Redland Vacation Packages

It was nice day from the room and everything however, the AC stopped blowing cold after a while, and the room was very humid

Everything was exceptional as usual. Staff knew our names, CUT was excellent. Downside is the pool needed cleaning/chemicals and the heater was broken. The pool is a major selling point for us so it was a bit of a let down. We will be back again but will check on the status of the pool first. Staff is excellent, always have gifts for the kids and delicious baked goods in our room. Highly recommend for families.

Professional and very kind and helpful people

One of the elevators broke down Saturday and wasn't fixed until Tuesday, the day we left. The hotel was full with many staying for the concert at Nationals Stadium so it was a long wait to get upstairs although security did try to help those in wheelchairs get on quicker. Most understood except one hotel guest who was unwilling to cooperate. Otherwise, the staff was helpful, the rooms clean and well appointed, and breakfast had a nice selection. Ms. V was wonderful, helpful and helped make the stay extra special. Despite the elevator issue, I would choose this location again.

This property was older. It needs some upgrading. The carpets in elevators, halls, and rooms need to be deep cleaned or changed. Our bed was not comfortable and we had to change rooms because our room kept making a horrible whistling sound all night long. The water pressure in both of our rooms was not good at all! Our stay was not as we had hoped in celebrating our Wedding Anniversary. Not the most comfortable happy stay. Also, the gym is really small a d dark feeling. Needs new lighting and a clean welcome feeling. However, the entire staff was very polite and professional, including the restaurant staff!! The food at the hotel was great!!