Forfaits vacances – Comté de Richmond

The stay was good. The tennis courts were good but you could tell they did not maintain them as well as they should. Also their housekeeping was horrible. When we first arrived we were missing multiple items. The front desk was extremely helpful to get those items to us. However housekeeping was to come every other day. In our 7 full days not counting check in and out days we only received housekeeping once. The prices of food was outrageous.

Cuisine uniquement équipée de micro-ondes qui faisait aussi four à convection donc plus petit qu'un four traditionnel. Sinon chambre/suite parfait.

Our stay was as expected; clean and accommodating. Our only “complaint” is the property staff said check-in begins at 4PM, it’s not “at” 4PM. So if your room isn’t cleaned they can’t give you a timeline, it’s just when the maid calls to confirm it’s ready. It was a little challenging on a hot day with our child to manage with nowhere to go. We were able to use the pool until our room was ready, though. Also the walls are thin, you can hear someone walking upstairs when in the rooms downstairs.