Reitwein Vacation Packages

This hotel is generally lovely because of its modern and artistic aesthetic. Overall clean. The rooms are spacious modern and fun, have hard flooring (no carpet) and the comforter is white. Its also close enough to the strip without being in the chaos. However, here are the downsides of staying here - its in an area where the surrounding is a little suspect. Inside the hotel, not all restaurants are open all day- we got in at a time where most restaurants were closed and only reopened at 5 pm so the options were very few. We ended up spending $70 for 2 people at the chinese spot, which was decent but not amazing. Then, the room appeared to be clean but upon closer inspection there were some disappointing things: a clipped toenail on the bathroom floor, the white comforter with melted chocolate stains and a small piece of broccoli smooshed into it which tells me they don't wash those comforters (EW). The patented beds which are fabric looked like they had seen some things. They need a cleaning. Tiny hairs decorated the shower. There is also no coffee maker in the room - Virgin should look into getting Bruvi's for all the chambers. The front desk agent, Ashley, was very responsive and apologetic to my complaints and rectified the situation immediately with housekeeping and by refunding a night of resort fees for which I was immensely grateful. Opal building is close to garage but corner views not great in Opal. Would I stay here again? Maybe, if they correct the cleanliness.

The sheets had stains on the when we arrived. The room was outdated but for the price we did kind of expect that. I was told we would have to pay extra for any additional sheets however when I told them they had already started out looking dirty they finally gave us new, but that was several nights into the stay. Most staff didn't speak english so there wasn't great communication or friendliness. It was nice to have the pool and beach within walking distance. Windows would open but no screens which was disappointing because if you wanted fresh air there was a fear of birds flying in. We also had a decent leak from our AC unit running down through the drywall causing it to bubble up and pool on the floor which caused me to slip and fall.

Great little hotel! In a really nice location

Very nice. Huge and Clean

The window had a significant air leak around the seals. The A/C couldn't cool the room down very well and turned off by itself. The sign for the tray of goodies by the minibar is deceptively small and could easily result in an unexpected charge just for picking something up and not actually eating or drinking it. On the positive side, the bed and pillows were very comfortable and the staff did give us a complimentary upgrade to a slightly better room when we checked in.