expedia

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Guest reviews

4.1/5 Very good
430 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Parking Available

Map

Explore the area

Popular LocationVilla Rufolo3 min walk
Popular LocationRavello Cathedral4 min walk
Popular LocationAtrani Beach13 min drive
AirportNaples (NAP-Naples Intl.)64 min drive

Choose dates to view prices

  • Standard Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    More detailsStandard Double or Twin Room
  • Superior Double or Twin Room

    4.2/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Junior Studio Suite

    4.4/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    More detailsJunior Studio Suite
  • Family Room

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 4
    More detailsFamily Room

About this area

Ravello

Located in Ravello, Hotel Graal is in the city centre and near the beach. Villa Rufolo and Amalfi Cathedral are notable landmarks, and the area's natural beauty can be seen at Amalfi Beach and Atrani Beach.

Visit our Ravello travel guide
Map
Popular Location

What's nearby

  • Villa Rufolo - 3 min walk
  • Ravello Cathedral - 4 min walk
  • Atrani Beach - 13 min drive
  • Amalfi Beach - 15 min drive
  • Amalfi Cathedral - 16 min drive

Getting around

  • Vietri sul Mare Station - 24 min drive
  • Naples (NAP-Naples Intl.) - 64 min drive

Restaurants

  • Al Ristoro del Moro — 1 min walk
  • Salvatore - 1 min walk
  • Garden Bar - 1 min walk
  • Ristorante Garden - 1 min walk
  • “LifeStyle” Lounge Bar - 2 min walk

About this property

Hotel Graal

4-star hotel, walk to Villa Rufolo
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a rooftop terrace and self parking. All 42 rooms offer free WiFi, furnished balconies or patios and flat-screen TVs with satellite channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Hotel Graal offers 42 forms of accommodation with minibars and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 November to 31 March:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Self-parking fee: EUR 15 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in is available.
  • Individually wrapped food options are available for breakfast.
  • The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Can I cancel my reservation for free at Hotel Graal and receive a full refund?
Yes, Hotel Graal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Graal cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Graal?
As of Jul 15, 2020, prices found for a 1-night stay for 2 adults at Hotel Graal on Jul 29, 2020 start from CA $205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for EUR 15 per night.
What time is check-in at Hotel Graal?
Check-in is from 3 PM to midnight.
What time is check-out at Hotel Graal?
Checkout is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 130 per vehicle, one way, applies.
Where is this property located?
Located in the heart of Ravello, this hotel is within a 5-minute walk of Sorrento Peninsula and Villa Rufolo. Amalfi Beach and Atrani Beach are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Hotel Graal

4.1
Very good
5 - Excellent
183
4 - Good
157
3 - Okay
65
2 - Mediocre
17
1 - Poor
8
4.3
Cleanliness
4.3
Service and Staff
3.9
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning views and very friendly and helpful staff. Close to everything and a great hotel

Stayed 2 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Extraordinary views. Wonderful friendly and efficient staff. Excellent location both for the views and proximity to centre of Ravello. Tremendous food and service in the restaurant. Big omission in my view is lack of tea and coffee making facilities in room.

Stayed 5 nights in Oct 2019

3/5

  • Disliked: Staff & service, property conditions & facilities

The pros: location- Loved Ravello and that we could walk into town, and the restaurant food was wonderful. The cons- we upgraded to best room, that said 2 twin beds and big bed, there was only one. And the view wad from -4, our view was blocked by trees. YOU DO NOT GET THE VIEW ADVERTISED ON THE PHOTOS!!!! when I went back to desk to ask if there was another, the woman in front rolled her eyes at me and did not want to help. I believe we did not get what we paid for and they were very rude that we even mentioned it. We got the dinner included, but were not sat in front with ocean views. that was for "external customers" who were not staying in hotel. One night they refused to sit us outside and told us they were reserved. we took our time with our wine and dinner, ALL NIGHT UNTIL CLOSING those tables were open and available but they refused to sit us there. And of course, the property is old and needs TLC but i felt we knew that going in. Bottom line, I would not stay here again, for a 4 star hotel, you are not treated well, the advertised pictures are a lie, no big bath tub, no unobstructed views and you do not get to enjoy the ocean view with dinner as their guest. there are a lot more charming places in this beautiful city

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the front desk people they where friendly and helpfull always talkto us we practice our Italian they were very eager to help uswith directions.

Stayed 5 nights in Sep 2019

3/5

  • Disliked: Property conditions & facilities, room comfort

We liked the location of the hotel The view from our terrace was good The breakfast was good The condition of the room was awful. There was a wall which looked like it had been patched & barely painted. It was disgusting for a property that calls itself 4 star! The furniture was cheap & ugly The room was so small that there was no way to use the desk as the minibar sat underneath it. Even if that was not there you could not have had a chair and moved around.

Stayed 2 nights in Sep 2019