Rothesay Castle Tours and Activities

Very impressive

The best part of this hotel is the restaurant ran by Glasgow-based Celentano’s. They also prepare the breakfast too. The hotel is nicely decorated in a prime Glasgow building. My room was largely, maybe even 20sqm and the inclusion of mini Bare Bones chocolate was a lovely touch. One of the window fittings in my room was broken which meant I could close it and being on the first floor above restaurant fans made for a slightly noisy night. It bothered me a little the staff knew about this already but had not fixed it. Still, it is good hotel and worth a visit.

I’m leaving 1 star because we booked through hotels.com, the stay was fine and the staff are nice but after I checked out, the hotel took a further hotel payment for a night that we didn’t stay or book. I’ve emailed for my refund but no response. From a 5* hotel I find this appalling. I’d kindly like my money issued back to my card