[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chez Elena Guesthouse Family-friendly guesthouse with free valet parking and a fitness center ![Facials, manicures and pedicures, massages](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/700f4982.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/8afc66b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Street view](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/e42003c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City Triple Room, 1 Bedroom, Ensuite](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/8fbd6fdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/b5b581f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chez Elena Guesthouse in Hacienda Monjas offers relaxation and family convenience. Unwind in the spa tub, book massages and facials, and enjoy meals at the restaurant. The property features a rooftop terrace, on-site shopping, a coffee shop, and a kids' playground. 8.2 Very good ## Popular amenities - Bar - Hot tub - Gym - Pet-friendly - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4144492&PinnedHotelID=4144492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![City Studio Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/0d0ba783.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio Suite, 1 Queen Bed ### Highlights Individually decorated TV Washer/dryer Clothes dryer Premium bedding Down duvet Private bathroom Hair dryer - 249 sq ft - Sleeps 2 - 1 Queen Bed ![Single Room](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/7ecfadcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Separate dining area Separate sitting area Individually decorated TV Washer/dryer Clothes dryer Premium bedding Down duvet - 194 sq ft - Sleeps 1 - 1 Twin Bed ![City Triple Room, 1 Bedroom, Ensuite](https://images.trvl-media.com/lodging/5000000/4150000/4144500/4144492/8fbd6fdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Triple Room, 1 Bedroom, Ensuite ### Highlights Free rollaway/extra beds TV Washer/dryer Clothes dryer Premium bedding Down duvet 3 bedrooms Private bathroom - 193 sq ft - 3 bedrooms - Sleeps 3 - 3 Twin Beds ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/430000/425900/425875/0d4e2328_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 709 reviews CA $224 CA $250 total Oct 12 - Oct 13 [](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Hallway](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5030000/5020900/5020816/e8b9da0f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casona de la Ronda Boutique Hotel Quito Historic Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 201 reviews CA $162 CA $181 total Oct 5 - Oct 6 [](https://www.expedia.ca/Quito-Hotels-La-Casona-De-La-Ronda-Hotel-Boutique-Luxury-Apartments.h5020816.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21550000/21549100/21549097/ca8d2a7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Old Town Quito Suites, Apartments & Boutique hotel Centro Histórico - Breakfast included - Kitchen - Pet-friendly - Free WiFi 10.0 Exceptional 157 reviews CA $212 CA $212 total Oct 5 - Oct 6 [](https://www.expedia.ca/Quito-Hotels-Old-Town-Quito-Suites.h21549097.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Meeting facility](https://images.trvl-media.com/lodging/90000000/89930000/89920200/89920199/d8278b04.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton By Hilton Quito La Carolina Park Iñaquito - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 256 reviews CA $98 CA $98 total Oct 31 - Nov 1 [](https://www.expedia.ca/Quito-Hotels-Hampton-By-Hilton-Quito-La-Carolina-Park.h89920199.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Daily buffet breakfast (USD 25.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/130000/127200/127181/w3996h2667x0y0-362b8d96_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Quito Hotel La Carolina - Hot tub - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 301 reviews CA $145 CA $163 total Oct 10 - Oct 11 [](https://www.expedia.ca/Quito-Hotels-Sheraton-Quito-Hotel.h127181.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/700/687/584d6853.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Colon Quito La Mariscal - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 418 reviews CA $132 CA $150 total Oct 10 - Oct 11 [](https://www.expedia.ca/Quito-Hotels-Hilton-Colon-Quito.h687.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717284/088fd720.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Parc Hotel, Beyond Stars La Carolina - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 877 reviews CA $104 CA $116 total Oct 10 - Oct 11 [](https://www.expedia.ca/Quito-Hotels-Le-Parc-Hotel.h1717284.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) Ad ![Cleanliness standards](https://images.trvl-media.com/lodging/7000000/6800000/6793500/6793417/98890a6a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Gangotena Quito Historic Center - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 90 reviews CA $576 CA $638 total Oct 6 - Oct 7 [](https://www.expedia.ca/Quito-Hotels-Casa-Gangotena.h6793417.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=150a99a3-02a4-4075-996c-03e0e025d9ec&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Chez-Elena-Guesthouse.h4144492.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Chez-Elena-Guesthouse.h4144492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.22473%2C-78.49094&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OtFCkh_2ytuyoT7v3-cfb1sPiUE=) Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha #### What's nearby - General Rumiñahui Coliseum - 4 min drive - 2.7 km - Independence Square - 4 min drive - 3.4 km - House of Ecuadorian Culture - 4 min drive - 2.7 km - La Mariscal Craft Market - 5 min drive - 3.0 km - Foch Square - 5 min drive - 3.8 km #### Getting around - La Alameda Station - 6 min drive - Chimbacalle Station - 10 min drive - Mariscal Sucre Intl. Airport (UIO) - 62 min drive #### Restaurants - ‪Las Famosas Tripas De Doña Fabiolita - ‬7 min drive - ‪Cevicheria El Ostion - ‬7 min drive - ‪Mishqui Burguer - ‬7 min drive - ‪Tablita del Tartaro - ‬7 min drive - ‪Café Mosaico - ‬7 min drive ## About this property ### Chez Elena Guesthouse Family-friendly guesthouse located in Puengasi A rooftop terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Chez Elena Guesthouse. For some rest and relaxation, visit the hot tub, and indulge in a facial, a manicure/pedicure, or a massage. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch, and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking and valet parking - Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, supervised childcare (surcharge), and a computer station Room features All guestrooms at Chez Elena Guesthouse feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Children's books and childcare services - Bathrooms with showers and hair dryers - TVs with premium channels - Stovetops, cookware/dishes/utensils, and daily housekeeping ## Similar properties ![Porch](https://images.trvl-media.com/lodging/6000000/5800000/5794700/5794675/c627afac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Rumiloma La Primavera - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 67 reviews CA $240 CA $268 total Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=5794675&PinnedHotelID=5794675&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Free offsite parking - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) up to 5 km - Train station pick-up shuttle (surcharge) - Beach shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee: USD 3.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Chez Elena Restaurant ### Things to do - Arcade/game room - Children's club - Gym - Hot tub - Library - Playground - Shopping - TV in common areas ### Family friendly - Arcade/game room - Children's books - Children's club (surcharge) - Children's toys - In-room babysitting (surcharge) - In-room washer/dryer - Laundry facilities - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station - Meeting room ### Outdoors - Barbecue grill - Rooftop terrace ### Spa - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 building - 6 floors - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower - Soap - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Cookware, dishware, and utensils - Limited room service - Stovetop ### More - Access via exterior corridors - Dryer - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in time starts at noon Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 5 per pet, per night (maximum USD 60 per stay), plus a deposit of USD 5 per night Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: approximately USD 3.50 per person - Airport shuttle fee: USD 39 per room (one way) - Pet deposit: USD 5 per night - Pet fee: USD 5 per pet, per night (maximum USD 60 per stay) - An in-room refrigerator is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Alcohol is not permitted at this property Parking height restrictions apply ### Property is also known as Chez Elena Guesthouse Chez Elena Guesthouse House Chez Elena Guesthouse House Quito Chez Elena Guesthouse Quito Elena Guesthouse Chez Elena Quito Chez Elena Guesthouse Quito Chez Elena Guesthouse Guesthouse Chez Elena Guesthouse Guesthouse Quito ## Frequently asked questions ### Is Chez Elena Guesthouse pet-friendly? > Yes, Chez Elena Guesthouse allows cats and dogs (limit 2 total). There's a deposit of USD 5 per night and a fee of USD 5 per pet, per night. ### How much is parking at Chez Elena Guesthouse? > Self parking and valet parking are free at this property; nearby parking is also free. ### What time is check-in at Chez Elena Guesthouse? > Check-in begins at noon. ### What time is check-out at Chez Elena Guesthouse? > Check-out is at noon. ### Does Chez Elena Guesthouse provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 39 per room applies. ### Where is Chez Elena Guesthouse located? > This family-friendly Quito guesthouse is located in the historical district, within 2 mi (3 km) of Concentración Deportiva de Pichincha, University Andina Simón Bolívar, and National Polytechnic School. Nayon Xtreme Valley and Cuyabeno Lodge are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chez Elena Guesthouse Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Property conditions & facilities ### 10/10 Excellent #### Elizabeth Jun 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times. ##### Elizabeth Stayed 5 nights in May 2018 ### 8/10 Good #### Pablo , Guayaquil, Ecuador May 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice hotel The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no so big but was enough for us. For the price the accommodation was very good. ##### Pablo Stayed 4 nights in May 2017 ### 6/10 Okay #### Verified traveller Feb 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great family staff. NOISY neighborhood. Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available. ##### Verified traveller ### 10/10 Excellent #### Piter, Valencia, Venezuela Feb 9, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excelente Ubicacion De Colores! Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga! ##### Piter ### 4/10 Poor #### Verified traveller Dec 29, 2015 Liked: Staff & service Disliked: Room comfort #### Bare bones Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away. The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty. The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag. ##### Verified traveller ### 4/10 Poor #### Joy, USA Dec 8, 2015 Disliked: Staff & service, property conditions & facilities #### Go to a better hotel. Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place. Not very accessible to historic area and not worth the money you save by staying here. ##### Joy ### 10/10 Excellent #### Keith, Middlesbrough Aug 10, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious and clean Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation. ##### Keith ### 8/10 Good #### Armand, Québec, Canada Mar 28, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Intéresses à y retourner Un milieu très familial, des gens tres accueillants et tres avenants. Au moins une personne sur place parle français et anglais. On peut obtenir de très bonnes informations sur les points d'intérêts a Quito et dans les environs. Acces facile a la vieille ville de Quito par autobus. ##### Armand ### 10/10 Excellent #### Patrick Oct 25, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Patrick ### 2/10 Terrible #### Jorge Enrique Gallego, Medellín May 25, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Como seleccionan ustedes los hoteles que ofrecen? Terrible, no me recibieron en el hotel, que mi reserva estaba cancelada, que no habían habitaciones, fue evidente que tenían sobre vendido el hotel, por el campeonato Latinoamérica de BMX, al evento que fui, a las 2 de la mañana me toco salir a buscar otro hotel y lo encontré gracias a Dios, eso si la confiabilidad que pude tener con Hoteles.com se perdió por completo, es decir no los recomendaría jamás, ni a ese hotel ni a su sitio web... Pues lo que se gestiona con ustedes no los respetan los hoteles así de simple!! ##### Jorge Enrique Gallego ### 10/10 Excellent #### Verified traveller Mar 19, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### personel aceuillant tres bon et en plus le fils dario parle couramment le francais ##### Verified traveller ### 8/10 Good #### Simon, Burgdorf Mar 13, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Familiär und gemütlich Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen. ##### Simon ### 10/10 Excellent #### agingerabroad Mar 3, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastically run guesthouse; great family Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-). ##### agingerabroad ### 10/10 Excellent #### Poppi, Revelstoke, Canada Jan 31, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much! ##### Poppi ### 8/10 Good #### Verified traveller Jul 16, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Like visiting your grandmother. Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers. ##### Verified traveller ### 10/10 Excellent #### Chris, California Jul 2, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hospitality, difficult location I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again. ##### Chris ### 8/10 Good #### Steve, Nova Scotia Apr 9, 2013 Liked: Staff & service, property conditions & facilities, room comfort #### Excellent value Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent. Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing. ##### Steve ### 6/10 Okay #### Verified traveller Sep 27, 2012 Liked: Cleanliness, staff & service #### Long way out Excellent servive!!, Great food, ##### Verified traveller ### 6/10 Okay #### Verified traveller May 22, 2012 Liked: Cleanliness Disliked: Room comfort #### location to be desired Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location. ##### Verified traveller ### 10/10 Excellent #### Carlos, Venezuela Jan 22, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Atencion! Nos gusto casi todo!... si no fuera por el unico detalle de que el baño queda afuera de la habitacion... diriamoa que nuestra estadia alli fue perfecta!... Gracias!! ##### Carlos ### 10/10 Excellent #### Pam, Cuenca, Ecuador Jan 21, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chez Elena in Quito The owners are wonderful, and very friendly. I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do ##### Pam ### 10/10 Excellent #### Nick, Grover Beach, CA Mar 30, 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hoel Chez Elena in Quito, Ecuador-excellent value! This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it. ##### Nick ## Expedia's Latest Trends ### Hotels > [Hotels in Shinjuku](https://www.expedia.ca/Shinjuku-Tokyo-Hotels.0-n179168-0.Travel-Guide-Filter-Hotels) > > [Hotels in West Palm Beach](https://www.expedia.ca/West-Palm-Beach-Hotels.d2742.Travel-Guide-Hotels) > > [JW Marriott Quito](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information) > > [Hotel Patio Andaluz](https://www.expedia.ca/Quito-Hotels-Hotel-Patio-Andaluz.h1231706.Hotel-Information) > > [Las Palomas Beach & Golf Resort](https://www.expedia.ca/Puerto-Penasco-Hotels-Las-Palomas-Beach-Golf-Resort.h1666996.Hotel-Information) > > [Grand Nikko Tokyo Daiba](https://www.expedia.ca/Tokyo-Hotels-Grand-Nikko-Tokyo-Daiba.h200300.Hotel-Information) > > [Charela Inn Hotel](https://www.expedia.ca/Negril-Hotels-Charela-Inn-Hotel.h13181467.Hotel-Information) > > [Hotels in Ste Anne de Beaupre](https://www.expedia.ca/Ste-Anne-De-Beaupre-Hotels.d181991.Travel-Guide-Hotels) > > [Windsong on the Reef](https://www.expedia.ca/Providenciales-Hotels-Windsong-On-The-Reef.h2422198.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Fiji Marriott Resort Momi Bay](https://www.expedia.ca/Momi-Hotels-Fiji-Marriott-Resort-Momi-Bay.h17398490.Hotel-Information) > > [Casino Hotels in Fiji](https://www.expedia.ca/Destinations-In-Fiji-Casino-Hotel.0-0-d57-tCasinoHotel.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Mercure Alameda Quito](https://www.expedia.ca/Quito-Hotels-Mercure-Alameda-Quito.h11687.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to North Charleston (CHS)](https://www.expedia.ca/lp/flights/yeg/chs/edmonton-to-charleston) > > [Flights from Toronto (YYZ) to Madrid (MAD)](https://www.expedia.ca/lp/flights/yyz/mad/toronto-to-madrid) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Harbin (HRB) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/hrb/yvr/harbin-to-vancouver) > > [Korean Air](https://www.expedia.ca/Korean-Air-Flights.cKE.Travel-Guide-Airlines) > > [Flights from Ottawa (YOW) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yow/yyj/ottawa-to-victoria) > > [Flair Airlines Ottawa (YOW) to Goffs (YHZ) flights](https://www.expedia.ca/lp/flight-routes/flair-airlines-from-macdonald-cartier-intl-to-stanfield-intl/f8/yow/yhz) ### Cruise > [Royal Caribbean Independence of the Seas Cruises](https://www.expedia.ca/Royal-Caribbean-International-Independence-Of-The-Seas.cRC-sID.Cruise-Ship-Info) ### Packages > [BAPS Shri Swaminarayan Mandir](https://www.expedia.ca/BAPS-Shri-Swaminarayan-Mandir-Etobicoke.d553248621532864980.Vacation-Attraction) > > [Central Vacations](https://www.expedia.ca/Central.d10503.Destination-Travel-Guides) > > [French Guiana Vacations](https://www.expedia.ca/French-Guiana.d60.Destination-Travel-Guides) ### General > [Visit Mossleigh](https://www.expedia.ca/Mossleigh.dx3000474898)