Title: Mercure Han-sur-Lesse - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Han-sur-Lesse Travelers can immerse themselves in the natural beauty of Han-sur-Lesse through local ecotours before returning to savor a delicious meal at Merlesse restaurant ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/eee6c395.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/a98f17eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/6ff21d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/47e10906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/68fb8e40.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Han-sur-Lesse offers adventure and relaxation in town. Enjoy nearby ecotours, swim in the indoor pool, or unwind in the garden. Dine at Merlesse restaurant, and benefit from the on-site bar, free WiFi, and multilingual staff. VIP Access 8.6 Excellent ## Popular amenities - - Breakfast available - 24/7 front desk - Bar - Parking available - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/7b720783.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/2b988f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 7.8 Good 8 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Ceiling fan Blackout drapes/curtains Separate bedroom Rainfall showerhead - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/a38e408f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Kitchen 9.2 Wonderful 14 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Smart TV Blackout drapes/curtains - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information) ## About the area Rochefort is home to Mercure Han-sur-Lesse. Fourneau St-Michel and Celtic Museum are cultural highlights, and some of the area's activities can be experienced at Château Royal d'Ardenne and Riveo. Chevetogne Park and Euro Space Center are also worth visiting. Enjoy the great outdoors with cave exploring and hiking/biking trails, or hop on a moped rental nearby and explore all the area has to offer. [Visit our Rochefort travel guide](https://www.expedia.ca/Rochefort.dx500319) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.12540%2C5.18757&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HkM4qqS1CXn6TbnsnUR01BA0Ykg=) Rue Joseph Lamotte 16 18 20, Rochefort, 5580 ### What's nearby - Malagne - 2 min walk - 0.2 km - Caves of Han - 7 min walk - 0.7 km - Rochefort Chateau - 6 min drive - 6.9 km - City Centre - 6 min drive - 7.2 km - Château de Lavaux-Sainte-Anne - 10 min drive - 9.3 km ### Getting around - Rochefort-Jemelle Station - 10 min drive - Charleroi (CRL-Brussels South Charleroi) - 59 min drive ### Restaurants - ‪Breakfast@Mercure - ‬1 min walk - ‪Le Pavillon - ‬9 min walk - ‪Chez Sandra - ‬2 min walk - ‪La Taverne du Centre - ‬1 min walk - ‪Tivoli - ‬9 min drive ## About this property ### Mercure Han-sur-Lesse Property highlights Take advantage of a terrace, a garden, and a fireplace in the lobby at Mercure Han-sur-Lesse. Adventurous travelers may like the ecotours at this hotel. Be sure to enjoy a meal at Merlesse, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a business center. You'll also enjoy perks such as: - An indoor pool along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - An elevator, a 24-hour front desk, and a vending machine - A reception hall, a water dispenser, and multilingual staff Room features All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Heating and ceiling fans - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 0-cm Smart TVs with premium channels - Electric kettles, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/93000000/92330000/92324200/92324111/53ff0703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Au lit des Ours Rochefort - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 45 reviews CA $98 CA $108 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=92324111&PinnedHotelID=92324111&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2940000/2932900/2932877/b8c031b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Le Val de Poix - Logis Hotel Restaurant Saint-Hubert - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.2 Very good 135 reviews CA $200 CA $213 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=2932877&PinnedHotelID=2932877&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/17000000/16610000/16600800/16600796/59462c1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel la Malle Poste Rochefort - Pool - Pet-friendly - Kids pool - Parking included 8.8 Excellent 97 reviews CA $184 CA $195 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16600796&PinnedHotelID=16600796&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite](https://images.trvl-media.com/lodging/32000000/31330000/31328200/31328176/6e403330.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Manoir Marche-en-Famenne - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 18 reviews CA $146 CA $155 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=31328176&PinnedHotelID=31328176&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, French cuisine](https://images.trvl-media.com/lodging/4000000/3240000/3234800/3234756/0545d416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quartier Latin Marche-en-Famenne - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 193 reviews CA $255 CA $273 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=3234756&PinnedHotelID=3234756&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30040000/30039100/30039086/58d8d37a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Château de Vignée Rochefort - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 30 reviews CA $354 CA $382 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=30039086&PinnedHotelID=30039086&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/7000000/6750000/6745300/6745281/cdc13498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Château d'Hassonville Marche-en-Famenne - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 45 reviews CA $256 CA $278 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=6745281&PinnedHotelID=6745281&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93040000/93030500/93030464/a9412d1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moulin de Daverdisse Daverdisse - Pool - Breakfast included - Spa - Parking included 10 Exceptional 11 reviews CA $318 CA $337 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=93030464&PinnedHotelID=93030464&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83290000/83284900/83284816/6404595c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Moulin de Resteigne Tellin - Breakfast included - Parking included - Free WiFi - Housekeeping 9.8 Exceptional 6 reviews CA $192 CA $203 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=83284816&PinnedHotelID=83284816&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/41000000/40110000/40102600/40102571/29b7051b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartement Fleurs des champs – Esc’Appart Rochefort - Kitchen - Parking included - Free WiFi - Outdoor space 10 Exceptional 8 reviews CA $113 CA $253 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=40102571&PinnedHotelID=40102571&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (EUR 18 per day) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Merlesse ### Things to do - Ecotours - Indoor pool - TV in common areas ### Family friendly - Indoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business center ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Elevator (35 inch wide door) - Front entrance ramp - Handrails in stairways (39 inches high) - Lever door handles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 0-cm smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.25 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25 per person - Self parking fee: EUR 18 per day - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards, debit cards, mobile payments, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 7:00 AM to 10:00 PM ### Property is also known as Mercure Han Sur Lesse Mercure Han-sur-Lesse Hotel Mercure Han-sur-Lesse Rochefort Mercure Han-sur-Lesse Hotel Rochefort Mercure Han Sur Lesse (Opening October 2020) ## Frequently asked questions ### Does Mercure Han-sur-Lesse have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM. ### How much does it cost to stay at Mercure Han-sur-Lesse? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Han-sur-Lesse on Nov 3, 2025 start from CA $167.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Rochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Han-sur-Lesse pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Mercure Han-sur-Lesse? > Self parking is available for EUR 18 per day. Limited spots are available. ### What time is check-in at Mercure Han-sur-Lesse? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Mercure Han-sur-Lesse? > Check-out is at 11:00 AM. ### Where is Mercure Han-sur-Lesse located? > Situated in Rochefort, this hotel is 0.4 mi (0.6 km) from Caves of Han and within 6 mi (10 km) of City Centre and Rochefort Chateau. Château de Lavaux-Sainte-Anne and Chevetogne Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Han-sur-Lesse Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 132 8 - Good 107 6 - Okay 43 4 - Poor 9 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Jan Oct 21, 2025 Liked: Staff & service, amenities, property conditions & facilities Certain small issues in the room but overall a very good stay. Parking access did not work well. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf8cd5c0-d682-43d9-8879-0d881cc5634d-1761048754449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7772428b-65f3-4baa-bd64-6f00cf4d0a7c-1761048759591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6dc7d6d-e560-41d9-ba29-bc562b823429-1761048759101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jan Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Sanela Oct 21, 2025 Liked: Cleanliness, amenities Poor service (table cleaning, seating and busy ##### Sanela Stayed 4 nights in Oct 2025 ### 8/10 Good #### Gert Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ##### Gert Stayed 1 night in Jul 2025 ### 8/10 Good #### David Sep 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel Staff very helpful, breakfast good and the area is a very nice place to stay. ##### David Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Julie Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stop. Nice place super clean Perfect room for a family of 4! High standard and perfect for a pit stop on our way back to switzerland. Will come again. ##### Julie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kimberly Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel. Excellent common spaces and terrace. Staff at the Lounge were gracious and warm. ##### Kimberly Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Lisette Aug 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay. The family room is spacious and clean. ##### Lisette Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Martha Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful new hotel with fab pool. ##### Martha ### 8/10 Good #### JUSTINE Feb 23, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Modern and confortable but food to be improved Very nice location, modern hotel , confortable but the food (breakfast at 23e and restaurant 45EUr 3 courses) was very expensive for the quality.... breakfast especially disappointing ##### JUSTINE Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Rebecca Aug 1, 2025 Liked: Cleanliness Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive. ![](https://a.travel-assets.com/ugc/hotel-reviews/a53993ee-7d5f-42c3-adcd-2133931e8413-1754066270725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rebecca Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jacqueline Nov 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great and beautiful hotel. Nice lobby, good menu and drinks and service. Swimming pool too cold, unfortunately. ##### Jacqueline Stayed 2 nights in Oct 2023 ### 8/10 Good #### Howard Aug 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kitchenette was a surprise bonus - never seen that before, but there were no bowls only plates. Like the separate bunk bed area for the children. ##### Howard Stayed 1 night in Aug 2024 ### 8/10 Good #### Brian Aug 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15). ##### Brian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Peter Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Propere kamers ##### Peter Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Greta May 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New property/comfortable Check in person was very helpful. The room had less floor space than most rooms we have stayed in but was very well appointed with lighting and amenities. We would recommend it to friends. ##### Greta Stayed 1 night in May 2023 ### 8/10 Good #### Louise Sep 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a beautiful room, bathroom and swimming pool. Front desk staff is very friendly! Only bad thing I have to say is that you only get 2 towels and there are no towels at the swimming pool? Very strange. Also good to know: there are no bathrobes or slippers. It's a very standard room. Also do not expect a lot from the airconditioning. A lot of functions are blocked and we were really hot through the night. ##### Louise Stayed 1 night in Sep 2024 ### 8/10 Good #### Jan Mario Jul 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is new and the room we had was well laid out for family with kids. When walking in there is a nook with bunk beds. The a small kitchen and the a queen bed. Only downside was that ac did not work and the removed parking charge to address this inconvenience. Keep in mind that many of the restaurants closed their kitchen at 1830. The hotel kitchen was not open at all. ##### Jan Mario Stayed 1 night in Jul 2023 ### 8/10 Good #### Roman Aug 26, 2023 Liked: Property conditions & facilities If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that. ##### Roman Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Robert Aug 13, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel stay ruined by poor dining experience Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again. The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again ##### Robert Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Ayfer Jun 19, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Not what it promises In the last leg of our driving holiday, I specifically chose a Mercure hotel as we were going to be driving for 7/8 hours and I wanted a hotel I could trust to give us quality rest. I found the Mercure Hun-Sur hotel, made sure it had a restaurant, as our intention was to have a drink and a meal and go to sleep. An hour after I booked, I received an email saying that the restaurant will be closed. This upset our plans but the same email said there will be bar food available, which was fine for us. Unfortunately, once checked in we were informed that the bar food wasn’t available either. Not only that, they couldn’t even prepare a cheese platter or a sandwich for us. To add insult to injury, there were no eateries open in the village which meant we had to get back in the car and drive to another town, which was the least thing we wanted to do at that time. Because of this distress caused at a time when we needed rest and calm, I respectfully ask that I’m refunded the price of the room which was charged to my card. ##### Ayfer Stayed 1 night in Jun 2024 ### 8/10 Good #### Carsten Jul 30, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Yes we would come back... We had a nice familyroom with fridge, microwave and cooking posibility. Nespresso and water. Very nice. First night on arrival the aircon didn't work. Next morning we got a much better room and a working aircon. Great service, thanks Mercure. \*\*\*\*\* Beds were very comfy, pillows well you know, if it is not your own... Area around the hotel is very beautyfull. Breakfast is good. Pool is very nice. Last whole day we asked the staff to indicate the way to the biggest Carrefour to us. We got a trip to France to see a nice town. Again great service staff.. \*\*\*\*\* When we got back from our trip to France however..... The room hadn't been cleaned. Not very nice. Wet towels lying on the floor, trashcan full. etc etc.... The staff, only one person, did a great job. New towels, new toiletpaper, new coffee, free drinks (beer) So what to say ? Hotel concierge service: GREAT JOB AND SERVICE Hotel cleaning: NOT OK We did't get a refund, should we????? Yes two major bummers = refund.... Would I come again? Yes without hesitation. ##### Carsten Stayed 4 nights in Jul 2023 ### 8/10 Good #### Sebastien Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbe mais literie beaucoup trop ferme ##### Sebastien Stayed 1 night in Oct 2025 ### 8/10 Good #### Sebastien Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbe hôtel personnel très sympathique, le seul bémol la literie très bonne qualité mais extrêmement ferme un surmatelas serait le top.... ##### Sebastien Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Denise Van Aug 28, 2025 Tout était super: chambres,réception, piscine et surtout le restaurant. ##### Denise Van Stayed 1 night in Aug 2025 ### 8/10 Good #### Geert Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities goed ontbijt ##### Geert Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [LondonHouse Chicago, Curio Collection by Hilton](https://www.expedia.ca/Chicago-Hotels-LondonHouse-Chicago.h12786616.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Fairmont Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels-Fairmont.0-0-d178245--bFairmont.Travel-Guide-Filter-Hotels) > > [Cottages Kingston](https://www.expedia.ca/Kingston-Cottages.d6057821-aaCottages.Travel-Guide-Accommodation) > > [Anda Venice Hostel](https://www.expedia.ca/Venice-Hotels-Anda-Venice-Hostel.h21065411.Hotel-Information) > > [Cottages Kitchener](https://www.expedia.ca/Kitchener-Cottages.d10579-aaCottages.Travel-Guide-Accommodation) > > [Hotels in Fort St. John](https://www.expedia.ca/Fort-St-John-Hotels.d57378.Travel-Guide-Hotels) > > [Condo Rentals Cocoa Beach](https://www.expedia.ca/Cocoa-Beach-Condos.d6549-aaCondos.Travel-Guide-Accommodation) > > [Fairmont Hotels in Kananaskis](https://www.expedia.ca/Kananaskis-Hotels-Fairmont.0-0-d177767--bFairmont.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels-Cheap-Hotels.0-0-d6094955-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Wawa](https://www.expedia.ca/Wawa-Hotels.d4130.Travel-Guide-Hotels) > > [BestWestern Hotels in Port Hope](https://www.expedia.ca/Port-Hope-Hotels-Best-Western.0-0-d9375--bBestWestern.Travel-Guide-Filter-Hotels) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information) ### Flights > [Flights from Grande Prairie (YQU) to Narita (NRT)](https://www.expedia.ca/lp/flights/yqu/nrt/grande-prairie-to-tokyo) > > [Flights from Sydney (SYD) to Delhi (DEL)](https://www.expedia.ca/lp/flights/syd/del/sydney-to-delhi) > > [Flights from Edmonton (YEG) to Happy Valley - Goose Bay (YYR)](https://www.expedia.ca/lp/flights/yeg/yyr/edmonton-to-goose-bay) > > [Flights from Toronto (YYZ) to Velika Gorica (ZAG)](https://www.expedia.ca/lp/flights/yyz/zag/toronto-to-zagreb) > > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Flights from Winnipeg (YWG) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/ywg/lax/winnipeg-to-los-angeles) > > [Flights from Vancouver (YVR) to South Lake Tahoe (TVL)](https://www.expedia.ca/lp/flights/yvr/tvl/vancouver-to-lake-tahoe) > > [flights from john g diefenbaker intl airport](https://www.expedia.ca/lp/airports/yxe/flights-from-john-g-diefenbaker-intl-airport) > > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal) ### Cruise > [Cruises to Alaska](https://www.expedia.ca/Cruises-to-Alaska.d203.Travel-Guide-Cruise) ### Activities > [Things to do in Panama City](https://www.expedia.ca/Things-To-Do-In-Panama-City.d2897.Travel-Guide-Activities) ### Packages > [San Andrés Vacations](https://www.expedia.ca/San-Andres.d6024028.Destination-Travel-Guides) ### Vacation Rentals > [Medicine Hat Vacation Rentals](https://www.expedia.ca/Medicine-Hat-Vacation-Rentals.d4118.Travel-Guide-VacationRentals) ### General > [Visit Amstelveen](https://www.expedia.ca/Amstelveen.dx5284) > > [Visit Florida City](https://www.expedia.ca/Florida-City.dx8101)