Title: SureStay Plus Hotel by Best Western Durham Medical Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Plus Hotel by Best Western Durham Medical Center Start your day right at this Duke University-adjacent hotel with a gym workout or a hearty full breakfast to fuel your adventures. ## Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center ![Exterior - SureStay Plus Hotel by Best Western Durham Medical Center (Durham)](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/70510201.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - SureStay Plus Hotel by Best Western Durham Medical Center (Durham)](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/1157ae47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pillowtop beds, desk, laptop workspace, blackout drapes - SureStay Plus Hotel by Best Western Durham Medical Center (Durham)](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/2afd7380.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast - SureStay Plus Hotel by Best Western Durham Medical Center (Durham)](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/4d604ff5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SureStay Plus Hotel by Best Western Durham Medical Center (Durham)](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/700f99c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SureStay Plus Hotel by Best Western Durham Medical Center is conveniently near Duke University. Guests enjoy practical amenities like a full breakfast, laundry facilities, a gym for quick workouts, and a business center with free WiFi for staying connected. ## Reviews 5.8 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10436&PinnedHotelID=10436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/8f66c8c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Full-sized refrigerator/freezer HDTV Renovated in 2022 Pillowtop bed Blackout drapes/curtains Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/2afd7380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Full-sized refrigerator/freezer HDTV Renovated in 2022 Pillowtop bed Blackout drapes/curtains Shower/tub combination Hair dryer - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/10500/10436/3a019bf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Full-sized refrigerator/freezer HDTV Renovated in 2022 Pillowtop bed Blackout drapes/curtains Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ### 2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk - Sleeps 4 ### 1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking - Sleeps 2 ### 1 King Accessible Mobility Accessible Roll in Shower Microwave Refrigerator Working Desk Non Smoking - Sleeps 2 ### Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, One Bedroom, Sofabed, 2 Bathrooms, Non-Smoking - Sleeps 4 ### Suite-1 King Bed, Non-Smoking, Sofabed, Living Area, Work Desk, Microwave and Refrigerator - Sleeps 4 ### Suite-2 Double Beds, Non-Smoking, One Bedroom, Sofabed, Living Room, Microwave and Refrigerator, 2 Bathrooms - Sleeps 6 ### Suite-1 King Bed, Non-Smoking, One Bedroom, Sofabed, Living Room, Microwave and Refrigerator, 2 Bathrooms - Sleeps 4 ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave - Sleeps 2 ### Accessibility-1 King, Bathtub, Nonsmoking - Sleeps 2 ## You may also like Ad ![Desk, iron/ironing board, rollaway beds, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2400/2338/751dba34_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Days Inn by Wyndham Raleigh Midtown North Hills - Pet friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 1,001 reviews CA $93 CA $105 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Raleigh-Hotels-Days-Inn-By-Wyndham-Raleigh-Midtown.h2338.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=178300&destination=Raleigh (and vicinity)&destType=MARKET&latLong=35.778271,-78.63932&searchId=c85216c8-4e85-4e34-9887-60567da15815&top_cur=CAD) Ad ![Free buffet breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/519800/519791/6fb5cede_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Durham by IHG Durham - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRaleigh-Hotels-Durham-Medical-Park-Inn-Suites.h10436.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRaleigh-Hotels-Durham-Medical-Park-Inn-Suites.h10436.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.02502%2C-78.95610&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iCZF4p5687yKP-qTWScr5OSnDbQ=) 3710 Hillsborough Rd, Durham, NC, 27705-2906 #### What's nearby - Bennett Place \- 2 min drive \- 2.1 km - North Carolina Civil War Trail \- 2 min drive \- 2.1 km - Rhine Research Center Museum \- 3 min drive \- 2.7 km - Duke University Hospital \- 3 min drive \- 3.4 km - Duke University \- 4 min drive \- 5.8 km #### Getting around - Durham Station - 7 min drive - Raleigh-Durham International Airport (RDU) - 23 min drive #### Restaurants - ‪Sheetz - ‬16 min walk - ‪Chick-fil-A - ‬16 min walk - ‪Cook Out - ‬4 min walk - ‪McDonald's - ‬9 min walk - ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk ## About this property ### SureStay Plus Hotel by Best Western Durham Medical Center Hotel remodeled in 2022 and located near Duke University You can look forward to free full breakfast, laundry facilities, and a gym at SureStay Plus Hotel by Best Western Durham Medical Center. Free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests. You'll also enjoy perks such as: - Free self parking - Express check-out, a 24-hour front desk, and an elevator - Laundry services, smoke-free premises, and 1 meeting room - Guest reviews give top marks for the helpful staff Room features All 114 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch HDTVs with premium channels - Full-sized refrigerators/freezers, microwaves, and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12100/12096/eefd1cd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Durham - Duke Univ Medical Center Durham - Pet friendly - Parking included - Free WiFi - Air conditioning 6.8 1,003 reviews CA $80 CA $93 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=12096&PinnedHotelID=12096&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/39000000/38430000/38422200/38422123/222fbb7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Durham West Hills Durham - Parking included - Free WiFi - Air conditioning - Housekeeping 7.0 Good 718 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=38422123&PinnedHotelID=38422123&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/290000/282700/282690/e6355953.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint Durham - 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Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=17436&PinnedHotelID=17436&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/24100/24026/38a21748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Inn Durham - Pool - Pet friendly - Kids pool - Parking included 5.8 1,028 reviews CA $110 CA $125 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=24026&PinnedHotelID=24026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free RV/bus/truck parking on site - Limited onsite self parking ### Food and drink - Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Things to do - Gym - TV in common areas ### Family friendly - In-room full-sized refrigerator/freezer - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) ### Business services - 480 square feet of conference space - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Banquet hall - Built in 1989 - Renovated entire property - January 2022 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Full-sized refrigerator/freezer - Microwave ### More - Air conditioning - Desk - Desk chair - Free local calls - Free weekday newspapers - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during August, September, October, November, December, and January: - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 15 per pet, per day, plus a deposit of USD 25 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 80 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: USD 0 per stay (rates may vary) - Pet deposit: USD 25 per stay - Pet fee: USD 15 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector ### We should mention Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 18 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Quality Durham Quality Inn Durham Baymont Inn Durham Hotel Baymont Inn Durham Quality Inn Suites Durham Medical Park Inn Suites Quality Inn Suites Medical Park SureStay Plus Hotel by Best Western Durham Medical Center Hotel SureStay Plus Hotel by Best Western Durham Medical Center Durham ## Frequently asked questions ### Is SureStay Plus Hotel by Best Western Durham Medical Center pet-friendly? ### How much does it cost to stay at SureStay Plus Hotel by Best Western Durham Medical Center? ### How much is parking? ### What time is check-in at SureStay Plus Hotel by Best Western Durham Medical Center? ### What time is check-out at SureStay Plus Hotel by Best Western Durham Medical Center? ### Where is SureStay Plus Hotel by Best Western Durham Medical Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay Plus Hotel by Best Western Durham Medical Center Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.8 Cleanliness ### 7.2 Location ### 6.8 Staff & service ### 5.6 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 147 8 - Good 188 6 - Okay 231 4 - Poor 217 2 - Terrible 219 ## Reviews ### 6/10 Okay #### Paul Dec 15, 2025 Disliked: Amenities, property conditions & facilities Courteous Staff. Rooms stark cold, minimum furnishings, clean bedding and linen. Outside appearance not the best!! ##### Paul Stayed 1 night in Dec 2025 ### 6/10 Okay #### Zelma Sep 12, 2025 Staff was nice & breakfast was good. ##### Zelma Stayed 1 night in Sep 2025 ### 4/10 Poor #### Willie Sep 11, 2025 Disliked: Cleanliness, property conditions & facilities I went to breakfast when it was halfway over and the food n drink was almost gone except for bread for toast. The freshness of the milk n cereal was questionable. The room could have been cleaner. The location was good - easy on,/off to 85 and restaurants close by. ##### Willie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Vanecia May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The safe was very friendly and it’s quiet. ##### Vanecia Stayed 1 night in May 2025 ### 6/10 Okay #### Verified traveller Sep 1, 2025 Desperately need to wash the windows. The rest of room was clean. No frills. Need extra blankets. ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Charles Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really like the service the front desk gave you when I came in and the day that I left was very very positive and I appreciate everything ##### Charles Stayed 2 nights in Jun 2025 ### 8/10 Good #### Beverly Joan Jan 27, 2025 Liked: Cleanliness, staff & service The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate. ##### Beverly Joan Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Eric Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities good value for price. the staff is very attentive. ##### Eric Stayed 3 nights in Mar 2025 ### 8/10 Good #### Kim Feb 9, 2025 Liked: Cleanliness, staff & service, amenities The property is old but everything was clean and comfortable. Staff friendly and beds good. ##### Kim Stayed 1 night in Feb 2025 ### 8/10 Good #### Timothy Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again. ##### Timothy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### MIN Oct 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff is friendly. ##### MIN Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Sep 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was clean and the bed was comfortable. Great location very quiet neighborhood. Sam made sure that I was pleased with my stay, and he was excellent during my checkout ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Rhonda Jun 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked this place for the designated smoking areas outside. I have been 3 times now with my family for hospital visits. It does seem like families with little kids stay here for weeks at a time. ##### Rhonda Stayed 1 night in May 2024 ### 6/10 Okay #### Linda Mar 3, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The staff was friendly and helpful. The rooms were fairly clean, or so we thought until we saw a cockroach climbing up the wall. There was a constant order of weed in the hallways and parking lot, with lots of people seeming to just hang around. It made me uncomfortable. ##### Linda Stayed 1 night in Mar 2025 ### 6/10 Okay #### KEVIN Nov 4, 2024 Liked: Cleanliness Old facility. Clean room. ##### KEVIN Stayed 1 night in Oct 2024 ### 6/10 Okay #### Patricia Mar 14, 2024 Disliked: Cleanliness The manager was really nice and the bed was super comfy. I was there for 2 weeks and housekeeping only came 3 times. ##### Patricia Stayed 13 nights in Feb 2024 ### 6/10 Okay #### Jett May 13, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities After traveling for a long day I was looking forward to a hot shower and going to bed. Only to find there was no hot water. The water was warm at best but not really even warm. The bed was comfortable however there was no comforter, it was more like a thick bedsheet. The morning breakfast was terrible… a waffle maker, some sausage patties and yogurt. Pretty much a dissatisfying place. On the positive the staff was nice, location convenient and that’s about it. Would not stay here again. ##### Jett Stayed 1 night in May 2025 ### 10/10 Excellent #### Janice May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night stay Service was great. Slept very well nice and comfortable. Love the big TV. Need more work on bath tub (cleaning or replace). Location is five minutes from my final destination. Great location. ##### Janice Stayed 1 night in May 2024 ### 10/10 Excellent #### Tonya May 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff there is very kind and patient with me. I am disabled yet, the still have first floor rooms and elevators. They also offer a hot breakfast as well. ##### Tonya Stayed 2 nights in May 2024 ### 8/10 Good #### Mary Aug 23, 2023 Liked: Amenities It was a good experience. A little worn property but room was clean and property was neat. It felt like a safe location. The free breakfast is always a nice addition, it was adequate. ##### Mary Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Eugene Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start Beds are nice , 4 great pillows on a bed. Not sure about neighborhood but Entrances to floors require room key. Inside feels safe. ##### Eugene Stayed 1 night in Aug 2024 ### 4/10 Poor #### Valery Jan 22, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dirty Front desk clerk was very polite at check in. The room was not very clean. The floor looked like it had never met a mop. The bathtub was gross. We were too tired to do anything else so we sprayed the bed down with alcohol and didn’t use the covers. ![](https://a.travel-assets.com/ugc/hotel-reviews/2D4099DD11860506DD218840D9E1E3800662456E1737544241010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valery Stayed 1 night in Jan 2025 ### 6/10 Okay #### Regine Nov 1, 2023 Disliked: Cleanliness, property conditions & facilities #### Solid 2 out of 5. The bed is great, but when it comes to cleaning not geat at all. The room was covered with dust and the tub was dirty. The staff was very rude! Extremely unprofessional, and very disrespectful to other guests as well. Only the front desk staff and managers were rude. Cleaning staff and cooks were very friendly. Would've given 3 stars if staff was nicer. ##### Regine Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Keith May 8, 2024 Liked: Room comfort Disliked: Cleanliness #### OK for 1 night. Normally we like Best Western hotels but this was disappointing. The staff were very friendly no problems there. The hotel was very dark except in reception. There was only a blind at the window and no net curtain for privacy The hotel is very grey, which we know is fashionable at the moment but it needs some bright colour as well. Tap in bathroom was very temperamental sometimes giving hot water sometimes cold. There was no plug. for the sink. ##### Keith Stayed 2 nights in May 2024 ### 2/10 Terrible #### Samantha Oct 11, 2023 Disliked: Cleanliness, amenities, property conditions & facilities The staff was friendly enough. But this is a very poorly kept property. The room was rough. The flooring is buckled and flimsy. There was actually a whole in the floor in the first room we were given. The manager quickly changed us to another room. But the overall cleanliness is lacking. I would not recommend this hotel unless you really need to save a few dollars. The breakfast was very limited and not that great tasting either. ##### Samantha Stayed 4 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [WorldQuest Orlando Resort](https://www.expedia.ca/Orlando-Hotels-WorldQuest-Orlando-Resort.h1543827.Hotel-Information) > > [Eurostars Grand Marina](https://www.expedia.ca/Barcelona-Hotels-Eurostars-Grand-Marina.h871862.Hotel-Information) > > [All Inclusive Resorts and Hotels in Daytona Beach](https://www.expedia.ca/Daytona-Beach-Hotels-All-Inclusive-Hotel.0-0-d6023995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express & Suites - Vernon by IHG](https://www.expedia.ca/Vernon-Hotels-Holiday-Inn-Express-And-Suites-Vernon.h967488.Hotel-Information) > > [Chateau Jasper](https://www.expedia.ca/Jasper-Hotels-Chateau-Jasper.h10253.Hotel-Information) > > [Microtel by Wyndham Lachute](https://www.expedia.ca/Brownsburg-Chatham-Hotels-Microtel-Inn-Suites-By-Wyndham-Lachute.h92393477.Hotel-Information) > > [Hotels near Mackinac Island](https://www.expedia.ca/Mackinac-Island-Hotels.d8308.Travel-Guide-Hotels) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Amsterdam Inn & Suites Moncton](https://www.expedia.ca/Moncton-Hotels-Amsterdam-Inn-Suites-Moncton.h8090649.Hotel-Information) > > [Cabin Rentals Algonquin Park](https://www.expedia.ca/Algonquin-Park-Cabins.d6343000-aaCabins.Travel-Guide-Accommodation) > > [Rocabella Santorini Hotel & SPA ](https://www.expedia.ca/Santorini-Hotels-Rocabella-Santorini-Hotel-SPA.h1380881.Hotel-Information) > > [Hotels with Free Airport Shuttle in Richmond](https://www.expedia.ca/Richmond-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d10227-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Cancun](https://www.expedia.ca/5Star-Cancun-Hotels.s50-0-d179995.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels-Hotels-With-Hot-Tubs.0-0-d6129678-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Whitehorse (YXY) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxy/yyc/whitehorse-to-calgary) > > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Thunder Bay (YQT) to Webequie Indian Reserve (YWP)](https://www.expedia.ca/lp/flights/yqt/ywp/thunder-bay-to-webequie) > > [Flights from Calgary (YYC) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyc/del/calgary-to-delhi) > > [Flights from Prince George (YXS) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yxs/mex/prince-george-to-mexico-city) > > [Flights from Montreal (YUL) to Barcelona (BCN)](https://www.expedia.ca/lp/flights/yul/bcn/montreal-to-barcelona) > > [Flights from Dieppe (YQM) to Aluva (COK)](https://www.expedia.ca/lp/flights/yqm/cok/moncton-to-cochin) ### Cruise ### Packages > [Sardinia Vacations](https://www.expedia.ca/Sardinia.d6048528.Destination-Travel-Guides) ### General > [Visit Hua Hin](https://www.expedia.ca/Hua-Hin.dx6049558)