Title: Hotel Neptun - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Neptun Oceanfront relaxation meets adventure at Hotel Neptun, where guests sip cocktails by the sea or rejuvenate with spa treatments between water sports. ## Photo gallery for Hotel Neptun ![Indoor pool, outdoor pool - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/5119dfc7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/64b1cd36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Sea View, Corner | View from room - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/bc6acd12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath, body treatments, body wraps, body scrubs, thalassotherapy - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/8e9e983b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath, body treatments, body wraps, body scrubs, thalassotherapy - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/d880cad6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Single Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/17cd56bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.2 Wonderful 7 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout drapes/curtains Eco-friendly toiletries Hair dryer - 226 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/df6718d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 37 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout drapes/curtains Eco-friendly toiletries Hair dryer - 269 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, Sea View, Corner ![Balcony](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/8a817206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View, Corner 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Free cribs/infant beds TV Hypo-allergenic bedding Blackout drapes/curtains Eco-friendly toiletries - 377 sq ft - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Single Room, Upper Floors ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/7bd6cb47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Upper Floors 8.6 Excellent 13 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout drapes/curtains Eco-friendly toiletries Hair dryer - 226 sq ft - Sea view - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room, Upper Floors ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/df6718d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Upper Floors 9.2 Wonderful 47 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout drapes/curtains Eco-friendly toiletries Hair dryer - 269 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRostock-Hotels-Hotel-Neptun.h17438.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRostock-Hotels-Hotel-Neptun.h17438.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.17894%2C12.07872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tYp3O0mxY-BhuwWga9YvIW2LGsU=) Seestr. 19, Warnemünde, Rostock, MV, 18119 #### What's nearby - Warnemunde Beach \- 1 min walk \- 0.2 km - Warnemuende Kur Park \- 1 min walk \- 0.2 km - Meyers Mill \- 4 min walk \- 0.4 km - Warnemunde Lighthouse \- 8 min walk \- 0.7 km - Warnemünde Cruise Center \- 15 min walk \- 1.3 km #### Getting around - Warnemuende Station - 12 min walk - Warnemünde Werft Station - 16 min walk - Rostock (RLG-Laage) - 47 min drive #### Restaurants - ‪Strandbar (Binding) - ‬6 min walk - ‪Grillstube BROILER - ‬1 min walk - ‪Asia Sun - ‬7 min walk - ‪Café Röntgen - ‬6 min walk - ‪Weineck - ‬2 min walk ## About this property ### Hotel Neptun Luxury family-friendly hotel near Warnemunde Beach At Hotel Neptun, you can look forward to a nightclub, a poolside bar, and a terrace. With a beachfront location, windsurfing, and snorkeling, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a detox wrap, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and fitness classes are offered at the health club; other things to do include water skiing. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self parking, plus valet parking (surcharge) - Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station - Express check-in, supervised childcare (surcharge), and wedding services - Guest reviews give top marks for the helpful staff Room features All 338 rooms offer comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Eco-friendly toiletries and hair dryers - TVs with satellite channels - Balconies, childcare services, and heating ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/6000000/5980000/5973900/5973851/00380c04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aja Warnemuende Warnemünde - Pool - Hot tub - Spa - Pet friendly 8.2 Very good 1,000 reviews CA $260 CA $290 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=5973851&PinnedHotelID=5973851&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 7 AM to 10 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1210000/1200200/1200104/331bf445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yachthafenresidenz Hohe Duene Hohe Düne - Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 989 reviews CA $280 CA $312 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1200104&PinnedHotelID=1200104&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/17000000/16610000/16600500/16600490/86014934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ostseehotel Warnemünde Warnemünde - Breakfast included - Spa - Pet friendly - Free WiFi 8.6 Excellent 30 reviews CA $161 CA $185 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=16600490&PinnedHotelID=16600490&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/530000/530000/529970/42d844c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kurparkhotel Warnemuende Warnemünde - Breakfast included - Spa - Free WiFi - Restaurant 8.8 Excellent 190 reviews CA $164 CA $187 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=529970&PinnedHotelID=529970&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/24000000/23700000/23695000/23694936/287402f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dünenhotel am Meer Markgrafenheide - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=23694936&PinnedHotelID=23694936&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6960000/6955700/6955676/7b96371d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strandhafer Aparthotel Diedrichshagen - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 140 reviews CA $142 CA $164 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6955676&PinnedHotelID=6955676&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7 AM to 9 PM, sun loungers](https://images.trvl-media.com/lodging/7000000/6910000/6908600/6908593/bcda94f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strandhotel Dünenmeer Ostseebad Dierhagen - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 54 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=6908593&PinnedHotelID=6908593&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/14000000/13100000/13099800/13099776/9d0b34a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kurhotel Sanddorn Warnemünde - Free WiFi - Breakfast available - Parking available - Business services 6.8 18 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=13099776&PinnedHotelID=13099776&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, windsurfing, beach bar, surfing](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/b88e53df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Heiligendamm Bad Doberan - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 513 reviews CA $361 CA $387 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1800000/1794200/1794116/0f5b2bb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A-ROSA Ostseehotel Kühlungsborn Kuehlungsborn - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 73 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1794116&PinnedHotelID=1794116&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request - Area shuttle (surcharge) - Free self parking on site - Valet parking on site (EUR 25 per day) - Limited onsite self and valet parking ### Food and drink - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas ### Things to do - Arcade/game room - Bicycle rentals - Fitness classes - Full-service spa - Health club - Hot tub - Indoor pool - Nightclub - Outdoor pool - Pilates classes - Playground - Sauna - Shopping - Snorkeling - Steam room - TV in common areas - Water skiing - Windsurfing - Yoga classes ### Family friendly - Arcade/game room - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Beach towels - On the beach - On the boardwalk/promenade - On the waterfront - Terrace ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Manicures/pedicures - Massage - Spa treatment rooms - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ### More - 1 building - 19 floors - Banquet hall - Built in 1971 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Hair dryer - Slippers - Towels provided ### Entertainment - Pay movies - TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Desk - Eco-friendly toiletries - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 28 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 75 per vehicle (one-way) - Valet parking fee: EUR 25 per day - Pet fee: EUR 28 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 55.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars. ### Property is also known as Hotel Neptun Hotel Hotel Neptun Rostock Neptun Hotel Neptun Rostock Hotel Neptun Rostock Hotel Neptun Hotel Rostock ## Frequently asked questions ### Does Hotel Neptun have a pool? ### Is Hotel Neptun pet-friendly? ### How much is parking? ### What time is check-in at Hotel Neptun? ### What time is check-out at Hotel Neptun? ### Does Hotel Neptun provide a shuttle to the airport? ### Where is Hotel Neptun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Neptun Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 480 8 - Good 303 6 - Okay 77 4 - Poor 18 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Edward Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The complimentary breakfast was the best I ever had. Also the swimming pool and the sauna were great! ##### Edward Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Leah Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice stay. Staff were wonderful and the location can't be beat. ##### Leah Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tatjana K May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacation by the Sea Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered. ##### Tatjana K Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Mary Lou May 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was nicely maintained. Loved the breakfast on the 19th floor. ##### Mary Lou Stayed 1 night in May 2024 ### 10/10 Excellent #### Linda Sep 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much. ##### Linda Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jason Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Jason Stayed 1 night in Oct 2025 ### 8/10 Good #### Katrin Aug 30, 2025 Liked: Staff & service, property conditions & facilities ... ##### Katrin Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Marian Apr 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super Hotel in perfekter Lage ##### Marian Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Oliver May 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities A ##### Oliver Stayed 1 night in May 2025 ### 10/10 Excellent #### Rebecca Aug 22, 2023 Liked: Amenities One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach. ##### Rebecca Stayed 1 night in Aug 2023 ### 8/10 Good #### Birgit Mar 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolles Hotel, service super ##### Birgit Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Sven Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Service ##### Sven Stayed 4 nights in Mar 2024 ### 8/10 Good #### Kristina Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities X ##### Kristina Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Ronald May 6, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Poor training of staff I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak ##### Ronald Stayed 2 nights in May 2024 ### 10/10 Excellent #### S. Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Alles bestens, vom Zimmer mit der tollen Aussicht auf die Mole,Personal sehr freundlich, FRÜHSTÜCKSBUFFET der Hammer, da bleiben keine Wünsche offen. Kommen immer wieder gerne. ##### S. Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Stefanie Oct 14, 2025 Liked: Cleanliness, amenities Whirlpool, Sauna, Fitnessraum, phantastisches Frühstück ##### Stefanie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Katrin Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ich war zum ersten Mal mit Mann und Enkelkind im Hotel Neptun. Wir waren rundherum zufrieden, auch wenn das Hotel an einigen Stellen noch den typischen DDR Charme versprüht, was aber überhaupt nicht schlimm ist. Das Frühstück war super, einzig die nochmalige Zuzahlung für das Frühstück in Etage 19 fanden wir überzogen, zumal das Hotel an sich auch nicht günstig ist. Wir kommen dennoch sehr gern wieder. Die nächste Buchung ist in Vorbereitung 😉👍. ##### Katrin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Claudia Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir hatten ein Kurzurlaub gemacht und uns hier sehr gut gefallen hat. ##### Claudia Stayed 2 nights in Aug 2025 ### 8/10 Good #### Cornelia Aug 15, 2025 Liked: Amenities, property conditions & facilities Wir fahren seit 10 Jahren mindestens einmal im Jahr ins Neptun. Die Servicequalität und das Preis-Leistungs Verhältnis hat doch stark nachgelassen! Bsp. Auf eine Mail w/ einer Tischreservierung in der Panoramabar wurde gar nicht geantwortet ( Anwort des Personals auf Nachfrage: es kommen zuviele Tischreservierungen rein und sie kommen nicht hinterher😳) Hallo, es ist ein sehr teures Hotel😳 Parkgebühren sind inzwischen bei 25 EUR p.T. Auch auf einer sehr höflichen Anfrage, ob wir ein Zimmer mit Ausblick zum Teepott haben könnten, wurde uns mitgeteilt, nur gegen Aufpreis von 60 EUR😳 In der Dusche Zimmer 1102 ist an den Ecken schwarzen Schimmel oder sowas ähnliches😳 ##### Cornelia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Martin Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war ein toller Aufenthalt ##### Martin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eva Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities War einfach schön ##### Eva Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alexander Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wir kommen wieder, sehr schönes Hotel! Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was. ##### Alexander Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Brigitte Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren ##### Brigitte Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Kathrin Jun 6, 2025 Disliked: Amenities, property conditions & facilities Veraltet,kein 5 sterne ##### Kathrin Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Bodo Jun 5, 2025 Liked: Cleanliness Disliked: Staff & service Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen. ##### Bodo Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Liberty Village](https://www.expedia.ca/Liberty-Village-Toronto-Hotels.0-n553248635976008521-0.Travel-Guide-Filter-Hotels) > > [Mountaineer Lodge](https://www.expedia.ca/Lake-Louise-Hotels-Mountaineer-Lodge.h5157510.Hotel-Information) > > [Hyatt Regency Bellevue](https://www.expedia.ca/Seattle-Hotels-Hyatt-Regency-Bellevue.h12648.Hotel-Information) > > [Cabin Rentals Bridge Lake](https://www.expedia.ca/Bridge-Lake-Cabins.d181759-aaCabins.Travel-Guide-Accommodation) > > [Days Inn by Wyndham Regina](https://www.expedia.ca/Regina-Hotels-Days-Inn-By-Wyndham-Regina.h448124.Hotel-Information) > > [Hotels in Oshawa](https://www.expedia.ca/Oshawa-Hotels.d6057905.Travel-Guide-Hotels) > > [Sheraton Fallsview Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [Holiday Inn & Suites Virginia Beach North Beach by IHG](https://www.expedia.ca/Virginia-Beach-Hotels-Holiday-Inn-Suites-Virginia-Beach-North-Beach.h16268.Hotel-Information) > > [Springhill Suites San Diego Downtown/Bayfront](https://www.expedia.ca/San-Diego-Hotels-Springhill-Suites-San-Diego-DowntownBayfront.h12067966.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Bangor (BGR)](https://www.expedia.ca/lp/flights/yow/bgr/ottawa-to-bangor) > > [Flights from Detroit (DTW) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/dtw/atl/detroit-to-atlanta) > > [Flights from Fort McMurray (YMM) to Dubai (DXB)](https://www.expedia.ca/lp/flights/ymm/dxb/fort-mcmurray-to-dubai) > > [Flights from Goffs (YHZ) to New York (LGA)](https://www.expedia.ca/lp/flights/yhz/lga/halifax-to-new-york) > > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Toronto (YYZ) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/yyz/hyd/toronto-to-hyderabad) > > [Flights from Vancouver (YVR) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yvr/yul/vancouver-to-montreal) > > [Flights from Las Vegas (LAS) to Calgary (YYC)](https://www.expedia.ca/lp/flights/las/yyc/las-vegas-to-calgary) ### Cars > [Dollar Rent A Car Car Rentals In Banff](https://www.expedia.ca/Dollar-Rent-A-Car-Car-Rentals-In-Banff.d10550-c43.Car-Rental-Guide-Suppliers) > > [Car rentals in Montreal](https://www.expedia.ca/Car-Rentals-In-Montreal.d178288.Car-Rental-Guide) ### Activities > [Things to do in Aruba](https://www.expedia.ca/Things-To-Do-In-Aruba.d9.Travel-Guide-Activities) > > [Things to do in Ucluelet](https://www.expedia.ca/Things-To-Do-In-Ucluelet.d57274.Travel-Guide-Activities) ### General > [Visit Chiapas](https://www.expedia.ca/Chiapas.dx11120) > > [Visit Little Havana](https://www.expedia.ca/Miami-Little-Havana.dx505226)