Title: Hotel West Refugio - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=10531&destination=San+Juan+del+R%C3%ADo%2C+Quer%C3%A9taro%2C+Mexico&selected=39649911&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel West Refugio This tranquil retreat offers poolside relaxation and evening cocktails, with loungers for soaking up sunshine by day and starry skies by night. ## Photo gallery for Hotel West Refugio ![34-inch Smart TV with digital channels, TV, Netflix - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/64168f1a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, blender, coffee grinder - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/5e6b2e8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![34-inch Smart TV with digital channels, TV, Netflix - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/029b5d50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/84bb1edd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![34-inch Smart TV with digital channels, TV, Netflix - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/06847e43.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel West Refugio, steps from vibrant streets, welcomes travelers with an inviting outdoor pool. Relax on sun loungers, enjoy drinks at the poolside bar, or find quiet moments in the garden and terrace. In-room WiFi keeps everyone connected throughout their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Pet friendly - Free WiFi - Bar - Housekeeping - Kitchen ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Habitación Doble Individual ![Habitación Doble Individual](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/cdb05e3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Doble Individual 10.0 Exceptional 2 reviews - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Habitación Familiar ![Habitación Familiar](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/7312e11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Familiar - 270 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Habitacion Estandar (Pet Friendly) ![Down comforters, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/c44a2929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Estandar (Pet Friendly) 10.0 Exceptional 1 review - Sleeps 2 - 2 Twin Beds ### View all photos for Habitación Queen Size ![Habitación Queen Size](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/3f962815.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Queen Size - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42086/a46ef268_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Hacienda Galindo Resort & Spa San Juan del Río - 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Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,328 reviews CA $119 CA $146 total includes taxes & fees Apr 8 - Apr 9 [](https://www.expedia.ca/Queretaro-Hotels-Hacienda-Jurica-By-Brisas.h46235.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=c2031d8d-c9e5-47b9-89d2-28ef2732ee6d&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9020000/9010800/9010776/7e1f8526_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Queretaro Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,001 reviews CA $65 CA $78 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Queretaro-Hotels-Courtyard-By-Marriott-Queretaro.h9010776.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=c2031d8d-c9e5-47b9-89d2-28ef2732ee6d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-West-Refugio.h39649911.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-West-Refugio.h39649911.Hotel-Information) ## About the area Centro Histórico, a neighborhood in San Juan del Río, is home to Hotel West Refugio. Cavas Freixenet and San Gil Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. [Visit our San Juan del Río travel guide](https://www.expedia.ca/San-Juan-Del-Rio.dx10531) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.38046%2C-99.99775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UOvLVYCuAR-bAABLQeaHTQluZfw=) Cto. el Molino Centro, San Juan del Río, QUE, 76800 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 57 min drive \- 67.5 km - Senor del Sacro Monte Temple 9 min walk \- 0.8 km - Fundadores Square 14 min walk \- 1.2 km - Nuestra Senora de Guadalupe Church 14 min walk \- 1.2 km - TecMilenio University San Juan del Rio Campus 4 min drive \- 1.9 km ### Getting around - Queretaro Intl. Airport (QRO) 42 min drive ### Restaurants - Finca Santa Veracruz 11 min walk - McDonald's 13 min walk - Il Corridoio 11 min walk - The Italian Cofee Company 10 min walk - Carnitas Estilo Michoacán 18 min walk ## About this property ### Hotel West Refugio Hotel located in Centro Histórico Take advantage of a poolside bar, a terrace, and a garden at Hotel West Refugio. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. Additional perks include: - An outdoor pool along with sun loungers - Smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as first-run movies, in addition to amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and shampoo - 34-inch Smart TVs with Netflix, streaming services, and digital channels - Communal kitchens, refrigerators, and microwaves ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/37000000/36490000/36485700/36485673/90adcfc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express San Juan Del Río San Juan del Río - Breakfast included - Pet friendly - Parking included - Free WiFi 8.2 Very good 690 reviews CA $77 CA $92 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=36485673&PinnedHotelID=36485673&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/50000000/49190000/49183500/49183429/585e368b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Park San Juan del Río - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 544 reviews CA $66 CA $79 total includes taxes & fees Mar 31 - 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Parking included - Free WiFi 8.8 Excellent 12 reviews CA $105 CA $125 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=124014902&PinnedHotelID=124014902&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5420000/5411800/5411776/cffca39a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton San Juan del Rio San Juan del Río - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 603 reviews CA $70 CA $83 total includes taxes & fees Apr 3 - Apr 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=5411776&PinnedHotelID=5411776&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=39649911,36485673,49183429,983036,48991174) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Limited onsite parking - Onsite parking options include a garage ### Food and drink - A bar/lounge - A poolside bar ### Things to do - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 34-inch smart TV with digital channels - First-run movies - Netflix - Streaming services ### Food and drink - Blender - Coffee grinder - Ice maker - Microwave - Paper towels - Refrigerator - Restaurant dining guides - Shared kitchen access ### More - Access via exterior corridors - Ceiling fan - Desk - Individual decor - Individual furnishings - Portable fan - Window screens ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 11:00 PM Early check-in subject to availability Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions The property charges 5 percent for credit card payments The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel West Refugio Hotel Hotel West Refugio San Juan del Río Hotel West Refugio Hotel San Juan del Río ## Frequently asked questions ### Does Hotel West Refugio have a pool? ### How much does it cost to stay at Hotel West Refugio? ### Is Hotel West Refugio pet-friendly? ### How much is parking? ### What time is check-in at Hotel West Refugio? ### What time is check-out at Hotel West Refugio? ### Where is Hotel West Refugio located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel West Refugio Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 65 8 - Good 10 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Marivel Jul 14, 2025 Liked: Amenities Had a great time. Staff was great. ##### Marivel Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### martha Jun 29, 2024 Liked: Cleanliness, staff & service #### Cute friendly affordable full kitchen small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need. ##### martha Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Miguel Oct 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio. ##### Miguel Stayed 1 night in Oct 2022 Verified ### 10/10 Excellent #### Maricarmen Feb 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación estaba muy limpia y resultó funcional para la estadía que tuvimos, sobre todo porque viajo con mis perros y a veces es difícil encontrar lugares que se puedan adaptar a ellos. El personal siempre estuvo atento a nuestras necesidades y la ubicación también es accesible. En general todo muy bien 😉 ##### Maricarmen Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### MONICA Nov 23, 2025 Liked: Cleanliness, staff & service Muy bien ubicado, habitaciones limpias y cómodas ##### MONICA Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Mónica Nov 21, 2025 Muy Buen servicio ##### Mónica Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Ana María Nov 7, 2025 Liked: Cleanliness, staff & service, amenities Limpieza ##### Ana María Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Juan Carlos Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está original el concepto y muy limpio Nos gustó bastante ##### Juan Carlos Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### MARIA DE LA LUZ Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable La alberca es súper pequeña y no climatizada.. ##### MARIA DE LA LUZ Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Verified traveller Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rincón agradable Atención amable y precisa del personal, instalaciones muy amenas. Excelente concepto country. ##### Verified traveller Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Cristopher Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda ##### Cristopher Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Javier Isaias Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento. ##### Javier Isaias Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Fernando Alonso May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Ubicación y Decoración ##### Fernando Alonso Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Ingrid Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. ##### Ingrid Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### PATRICIA Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Esta lindo el lugar ##### PATRICIA Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Enrique Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amables y atentos ##### Enrique Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Christian Feb 17, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### El viejo oedte Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable. ##### Christian Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Fabian Feb 13, 2025 Liked: Amenities Muy buena por aceptar perritos!!! ##### Fabian Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Dennise Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad Esta muy comodo y muy tranquilo, se duerme muy agusto ##### Dennise Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### María Eugenia Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito. ##### María Eugenia Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Alberto Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen punto intermedio para descansar Muy tranquilo, para descansar. ##### Alberto Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Marco Antonio Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable. ##### Marco Antonio Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Cristopher Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver ##### Cristopher Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Francisco Javier Nov 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bonito todo ##### Francisco Javier Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Avelino Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable. ##### Avelino Stayed 1 night in Oct 2024