Title: Hotel Minerva - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Minerva Hotel in Ravenna with a 24-hour front desk and a bar ![Exterior](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/d162258d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bicycling](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/f7a6ae4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/faf3d174.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/861fb8b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/82798d39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Minerva sits in the heart of the city, welcoming guests with complimentary WiFi throughout the property. The extended parking options save time for road-trippers, while express check-out makes departures hassle-free for business travelers. 8.2 Very good ## Popular amenities - Bar - Room service - Breakfast available - 24/7 front desk - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2690913&PinnedHotelID=2690913&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Single Room](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/39c87afa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning HDTV Bidet Private bathroom Rainfall showerhead Hair dryer Digital channels Wardrobe or closet - Sleeps 1 - 1 Twin Bed ![Double Room](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/faaae76f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning HDTV Bidet Private bathroom Rainfall showerhead Hair dryer Digital channels Wardrobe or closet - Sleeps 3 - 1 Twin Bed ![Triple Room](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/c8e4353f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.0 Very good 1 review ### Highlights Air conditioning HDTV Bidet Private bathroom Rainfall showerhead Hair dryer Digital channels Wardrobe or closet - Sleeps 3 - 1 Twin Bed ![Family Room](https://images.trvl-media.com/lodging/3000000/2700000/2691000/2690913/28018836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning HDTV Bidet Private bathroom Rainfall showerhead Hair dryer Digital channels Wardrobe or closet - Sleeps 4 - 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRavenna-Hotels-Hotel-Minerva.h2690913.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRavenna-Hotels-Hotel-Minerva.h2690913.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.41964%2C12.20723&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=371_fXiHwONOknIUie70YRAgEJQ=) Via Maroncelli 1, Ravenna, RA, 48121 #### What's nearby - Piazza del Popolo - 8 min walk - 0.7 km - Mausoleum of Galla Placidia - 10 min walk - 0.9 km - Dante Alighieri's Tomb - 10 min walk - 0.9 km - Basilica of San Vitale - 11 min walk - 1.0 km - Ravenna Cathedral - 13 min walk - 1.1 km #### Getting around - Ravenna Station - 2 min walk - Forlì Intl. Airport (FRL) - 45 min drive #### Restaurants - ‪Alchimia Ristorante Pizzeria American Bar - ‬6 min walk - ‪Grinder Coffee Lab - ‬5 min walk - ‪Farini - ‬5 min walk - ‪Caffè Letterario - ‬6 min walk - ‪Brancaleone - ‬5 min walk ## About this property ### Hotel Minerva Hotel in the city center Hotel Minerva provides a bar and more. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - Buffet breakfast (surcharge), extended parking, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and a front-desk safe Room features All guestrooms at Hotel Minerva feature comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - HDTVs with digital channels - Wardrobes/closets, cribs/infant beds, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2550000/2542000/2541982/6276aa34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Ravenna - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.4 Very good 412 reviews CA $102 CA $119 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2541982&PinnedHotelID=2541982&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/21700/21686/f1ef23ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Ravenna Ravenna - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 642 reviews CA $118 CA $140 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=21686&PinnedHotelID=21686&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/5600/5566/ad6d69e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bisanzio Ravenna - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Roundtrip airport shuttle (surcharge) from 10:00 AM to midnight on request - Free uncovered self parking on site - Uncovered extended parking on site ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 6 for adults and EUR 4 for children - A bar/lounge ### Things to do - TV in common areas ### Family friendly - Crib (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11 PM Express check-in available ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 10 days prior to check-in ### Access methods Staffed front desk ### Pets Pets allowed Service animals are welcome, and are exempt from fees 1 total (up to 22 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Cribs (infant beds) are available for EUR 10.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 6 for adults and EUR 4 for children - Airport shuttle fee: EUR 100 per vehicle (roundtrip) - Crib (infant bed) fee: EUR 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number IT039014A1WZFRZHH6 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Minerva Ravenna Minerva Ravenna Hotel Minerva Hotel Hotel Minerva Ravenna Hotel Minerva Hotel Ravenna ## Frequently asked questions ### Is Hotel Minerva pet-friendly? > Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Minerva? > Check-in start time: 2 PM; Check-in end time: 11 PM. ### What time is check-out at Hotel Minerva? > Check-out is at 11 AM. ### Does Hotel Minerva provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 10:00 AM–midnight on request. A fee of EUR 100 per vehicle applies. ### Where is Hotel Minerva located? > Located in the heart of Ravenna, this hotel is within a 10-minute walk of Church of San Giovanni Evangelista, Arian Baptistry, and Basilica of Sant' Apollinare Nuovo. Rocca Brancaleone and Church of San Giovanni Battista are also within 10 minutes. Ravenna Station is only a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Minerva Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 85 6 - Okay 24 4 - Poor 7 2 - Terrible 1 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Sebastian Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and hotel ##### Sebastian Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alice Anna Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The location of this hotel is great, only 1 minute away from the station. It's possible to go to the center of Ravenna easily by foot. It was quiet and clean. ##### Alice Anna Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Keith Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved this hotel! Delighted hotel and great location! Super price! Such wonderful people! Made my stay very enjoyable! I would highly recommend this hotel! ##### Keith Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Giovanni May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Convenient and near station. Clean. ##### Giovanni Stayed 1 night in May 2023 ### 8/10 Good #### Claudio Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel a ridosso della piccola…tranquilla stazione di Ravenna…il centro a 7 minuti a piedi…camere pulite…colazione sufficiente…personale cortese e cordiale buon rapporto qualità/prezzo ##### Claudio Stayed 2 nights in Aug 2025 ### 8/10 Good #### Walter Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Parkplatz war nicht wie ausgeschrieben kostenlos, für die Tageskarte wurde 3 Euro verrechnet - zusätzlich musste ich 1.50 Euro Gebühr zahlen, weil bei Ankunft die Parkkarte nicht bereitgestellt werden konnte. ##### Walter Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Maurizio Jun 13, 2024 Liked: Cleanliness, staff & service L’hotel si trova in buona posizione per visitare il centro cittadino, precisamene a lato della stazione, ma il luogo appare tranquillo, diversamente da molte altre città. La vettura può essere lasciata nelle strisce blu esponendo sul cruscotto un voucher rilasciato dall’hotel, ma il parcheggio NON È gratuito; il costo nel mio caso è stato irrilevante, ma è consigliabile accertare in anticipo l’aggravio personale. Lo staff è stato sempre presente e disponibile; la mia camera era ampia, ma con box doccia troppo contenuto rispetto alla dimensione del bagno e la colazione per me qualitativamente non si è rivelata molto soddisfacente, considerate le possibilità della zona. Purtroppo, l’addebito di una lattina di Sprite da 33 per € 6 al check out ha abbattuto completamente il mio parziale apprezzamento; avrei dovuto chiedere in anticipo e nel caso rivolgermi all’esercizio proprio a fianco per una condizione normale, un vero peccato. ##### Maurizio Stayed 2 nights in Jun 2024 ### 8/10 Good #### Gianluca Jan 24, 2024 Liked: Cleanliness, staff & service, room comfort Hotel carino comodo per chi viaggia per la vicinanza della stazione ma anche per la vicinanza al centro città. Prezzi più o meno nella media, anche se per 65€ senza colazione mi sembra un po' tantino. ##### Gianluca Stayed 1 night in Jan 2024 ### 8/10 Good #### Riccardo Nov 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un buon hotel tradizionale vicino al centro e vicinissimo alla stazione. Le immediate vicinanze non offrono molto ma basta spostarsi verso il centro per trovare ristoranti e negozi. Stanze soddisfacenti e bagni funzionali. ##### Riccardo Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Charles, Grand junction Feb 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is vintage and that is what is charming. I liked that the lobby had a decades old printed volume in Italian of Tolstoy's War and Peace and Thomas Mann's Doctor Faustus. The cleaning staff are nice and friendly. ##### Charles Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Verified traveller Dec 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort bien placé. Personnel aimable et compétant. Parle correctement plusieurs langues ##### Verified traveller Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller Jul 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale cordiale, disponibile e competente. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jun 5, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NONOSTANTE L'HOTEL SIA VICINO ALLA STAZIONE, RISULTA MOLTO SILENZIOSO COLAZIONE BUONA PERSONALE GENTILE E DISPONIBILE ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Lorenzo, Piacenza Jun 21, 2020 Liked: Cleanliness, staff & service Struttura datata, ma risistemata benissimo, la posizione è ottima X visitare la città, camere pulite e personale molto cordiale, in visita alla città con la famiglia, lo consiglio sicuramente! ##### Lorenzo Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Olga Feb 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Great location - right next to the teain station and 5 mins walk feom the pld town, comfortable rooms, Italian breakfast available. ##### Olga Stayed 1 night in Feb 2020 ### 10/10 Excellent #### NOBUAKI Feb 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel with excellent staff!!! Everything was great here at this hotel. Hotel stff were all friendly and my room (218) was excellent. I will definately come back there if I have another chance to visit Ravenna. However I had a small problem when I checked in. I booked this hotel with breakfast inc. A confirmation email from hotels.com proved it. But the hotel recieved my reservation from hotels.com as a "room only". They showed me the document. So this was a fault from hotels.com. I hope such a mistake won't happen again. ##### NOBUAKI Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Doug, Los Angeles Jan 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s at a great location right next to the train station, yet very quiet. Ravenna is very walkable and this hotel is near almost all of the sites with mosaics. ##### Doug Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Jasmine Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Minerva It was a nice place to stay in especially with the balcony as my Husband smokes. The only thing was there was no egg at breakfast. ##### Jasmine Stayed 5 nights in Jan 2020 ### 10/10 Excellent #### Peter Dec 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vollwertiges Hotel zu sehr günstigem Preis Gute Lage am Bahnhof. Keine Luxusunterkunft, Frühstück nicht opulent. In Anbetracht des supergünstigen Preises aber überraschend vollwertig, keine Mängel. ##### Peter Stayed 3 nights in Nov 2019 ### 8/10 Good #### giulio Nov 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comodissimo E' diventato ormai il mio hotel di riferimento per i soggiorni a Ravenna. Arrivando con il treno è comodissimo avere l'albergo a 50m dalla stazione FS, e perdipiu' a 10 minuti a piedi dal centro storico. Camere essenziali con tutto il necessario, letto comodo e servizio cortese ed accurato. ##### giulio Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Oct 27, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort 방이 춥고 좁았다. 다음엔 돈을 더 주고 다른 곳 간다. ##### Verified traveller Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller Oct 23, 2019 Disliked: Cleanliness, amenities, property conditions & facilities ???????y??? ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Becky Oct 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would stay here again One of the best things and worst things about the hotel was its location. It was very close to the train station (about 2 doors down on the main street), so it was very convenient to get there after arriving and after a day trip. It was a few blocks to the old town, where most of the restaurants were. The neighborhood is a bit rough, though, although I did not feel endangered there even when arriving late at night after dinner. There was a buzzer on the door and no one could enter unless the desk clerk buzzed you in. They were very prompt about this; we never had to wait more than a few seconds. The hotel had an elevator (yeah!). The room was spacious by European standards. The shower was one of those corner affairs that are a bit difficult to use if you are large. The cleaning staff did their job, although curiously enough, they put in a new toilet paper roll every day even if not much had been used. The pillows could use some improvement--they were very hard. The towels were thin, but of a generous size. all in all, it was a pleasant stay. ##### Becky Stayed 4 nights in Oct 2019 ### 8/10 Good #### anna, verona Oct 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ottima struttura e ottimo personale, posizione strategica ##### anna Stayed 1 night in Oct 2019 ### 8/10 Good #### Carmela Oct 6, 2019 Liked: Cleanliness Disliked: Staff & service #### Visita a Ravenna L'hotel tutto sommato ok,situato adiacente alla stazione ferroviaria e vicino alle varie attrazioni monumentali.È stato facile raggiungerlo perché ben indicato dalla cartellonistica stradale.L'Hotel inoltre con la spesa di 2 euro mi ha dato un pass per il parcheggio su strisce blu posizionate lungo la strada.La camera era spaziosa ma ridotta all'osso nel senso che l'unica presa di corrente della stanza serviva all'utilizzo del frigorifero,tv e lampada per cui io e i miei familiari abbiamo avuto difficoltà nel caricare il cellulare.Il personale si è dimostrato cordiale e disponibile ma ciò che mi ha lasciato l'amaro in bocca è stata la scarsissima superficialità o poca informazione nei confronti del cliente(avevo fatto richiesta via mail in fase di prenotazione e successivamente chiesto conferma telefonica che con la colazione mi venisse somministrato del latte senza lattosio in quanto allergica e mi viene servito del latte di soia ,di cui sono anche allergica!!!!! 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