Ruscombe Vacation Packages

Property looks tired in need of a renovation. I didn’t get the room which I’d actually booked and received a smaller one. Staff were unhelpful and although described as pet friendly you didn’t feel that pets were very welcome. One of the rings on the hob didn’t work in the room.

Great location and walking distance to main subway by the bridge

My room was clean, the common areas were clean, the staff was friendly and the breakfast was excellent.

The hotel smells like a fryer since it’s next to a chicken place. There are no safety measures when checking in guests (only need the guest who booked - don’t need the other guests information) and no key locks in the elevators to access floors. The bathroom was disgusting! Smelled like mold and musty and had mismatched floor tiles, the corners of the bathrooms unclean and dirty grout throughout the whole bathroom. Spent $300 per night and felt more like cheap motel worth max $150 a night. Carpet in bedroom also matted and disgusting.