Redwood Grove Vacation Packages

Awesome place to stay if visiting Shoreline Amphitheater

The beds were very comfortable. Quiet area for my pet. Staff was very professional

First of all, the phone didn't work, had to use my cell phone, then the AC wasn't working properly but then did. I called to order room service and they took awhile to answer plus I wanted a mixed drink but the bartender had left so I settled for wine instead. I also feel that getting charged a delivery and service fee is redundant and then this also tipping too. I know that I could not oder from room service but it's convenient although charging for 2 different fees should be reconsidered. There was also no bar of soap or soap of any kind for hand washing so I used shower gel, I could of ask the front desk for it but when I called about the phone and AC issues, I felt they took too long responding to the issue. This is the second time that the phone in my room didn't work. This hotel use to be a really nice and updated place but lately it seems to be lacking in many areas.