Rocks Estate Tours and Activities

This property was at its worst for our stay. We booked the room more than 30 days in advance but they only notified us of the following problems 2 hours before we checked in. The elevators were not working and we were initially booked on the 4th floor. We were relocated to the 2nd floor which required pulling three 50+ pound suitcases up (and down) a flight of stairs. Not fun. The central A/C system was also not working, but they had installed window A/C units in the rooms (one per room, so our living room was cooled but the bedroom was not). A fan was provided to move the cool air into the bedroom so that did help. Since the A/C system was down the daily full breakfast was reduced to a continental style breakfast. We did not get what we paid for so requested a discount. We received 20% off but felt like it should have been more. We will have at least two more stays in the Dartmouth College area but will avoid this property.

The positives: The rooms and the property were immaculately clean and well-kept and the choice of pools (indoor and outdoor) was a nice amenity. The negatives: Booking through Expedia incurred a $10 fee that was unexpected and the hotel staff did a mediocre job explaining the rationale for that charge. Being a culinary resort, I expected more treats included for guests and if not free breakfast, then at least a meal subsidy at one of the onsite eateries. All in all, it’s a nice, quiet place to stay and relax if you want to be close to Burlington but not in the city.

Super