Rizzo Vacation Packages

Our rooms were immaculate, everything you could possibly want including the most beautiful beach is right at your fingertips. Alessia the beautiful young woman who cooks at breakfast was such a joy along with her coworkers. I highly recommend breakfast because of these sweet and attentive staff members. Also, the young lady who prepares cocktails by the pool, also outstanding. The front desk staff was very helpful as well. I can’t say enough good things about this property and the amenities. I also would like to mention the gentleman who helps at check-in to carry bags, he is so on top of things. Overall, it was a fantastic stay.

The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.

We loved everything about the resort, the grounds, the pool areas, the dining options. Great location and definitely catch the shuttle to Cefalu which the hotel runs in the morning and afternoon, only 25 min bus ride.

Every thing was great.

We had booked 2 standard rooms almost a year in advance through Expedia- the cost was more than we wanted to spend however the hotel, pool and beach area looked so superior that we decided it would be worth the 487 euros per night, after all we were travelling with our friends both celebrating their 65th Birthdays. We had confirmations that the rooms were indeed booked from June 1- 8 inclusively. Upon arrival on June 1 we were told that the hotel had generously decided to "up grade " us to the 5 star area of the hotel, as standard rooms were situated in an older part of the resort in the 4 star area. It sounded good at the time as we were already quite impressed with the hotel lobby and pool area. The hotel clerk immediately processed our hotel stay for the whole week on our credit cards. Then she took us to see the rooms. The rooms we were taken to were directly outside the front desk under an overhang with a path in front that led to the pool patio area and pool. The rooms were very small, basically the bed filled the room, there were no drawers for clothing and a very small area for hanging clothes and no where to place empty or full luggage. It was also a handicap room with very low fixtures and a pull down seat in the shower. There was no sea view, in fact you would have to have the black out curtains pulled at all times to ensure privacy. When we objected to taking these 2 rooms we were told there were no other rooms available. There was nothing more to be done