hotel early at 09:00 and I asked the lady at the reception how much would cost early chcek in. She told me 30 dollars and I said, you want 30 dollars for 5 hours early check i? So then she changed it to 20 dollars. I paid because I traveled whole night from Suckre. I never got reciept for 140 Bolivanos. The room was nice and clean. The breakfast room was full of flies and the were all over the food which was uncovered on the table. When I booked the hotel, i noticed that they have a shuttle service to the airport. Then I had to pay 80 Bolivanos for the hotel taxi. They should not advertise shuttle service to the airport or mark it that this service is available but you have to pay. ##### Pavol Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller May 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location downtown, close to the main plaza and the restaurant strip, as well as easy to drive out of town north to e.g. Buena Vista. Hotel has great swimming pool deck to relax when it's hot during the day, and has parking if you have a rental car. Staff is very friendly and helpful, and breakfast is extensive and good quality. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Monica Dec 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was super friendly and helpful. Breakfast was incredibly delicious with an assortment of fresh fruit, juices, pastries, eggs, breads, local cheese and much more. ##### Monica Stayed 1 night in Dec 2018 ### 8/10 Good #### Robson Luiz Nov 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ficou complicado trabalhar no quarto, pois as tomadas elétricas não estavam funcionando, a localização não é tão boa, pois o local a noite é perigoso! ##### Robson Luiz Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### j venilton de almeida Nov 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### so deixa saudade limpeza..cortesia dos funcionarios recomendo ##### j venilton de almeida Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Sebastien, Montreal Oct 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice place, clean rooms, great pool and great breakfast! Would come back here anytime. ##### Sebastien Stayed 1 night in Oct 2018 ### 8/10 Good #### Pascal Oct 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Een aanrader Goede prijs kwaliteit verhouding in het centrum. Uitgebreid ontbijt. ##### Pascal Stayed 2 nights in Sep 2018 ### 8/10 Good #### Nelson Sep 11, 2018 Very good ##### Nelson Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Juan Sep 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good experience for a one night stand. Staff very nice and good breakfast Excellent ratio quality/price ##### Juan Stayed 1 night in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Beach Hotel in Vermont](https://www.expedia.ca/Destinations-In-Vermont-Beach-Hotel.0-0-d247-tBeachHotel.Hotel-Filter-Destinations) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Hotels with Free Breakfast in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hotels-With-Free-Breakfast.0-0-d178315-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hotels in Richmond Hill](https://www.expedia.ca/Richmond-Hill-Hotels.d6176.Travel-Guide-Hotels) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Whitewood Inn](https://www.expedia.ca/Whitewood-Hotels-Whitewood-Inn.h74536335.Hotel-Information) > > [Cheap Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels-Cheap-Hotels.0-0-d4115-tCheapHotels.Travel-Guide-Filter-Hotels) > > [South Ocean Villa 402](https://www.expedia.ca/Hastings-Hotels-South-Ocean-Villa-402.h9828561.Hotel-Information) > > [AKA Times Square](https://www.expedia.ca/New-York-Hotels-AKA-Times-Square.h1209967.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.ca/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) ### Flights > [Flights from Detroit (DTW) to Delhi (DEL)](https://www.expedia.ca/lp/flights/dtw/del/detroit-to-delhi) > > [Flights from Sault Ste. Marie (YAM) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yam/yyc/sault-ste-marie-to-calgary) > > [Flights from Fort McMurray (YMM) to Alberta (YOJ)](https://www.expedia.ca/lp/flights/ymm/yoj/fort-mcmurray-to-high-level) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) > > [Flights from Calgary (YYC) to Pasco (PSC)](https://www.expedia.ca/lp/flights/yyc/psc/calgary-to-pasco) > > [Flights from Delhi (DEL) to Reserve Mines (YQY)](https://www.expedia.ca/lp/flights/del/yqy/delhi-to-sydney) > > [Flights from Winnipeg (YWG) to Vancouver (YLY)](https://www.expedia.ca/lp/flights/ywg/yly/winnipeg-to-langley) > > [Flights from London (LHR) to Munich (MUC)](https://www.expedia.ca/lp/flights/lhr/muc/london-to-munich) ### Cars > [Dollar Rent A Car Car Rentals In Calgary Intl](https://www.expedia.ca/Dollar-Rent-A-Car-Car-Rentals-In-Calgary-Intl.d4413785-c43.Car-Rental-Guide-Suppliers) > > [Car rentals near University of Western Ontario](https://www.expedia.ca/Car-Rentals-In-University-Of-Western-Ontario.d6144149.Car-Rental-Guide) ### Activities > [Things to do in Cleveland](https://www.expedia.ca/Things-To-Do-In-Cleveland.d178250.Travel-Guide-Activities) ### Packages > [Central Vacations](https://www.expedia.ca/Central.d10503.Destination-Travel-Guides) > > [Guardalavaca Beach](https://www.expedia.ca/Guardalavaca-Beach-Guardalavaca.d6097072.Vacation-Attraction) > > [CN Tower](https://www.expedia.ca/CN-Tower-Downtown-Toronto.d503147.Vacation-Attraction) > > [Playland Amusement Park](https://www.expedia.ca/Playland-Amusement-Park-East-Vancouver.d6089615.Vacation-Attraction) ### Vacation Rentals > [Chatham-Kent Vacation Rentals](https://www.expedia.ca/Chatham-Kent-Vacation-Rentals.d6057866.Travel-Guide-VacationRentals) ### General > [Visit Downtown Squamish](https://www.expedia.ca/Downtown-Squamish.dx6304398) > > [Visit Udupi](https://www.expedia.ca/Udupi.dx6138350)