[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Alameda Quito Travelers can indulge in rejuvenating spa treatments and savor international cuisine while exploring Quito's vibrant markets and cultural attractions nearby ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/81599db2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/e269a910.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/02171e81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/9402dcc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/be235685.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Alameda Quito in La Mariscal offers a peaceful retreat near Foch Square. Enjoy hot stone massages at L'essence SPA, global flavors at Spicy Restaurant, or relax by the indoor pool. On-site shopping and car rental services make exploring Ecuador's rich culture easy. VIP Access 9.0 Wonderful ## Popular amenities - - - - - - VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11687&PinnedHotelID=11687&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/01e5f1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/d0c22beb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed (Privilege room) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 366 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Superior Suite, 2 Single Beds (Privilege room)](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/88ac35a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Twin Beds (Privilege room) 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Separate bedroom Pillowtop bed - 366 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/8e1fee16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Soundproofed Heating Connecting rooms available LCD TV Pillowtop bed Separate bedroom Blackout drapes/curtains Bathrobes - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/c6fbe6dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Connecting rooms available LCD TV Pillowtop bed Separate bedroom Blackout drapes/curtains Private bathroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/300f6d8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Heating Connecting rooms available LCD TV Pillowtop bed Separate bedroom Blackout drapes/curtains Bathrobes - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Executive Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/752b3e36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed ### Highlights Soundproofed Heating Connecting rooms available LCD TV Blackout drapes/curtains Pillowtop bed Bathrobes Eco-friendly toiletries - Sleeps 3 - 1 Queen Bed ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/300f6d8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Soundproofed Heating Connecting rooms available LCD TV Blackout drapes/curtains Pillowtop bed Bathrobes Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Pillowtop beds, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/01e5f1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Heating Connecting rooms available LCD TV Blackout drapes/curtains Pillowtop bed Bathrobes Eco-friendly toiletries - 248 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/20000/11700/11687/579adf4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating Connecting rooms available LCD TV Pillowtop bed Separate bedroom Blackout drapes/curtains Private bathroom - 258 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/430000/425900/425875/0d4e2328_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 709 reviews CA $225 CA $251 total Oct 19 - Oct 20 [](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=5c4131db-3c6b-47dc-ac09-6418faf014ae&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/700/687/584d6853.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Colon Quito La Mariscal - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 422 reviews CA $130 CA $147 total Oct 19 - Oct 20 [](https://www.expedia.ca/Quito-Hotels-Hilton-Colon-Quito.h687.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=5c4131db-3c6b-47dc-ac09-6418faf014ae&top_cur=CAD) Ad ![Daily buffet breakfast (USD 25.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/130000/127200/127181/w3996h2667x0y0-362b8d96_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Quito Hotel La Carolina - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Mercure-Alameda-Quito.h11687.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Mercure-Alameda-Quito.h11687.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.20467%2C-78.49504&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nvlsfDEOCkH_jmfxTNqBqlX9erc=) Roca E4-122 & Amazonas Ave, Quito, Pichincha, 170517 #### What's nearby - La Mariscal Craft Market - 3 min walk - 0.3 km - Foch Square - 8 min walk - 0.7 km - House of Ecuadorian Culture - 8 min walk - 0.7 km - General Rumiñahui Coliseum - 14 min walk - 1.2 km - Basilica of the National Vow - 3 min drive - 2.7 km #### Getting around - El Ejido Station - 9 min walk - Universidad Central Station - 13 min walk - Mariscal Sucre Intl. Airport (UIO) - 47 min drive #### Restaurants - ‪Pizza Hut - ‬2 min walk - ‪Rincón De Francia - ‬1 min walk - ‪Ch Farina - ‬2 min walk - ‪Fritadas El Sabroson - ‬3 min walk - ‪Spicy Bistro - ‬1 min walk ## About this property ### Mercure Alameda Quito Luxury hotel near La Mariscal Craft Market Located close to Foch Square and House of Ecuadorian Culture, Mercure Alameda Quito provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a massage at L'essence Spa, the onsite spa. The on-site international cuisine restaurant, Spicy Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site. You'll also find perks like: - An indoor pool - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services - A porter/bellhop, a reception hall, and a gift shop - Guest reviews speak highly of the helpful staff Room features All 144 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and hair dryers - 32-inch LCD TVs with cable channels - Wardrobes/closets, free tea bags/instant coffee, and electric kettles ## Similar properties ![City view from property](https://images.trvl-media.com/lodging/1000000/530000/525800/525738/2cc76b13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissotel Quito La Mariscal - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 687 reviews CA $147 CA $166 total Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=525738&PinnedHotelID=525738&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/200000/199500/199468/0de48ff9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Quito Royal La Floresta - Spa - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 699 reviews CA $106 CA $121 total Oct 31 - 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Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=89920199&PinnedHotelID=89920199&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4290000/4289800/4289762/0902109b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Reina Isabel La Mariscal - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews CA $113 CA $126 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4289762&PinnedHotelID=4289762&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/92000000/91490000/91487900/91487825/d5eb93b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta by Wyndham Quito La Carolina - Pet-friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 325 reviews CA $98 CA $110 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=91487825&PinnedHotelID=91487825&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/430000/425900/425875/f9793e9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 709 reviews CA $225 CA $251 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=425875&PinnedHotelID=425875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Buffet breakfast available for a fee 4:00 AM to 10:00 AM on weekdays and 4:00 AM to 10:30 AM on weekends; USD 18.75 for adults and USD 15.38 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Alameda Q - Globe Walker Bar - Spicy Restaurant ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 12,917 square feet of conference space - 8 meeting rooms - Business center - Computer station ### Outdoors - Garden - Vegetable garden ### Full-service spa - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices in meeting rooms - Braille/raised signage - Elevator - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 10 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1982 - Communal living room - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Bathrobes - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Restaurant dining guides - Tea bags/instant coffee ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 35 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children - Airport shuttle fee: USD 26 per person (one-way) - Rollaway bed fee: USD 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses solar energy Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 12 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ALAMEDA Hotel Mercure ALAMEDA Hotel Mercure Quito ALAMEDA Mercure ALAMEDA Mercure Quito Hotel Mercure ALAMEDA Accor Grand Hotel Alameda Quito Mercure Quito Mercure Alameda Quito Hotel Mercure Alameda Hotel Mercure Alameda Mercure Alameda Quito Hotel Mercure Alameda Quito Quito Mercure Alameda Quito Hotel Quito ## Frequently asked questions ### Does Mercure Alameda Quito have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM. ### How much does it cost to stay at Mercure Alameda Quito? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Mercure Alameda Quito on Oct 31, 2025 start from CA $100.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Quito-Hotels-Mercure-Alameda-Quito.h11687.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Alameda Quito pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Alameda Quito? > Self parking is free at this property. ### What time is check-in at Mercure Alameda Quito? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Mercure Alameda Quito? > Check-out is at noon. ### Does Mercure Alameda Quito provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies. ### Where is Mercure Alameda Quito located? > Located in La Mariscal, this luxury hotel is within a 10-minute walk of La Mariscal Craft Market and Foch Square. House of Ecuadorian Culture and Palacio de Gobierno are also within 1 mi (2 km). El Ejido Station is 9 minutes by foot and Pradera Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Alameda Quito Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 176 8 - Good 93 6 - Okay 18 4 - Poor 9 2 - Terrible 3 ### 8/10 Good #### LENROY Sep 23, 2025 Liked: Cleanliness, staff & service, amenities Comfortable room. ##### LENROY Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jerzy Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Jerzy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Natalia Sep 2, 2025 Liked: Amenities Location, customer service, price is convenient ##### Natalia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### mike Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it ##### mike Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jerzy Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice rooms, nice spa but cold water jets didn't work in the thermal shower ##### Jerzy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### David Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable room, very helpful staff, great service. ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cynthia Aug 15, 2025 Liked: Staff & service, amenities, property conditions & facilities Didnt like - no heat ##### Cynthia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mark Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff was very welcoming and eager to help, clarify situations and be sure we were content. The property was kept very clean. The staff also exerted significant efforts to bridge language gaps. The breakfast provided (VIP) was fresh and delicious. ##### Mark Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sanjit Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities About 40 minutes from airport. Great staff, decent breakfast ##### Sanjit Stayed 1 night in Mar 2025 ### 8/10 Good #### Edwin Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities We have stayed here before and we generally find the quality and service to be good. There was a glitch this time, however. We had a 3 night stay. On day 2, we started to smell sewage in the bathroom. It became so bad, we had to switch rooms. Further, the pillows provided were uncomfortable and difficult to sleep on. ##### Edwin Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Thompson Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice hotel ##### Thompson Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Robert Nov 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, larger comfortable rooms. ##### Robert Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Sanjit Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great sauna and steam room. Staff was perfect, breakfast solid. Good location. No worries here ##### Sanjit Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### SUSAN Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top notch hotel It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa. ##### SUSAN Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Nancy Jun 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, clean and friendly ##### Nancy Stayed 3 nights in May 2024 ### 10/10 Excellent #### Alan Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was excellent. The lobby was very nice with a large fountain and an antique car. The room was very large and nicely furnished. The staff was friendly and professional. The breakfast buffet was huge and not the same each day. The spa on the room was fabulous. You must use or buy a swimming cap $5. but the equipment, hotub, and pool (small) were great. ##### Alan Stayed 1 night in Apr 2025 ### 8/10 Good #### FELIX Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities convenient location. Amenities are good. Restaurant downstairs is good with reasonable price. Recommended ##### FELIX Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sam May 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Sam Stayed 3 nights in May 2024 ### 10/10 Excellent #### IRINA Oct 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, friendly staff, clean, very good restaurant ##### IRINA Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Batri Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable clean rooms. Area is fairly central, lots of places within walking distance. I found this hotel to be nicer than the Hilton. ##### Batri Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Susana Jun 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available ##### Susana Stayed 11 nights in Jun 2024 ### 10/10 Excellent #### Martin Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelent ##### Martin Stayed 1 night in Nov 2024 ### 8/10 Good #### Camilo May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night. ##### Camilo Stayed 2 nights in May 2024 ### 10/10 Excellent #### Camilo Oct 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Interesting property near quito center, it needs some updating in the rooms, but so far it is a very good price/service ratio ##### Camilo Stayed 1 night in Sep 2024 ### 8/10 Good #### KATHLEEN Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Large rooms. Awesome breakfast. ##### KATHLEEN Stayed 1 night in May 2024