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Sutton Place Hotel

Star Rating
3.5 out of 5

Information

Reviews

3.1 / 5
14 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Bayfront Ferry Terminal
    2 min walk
  • Popular Location
    Roseau Public Market
    3 min walk
  • Popular Location
    Dominica Museum
    3 min walk
  • Airport
    Marigot (DOM-Melville Hall)
    65 min drive

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Book online or call:

1-866-500-4938

    About this area

    Roseau

    Located in Roseau, Sutton Place Hotel is in the city centre and by the ocean. Saint George Anglican Church and Cathedral of Our Lady of Fair Haven of Roseau are local landmarks, and some of the area's attractions include Dominica Botanical Gardens and Papillote Tropical Gardens.

    What's nearby

    • Popular Location
      Bayfront Ferry Terminal - 2 min walk
    • Popular Location
      Roseau Public Market - 3 min walk
    • Popular Location
      Dominica Museum - 3 min walk
    • Popular Location
      Saint George Anglican Church - 5 min walk
    • Popular Location
      Cathedral of Our Lady of Fair Haven of Roseau - 5 min walk

    Getting around

    • Marigot (DOM-Melville Hall) - 65 min drive

    About this property

    Sutton Place Hotel

    Dry cleaning, a free food/drink shopping service and a porter/bellboy are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe. All 8 individually decorated rooms feature free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include ceiling fans and hairdryers.

    Policies

    Check-in

    Check-in available 24 hours
    Minimum check-in age - 18

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 10:30 PM.
    If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 2 children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Free cribs (infant beds)!

    Pets

    • Pets not allowed

    Property payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.
    • Guests must contact this property in advance to reserve cots/infant beds. Noise-free guestrooms cannot be guaranteed.

    Property is also known as

    • Sutton Place Hotel Roseau
    • Sutton Place Roseau

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Free continental breakfast available daily 7 AM–9:00 AM
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds

    Conveniences

    • Front-desk safe
    • No lifts

    Guest services

    • Daily housekeeping
    • Dry-cleaning service
    • Free food shopping service
    • Front desk (limited hours)
    • Luggage storage
    • Porter
    • Turndown service

    Languages spoken

    • English

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Free cots/infant beds

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower

    Entertainment

    • TV channels
    • flat-screen TV

    More

    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Turndown service
    3.1

    Guest rating

    5 - Excellent
    1
    4 - Good
    5
    3 - Okay
    3
    2 - Mediocre
    4
    1 - Poor
    1
    3.6
    Cleanliness
    3.5
    Service and Staff
    1.0
    Amenities
    3.1
    Property condition

    1/5

    Terrible experience with Sutton place. We got there and they had no reservations for us and had us calling all over try to get a place to stay. Expedia confirmed my reservation. Had no problems with airline or car rental. They over booked and couldn’t help us.

    Stayed 6 nights in Jul. 2019

    3/5

    Right in the middle of Roseau!

    We enjoyed our stay at Sutton Place. Our suite came complete with a full kitchen, utensils, hotplate, microwave and fridge included. There were also 2 stools that came in handy for entertaining company. The bathroom was clean with plenty of hot water. As per our request, there was a playpen ready for our young son to sleep in. The staff is excellent. Friendly and willing to satisfy every request. WiFi was pretty good. The complimentary breakfast consisted of toast, cereal, coffee and jam. We always arrived too late for the fresh fruit. Other breakfast options are available for a nominal fee. Our only complaint is the noise! There is a lounge right in their cellar which made it difficult to sleep at times. Of course my son had no issues sleeping right through it. The town comes alive pretty early in the morning. This was my first of hopefully many stays with Sutton Place. You get more space for your buck compared to other local hotels.

    4/5 Good

    Premium parking and good service attituude.

    We arrived in Roseau 2 days before our stay at Sutton Place and we popped in there just to confirm our reservation and they said they had us down and our room would be ready when we were. We got back to Roseau after 21:00 and they had us park right in front on the front door and they had a security guard on duty. The girl at the front desk was very nice and she escorted us to our room. The next morning she was there to help us get what we needed for breakfast. All in all it was a nice experience, actually better than our hotel in Fort de France.

    4/5 Good

    Central, comfortable and clean

    We were quite satisfied with our stay at Sutton Place. First, upon arrival at the hotel, we had to cancel our 3rd night, because our flight schedule had changed. They cancelled our 3rd night without charging us a cancellation fee, which we greatly appreciated. The WiFi worked well, the room was clean and comfortable, and the front desk lady was nice and helped us book our taxi for our tracking expedition. Although everything is closed on Sundays, there is a grocery stores and a few restaurants at walking distance from the hotel. The included continental breakfast was disappointing however. The only food available was toasts with butter or marmalade, or Special K cereals. More options would have been nice (e.g. muffins, croissants, peanut butter, fruits, etc.). Also, note that room #4 does NOT have a hairdryer for some reasons.

    2/5

    Sutton Place? ... You decide!

    When we booked a two bedroom suite we did not expect 1 room with two beds. As a result had to share a room with my parents at my mature age not ideal. Only two members of staff on reception actually provided good customer service. The breakfast buffet was limited and as things ran out during the week things were not replenished. There was one particular Carib young lady at reception who were a breath of fresh air if not for her our stay would have been tainted.

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