Forfaits vacances – Comté de Richmond

Room wasn’t ready. We arrived early, were rather bored but after educating me about check in times, our room was not ready at said time. Gave some grace but when finally raised the issue with front desk they seemingly moved me into something - not at all clear that it was equivalent to what we had reserved. For my inconvenience they gave me a free breakfast voucher, when I thought I had reserved a deal with breakfast included anyway. Lastly, while bored and not yet checked in we bought drinks at the Currents using personal card. That charge seems to have been attached to my room bill as well for a double charge. FIne dining was a disappointment too- new staff at the marina, sticky tables and mediocre food overpriced for country club crowd. Will not bother to stay again. Bonus points on the breakfast, though. That was the highlight.

Tu he inside of the hotel really need to be renovated. The bedroom and bathroom was very outdated, everything needs to be updated. Bed was confortable. Breakfast terrible. We stayed there because of its location and reasonable price.

Had to beg for housekeeping service because it was non existent, but overall the hotel is pretty nice inside. Our bathroom could have been cleaner, but the room itself was modern and nice. Loses stars because the location is garbage. Richmond is not a safe city to walk around and the location of the hotel is very inconvenient and there is literally nothing there except lots of homeless people. Also their parking is $50 per night and 20 seconds across the road is $22.