Title: Hotel Florencia - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5250348&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Florencia Travelers can enjoy Querétaro's flavors while relaxing poolside or visiting nearby attractions like Plaza Galerias Shopping Center and Plaza Santa Maria Bullring ## Photo gallery for Hotel Florencia ![Living area - Hotel Florencia (Querétaro)](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/c8336cb6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (MXN 200 per person) - Hotel Florencia (Querétaro)](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/8e4c75d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Hotel Florencia (Querétaro)](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/8c77f301.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Hotel Florencia (Querétaro)](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/b030bcef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed - Hotel Florencia (Querétaro)](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/8364c5a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Florencia offers a peaceful retreat amid Querétaro's vibrant energy. Start your day with a full breakfast, enjoy garden views from your room, cool off in the outdoor pool, and stay connected with in-room WiFi while exploring the culturally rich surroundings. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5250348&PinnedHotelID=5250348&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/2e90f2c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning LED TV Private bathroom Free bottled water Satellite channels Daily housekeeping Desk - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/75fd8581.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Desk - 237 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/916596e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning LED TV Separate bedroom Private bathroom Free bottled water Satellite channels Daily housekeeping Desk - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/c97ebe52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Private bathroom Free bottled water Daily housekeeping Desk - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/7a3ef445.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Satellite channels Daily housekeeping Desk - 280 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/6000000/5260000/5250400/5250348/96aca8dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning LED TV Private bathroom Free bottled water Satellite channels Daily housekeeping Desk - 280 sq ft - Sleeps 6 - 3 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5440000/5431100/5431067/77d5ca49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Queretaro Downtown Querétaro - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 914 reviews CA $109 CA $130 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Queretaro-Hotels-Hilton-Garden-Inn-Queretaro.h5431067.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=ee052faa-5554-4816-86e3-bba7241cc680&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Florencia.h5250348.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Florencia.h5250348.Hotel-Information) ## About the area Located in Downtown Querétaro, a neighborhood in Querétaro, Hotel Florencia is in the entertainment district and near the airport. Looking to enjoy an event or a game? See what's going on at Plaza Santa Maria Bullring or Josefa Ortiz de Domínguez Auditorium. [Visit our Querétaro travel guide](https://www.expedia.ca/Queretaro.dx2931) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.57074%2C-100.41496&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kkjXjlEXW4TJOKqbfNmnuR0DVNk=) Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180 ### What's nearby - ![Fountain, Autonomous University of Queretaro, Queretaro, Mexico](https://images.trvl-media.com/place/6168067/c0f6a3cc-f00f-4fe4-b3e5-a1c62bbb8ca2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Autonomous University of Querétaro 4 min drive \- 5.0 km - Querétaro General Hospital 5 min walk \- 0.5 km - HILVANA Shoe & Fashion Outlet 9 min walk \- 0.8 km - Galerías Querétaro Shopping Center 15 min walk \- 1.3 km - Plaza Santa Maria Bullring 17 min walk \- 1.5 km ### Getting around - Queretaro Intl. Airport (QRO) 40 min drive ### Restaurants - Karnes En Su Jugo 3 min walk - El Fogón Del Pastor 1 min walk - El 9 Restaurante Lounge Yucateco 2 min walk - Tacos Don Héctor 3 min walk - Desayunos y Comidas La Hacienda 2 min walk ## About this property ### Hotel Florencia Hotel near Galerías Querétaro Shopping Center Located close to Plaza Santa Maria Bullring and Autonomous University of Querétaro, Hotel Florencia provides a terrace, a garden, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant. Other perks at this hotel include: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), 1 meeting room, and tour/ticket assistance - A banquet hall, a 24-hour front desk, and an elevator Room features All 73 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Daily housekeeping, desks, and phones ## Similar properties ![Food and drink](https://images.trvl-media.com/lodging/89000000/88370000/88365200/88365109/8bc450f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bedd Express Querétaro Downtown Querétaro - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 438 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=88365109&PinnedHotelID=88365109&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/50000000/49180000/49175600/49175596/0ec2d35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amberes Downtown Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,640 reviews CA $56 CA $67 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=49175596&PinnedHotelID=49175596&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/42000000/41980000/41976600/41976501/ab64f666.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Queretaro Downtown Querétaro - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 140 for children - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - In a provincial park - In the mountains - Terrace ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 200 for adults and MXN 140 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed ### We should mention Pool access available from 8:00 AM to 9:00 PM ### Property is also known as Florencia Queretaro Hotel Florencia Hotel Florencia Queretaro Hotel Florencia Hotel Hotel Florencia Querétaro Hotel Florencia Hotel Querétaro ## Frequently asked questions ### Does Hotel Florencia have a pool? ### Is Hotel Florencia pet-friendly? ### How much is parking? ### What time is check-in at Hotel Florencia? ### What time is check-out at Hotel Florencia? ### Where is Hotel Florencia located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Florencia Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 140 8 - Good 194 6 - Okay 136 4 - Poor 85 2 - Terrible 89 ## Reviews ### 2/10 Terrible #### Angelica Sep 10, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities False advertising, so hot in the room ##### Angelica Stayed 2 nights in Sep 2023 ### 8/10 Good #### Neil Jun 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Neil Stayed 1 night in May 2024 ### 6/10 Okay #### Laura Sep 4, 2023 Disliked: Amenities They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance. ##### Laura Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Prof. Mar 17, 2023 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service 0 ##### Prof. Stayed 1 night in Mar 2023 ### 4/10 Poor #### Araceli Aug 14, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times. ##### Araceli Stayed 1 night in Aug 2023 ### 6/10 Okay #### Manuel Mar 28, 2023 Liked: Staff & service, property conditions & facilities I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it. ##### Manuel Stayed 1 night in Mar 2023 ### 6/10 Okay #### Guadalupe Jan 16, 2026 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo ##### Guadalupe Stayed 1 night in Oct 2025 ### 8/10 Good #### Karina Jan 8, 2026 Liked: Cleanliness El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver ##### Karina Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### Enrique Arturo Nov 22, 2025 Disliked: Cleanliness, property conditions & facilities La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos. ![El edredón estaba viejo, roto y amarillento.](https://a.travel-assets.com/ugc/hotel-reviews/a38baf4e-fae7-4250-8019-57af41ff84b9-1763818541239.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique Arturo Stayed 1 night in Nov 2025 ### 4/10 Poor #### BEATRIZ Nov 18, 2025 Disliked: Cleanliness, staff & service Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo ##### BEATRIZ Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Sonia Nov 17, 2025 Liked: Cleanliness, staff & service Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían. ##### Sonia Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Ameli Nov 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO ##### Ameli Stayed 2 nights in Oct 2025 ### 4/10 Poor #### LUIS EDWAR Nov 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias ##### LUIS EDWAR Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jose Salvador Oct 28, 2025 Disliked: Cleanliness Falta mantenimiento y limpieza a detalle ##### Jose Salvador Stayed 1 night in Oct 2025 ### 6/10 Okay #### Erick Oct 27, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis. ##### Erick Stayed 1 night in Oct 2025 ### 6/10 Okay #### MANELY Oct 25, 2025 Liked: Staff & service El agua para bañar estaba de fría a media tibia… ##### MANELY Stayed 1 night in Oct 2025 ### 8/10 Good #### mario Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Jamás me salió agua caliente en la regadera ##### mario Stayed 2 nights in Oct 2025 ### 8/10 Good #### Guillermo Oct 13, 2025 Todo bien ##### Guillermo Stayed 1 night in Oct 2025 ### 6/10 Okay #### Carlos Oct 7, 2025 Disliked: Property conditions & facilities Si ##### Carlos Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lidia Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito y muy agradable ##### Lidia Stayed 1 night in Oct 2025 ### 8/10 Good #### Vania Oct 6, 2025 Disliked: Cleanliness, property conditions & facilities El hotel se siente como para personas maduras, no se me hizo muy limpio la verdad, en los sillones a los lados había pelos se veía que no limpian bien. ##### Vania Stayed 1 night in Oct 2025 ### 8/10 Good #### Laura Sep 30, 2025 Liked: Staff & service Habia mucho ruido abajo..se oia hasta el 3er piso ##### Laura Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Jesus Sep 29, 2025 Disliked: Amenities Agua fría en las habitaciones, La llave hay que programar cada noche, comida fría, me dejaron las sábanas para que yo las pusiera ##### Jesus Stayed 2 nights in Sep 2025 ### 8/10 Good #### Beatriz Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cerca de jardines de la hacienda, zona de hospitales, bares y restaurantes bonitos, medianamente cerca del centro ##### Beatriz Stayed 1 night in Sep 2025 ### 10/10 Excellent #### J ARMANDO Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó la habitación, tiene un ventanal muy grande y da una perspectiva excelente de cierta parte de QRO. ##### J ARMANDO Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [B&B Searsport](https://www.expedia.ca/Searsport-Bed-And-Breakfast.d156195-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [El Relox Hotel & Spa](https://www.expedia.ca/Queretaro-Hotels-El-Relox-Hotel-Spa.h29543417.Hotel-Information) > > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Family Hotels in Lords Cove](https://www.expedia.ca/Lords-Cove-Hotels-Family-Hotel.0-0-d6344287-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Staten Island](https://www.expedia.ca/5Star-Staten-Island-Hotels.s50-0-d55982.Travel-Guide-Filter-Hotels) > > [Casa Gema - 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