Title: Hotel Rocaval - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Rocaval Hotel in San Cristóbal de las Casas with a fitness center and a 24-hour business center ![Design Bungalow | Private kitchen](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/3d6c5115.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Design Bungalow | Living area](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/0d7074c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/643584cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/e5e0b113.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Bungalow](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/f3f029d3_edited_4d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant energy of Hotel Rocaval, set in the heart of the business district. Enjoy a cup of coffee at the on-site cafe, explore Asian cuisine at Coreano Contem. Teddy's, and relax with free WiFi in your room or stroll through the garden. A shopping mall is conveniently located on site and guests can also unwind on a sunny day by spending time at either their playground or off-leash area. VIP Access 8.6 Excellent ## Popular amenities - Bar - Pet-friendly - Gym - Breakfast available - Parking included - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Junior Suite](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/60c77fba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony or patio Yard Soundproofed Individually furnished Individually decorated Connecting rooms available Flat-screen TV Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds ![Junior Room | View from room](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/7f13e869.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Balcony or patio Yard Soundproofed Individually furnished Individually decorated Connecting rooms available Flat-screen TV Premium bedding - Sleeps 2 - 1 King Bed ![Design Bungalow](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/abf8d9e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Bungalow ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Fireplace Connecting rooms available Free cribs/infant beds Dining table - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Twin Bed ![Standard Double Room](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/dbecf575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 5 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Hair dryer - Sleeps 4 - 2 Double Beds ![Standard Room | Living area](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/d9ec963c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Flat-screen TV Premium bedding Blackout drapes/curtains Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Rocaval.h54564370.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Rocaval.h54564370.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73203%2C-92.65262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fVsPeMN09vz9QTL5LL3hDQpvnhQ=) Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264 #### What's nearby - Grutas de San Cristóbal - 3 min walk - 0.3 km - Ciudad Cuauhtemoc - 16 min walk - 1.4 km - Santo Domingo Handicraft Market - 2 min drive - 2.2 km - San Cristóbal de las Casas Cathedral - 3 min drive - 2.6 km - Mesoamerican Museum of Jade - 3 min drive - 2.6 km #### Getting around - Angel Albino Corzo Intl Airport (TGZ) - 69 min drive #### Restaurants - ‪El huarachazo - ‬8 min walk - ‪Fragola - ‬4 min walk - ‪El 7 Mares - ‬3 min walk - ‪Cacao Nativa (Sucursal Balam) - ‬1 min walk - ‪Al Grano - ‬6 min walk ## About this property ### Hotel Rocaval Upscale hotel in the business district Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. Other perks include: - Free self parking - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 3 meeting rooms - A 24-hour front desk, tour/ticket assistance, and smoke-free premises Room features All 95 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Showers, hair dryers, and shampoo - 42-inch flat-screen TVs with cable channels - Balconies or patios, wardrobes/closets, and free tea bags/instant coffee ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request - Free uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Restaurants on site - Barra café especialidad - Coreano Contem. Teddy´s ### Things to do - Gym - Shopping mall ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business center - 3 meeting rooms - Conference center (1,270 square feet of space) - Coworking space ### Outdoors - Garden - In a provincial park - Outdoor entertainment area - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - No elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 2 buildings - 2 floors - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Tea bags/instant coffee ### More - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and an off-leash area are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children - Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old) - Pet deposit: MXN 1500 per night - Pet fee: MXN 350 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Rocaval Hotel Hotel Rocaval San Cristóbal de las Casas Hotel Rocaval Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Rocaval pet-friendly? > Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Hotel Rocaval? > As of Sept 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Rocaval on Sept 18, 2025 start from CA $60.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Cristobal-De-Las-Casas-Hotels-Hotel-Rocaval.h54564370.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Rocaval? > Self parking is free at this property. ### What time is check-in at Hotel Rocaval? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Rocaval? > Check-out is at noon. ### Does Hotel Rocaval provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM–7:00 PM on request. A fee of MXN 1650 per vehicle applies. ### Where is Hotel Rocaval located? > Situated near the airport, this hotel is within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. Huitepec Ecological Reserve and Ciudad Cuauhtemoc are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Rocaval Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 107 8 - Good 39 6 - Okay 17 4 - Poor 6 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### chantel Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super pretty room! Wish we had stayed for more than one night ##### chantel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michaela Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfortable Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet. ##### Michaela Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Salomon Anaya Jun 6, 2025 Liked: Property conditions & facilities Disliked: Cleanliness X ##### Salomon Anaya Stayed 2 nights in May 2025 ### 6/10 Okay #### Gabriela Aug 3, 2025 . ##### Gabriela Stayed 1 night in Aug 2025 ### 6/10 Okay #### Abril Cassandra Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was too noisy, walking steps all days and most of the night. ##### Abril Cassandra Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller Nov 10, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Is a nice comfortable hotel just the priority to customer service is not there... ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Roberto Andree Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención ##### Roberto Andree Stayed 7 nights in May 2025 ### 10/10 Excellent #### Mauro Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto ##### Mauro Stayed 2 nights in Aug 2025 ### 8/10 Good #### DR. JOSE REFUGIO Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No tenia Alberca ##### DR. JOSE REFUGIO Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Monica Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención ##### Monica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Deysi Yomalli Jul 6, 2025 ##### Deysi Yomalli Stayed 1 night in Jul 2025 ### 8/10 Good #### IRMA Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Buena atención ##### IRMA Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yair Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities El ambiente que se genera en dias lluviosos es espectacular ##### Yair Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Irineo Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien ##### Irineo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gustavo Ramiro Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bien. No tiene AC; pero está bien ##### Gustavo Ramiro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Gustavo Ramiro Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bien. ##### Gustavo Ramiro Stayed 1 night in May 2025 ### 10/10 Excellent #### Gustavo Ramiro Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Gustavo Ramiro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Luis enrique Zarate Jun 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ##### Luis enrique Zarate Stayed 5 nights in May 2025 ### 10/10 Excellent #### mireya May 26, 2025 Liked: Cleanliness ##### mireya Stayed 1 night in May 2025 ### 10/10 Excellent #### Nohemi May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hermosa la habitación y el hotel ##### Nohemi Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Rolando May 16, 2025 ##### Rolando Stayed 1 night in May 2025 ### 8/10 Good #### ALEYNA FABIOLA May 14, 2025 Liked: Cleanliness, staff & service ##### ALEYNA FABIOLA Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Fausto May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atencion y bonito lugar ##### Fausto Stayed 1 night in May 2025 ### 10/10 Excellent #### Alan May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente atención ##### Alan Stayed 1 night in May 2025 ### 6/10 Okay #### Jorge Armando May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel bonito pero las almohadas muy malas hay que mejorarlas ##### Jorge Armando Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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